Comment Re:We use(d) Gateway M285/M295s (Score 1) 176
The main issue is, as mentioned, the digitizer. It's probably around 5 pixels inaccurate at its most extreme points, no matter how you calibrate it, and I went through about 4 pen replacements while under warranty and I never had one working for more than a few months. Currently I'm stuck with the last pen, which works for about 30 minutes after a reboot, and then starts jumping all over the screen and fails to register dragged clicks consistently (a problem when you're doing text recognition and it picks up a glitch as a "lift and reclick").
The other problem was Gateway support, which was somewhere between awful and terrible. They have American call centers, which you'd think is a benefit--but really, the scripted responses and unwillingness to really consider my specific problems were all the same as the worst foreign call centers. After spending about a year with them trying to work out whether my digitizer (in)accuracy problem was a design or manufacturing flaw, and them unable to give me any useful feedback or options whatsoever, I finally told them I wouldn't be buying anymore Gateway products.
I paid probably about $1700 for mine in 2006. If you can get one for a few hundred bucks nowadays, it's probably worth it. Otherwise, look elsewhere.