The copilot is *not* a redundant system for the pilot. The two are a team, sharing a workload. While it may be possible in many cases for one person to handle this workload, it's a lot safer sharing responsibilities between two people.
And that's when things are going well.
When things don't go well, the workload can easily escalate beyond the capabilities of a single person.
I personally wouldn't board a plane if I knew only one pilot was up front.
Microsoft doesn't look at application crashes for applications they didn't develop. If the vendor is a member of OCA, they pass the crash on to the vendor.
Microsoft *will* look at a crash if Windows crashed.
Actually, Microsoft does fix bugs based on these reports. http://blogs.msdn.com/b/oldnewthing/archive/2010/08/04/10045651.aspx
"Gravitation cannot be held responsible for people falling in love." -- Albert Einstein