I think the threshold for unreimbursed business expenses is still 2% (don't remember if it's AGI or taxable, whatever). Let's use an easy, $100,000 per year income. The first $2000 of unreimbursed expenses aren't deductible. So, say, business class internet is $2000 per year, that's only the starting point for deductibility. I'm not sure of his situation, but reputable companies pay GSA/IRS rates for car use ("reimbursed"), and not sure what other business expenses an IT pro might have; let's imagine it's another $1000 per year. If he's single, that comes out of the 28% rate so he could save $280 a year.
If he had Comcast at $900 a year instead, then total unreimbursed expenses would be $1900, which isn't enough to get a tax break. On the other hand, he would have spent (3000 - 280 ) - (1900) = $820 less per year regardless of the write-off.
Granted, this is assuming that he's not the business, but only an employee of a business, and of course I don't know what he pays for his business class internet. In my example, it's an extra $69 per month, so it may very well be worth it to him regardless of the write off myth.