Did anyone try blowing on him?

I just held a meeting yesterday with my entire team to discuss this very topic. Generally, I explained that the onus of successful communication lies with the giver (not the receiver). That is, if I want you to understand me, I must communicate in such a way that is understandable by you. (If I speak gibberish, I can't get upset if/when you don't understand me) I explained that submitting a bug report is simply a form of communication, and the the bug report submitter is the "giver" of the communication. Thus, if they want to be understood, they must ensure that their communication is understandable by the receiver. And, since they don't know who the receiver might be, they must make is understandable to the "lowest common denominator" receiver. I said, "If you write a bug report that your grandmother can understand, there is less possibility that it will be misunderstood". I explained that, "if you write a bug report...with the intent that is will be read and used by SOMEONE ELSE...there is a good chance you will write a good bug report." That said, I also implemented a very simple, auto-populate "bug report template" that helps guide and remind users what to enter (ex: "Description of bug, What I did to cause the bug, What I thought was supposed to happen, What actually happened, etc.).

Appropriate, for once...

Sounds like the old, "our goal was to integrate conversations across multiple channels of communication ...We want people to use whatever's easier for them" defense!

...or not so, the "Businesses" icon attached to this story is a telecommuter.

I did not. Interesting. Not sure what I think of that.

There had to be some human involvement. Which means a *person* (from the PRS?) must have shopped in her store, and heard the radio (or her singing), and thought, "Hmmm...This is outrageous! I'll have to do something about this! I'll report her!" So, initially, this began with a single idiot. I can only assume that this idiot brought back his report, and more *people* at the PRS thought, "This is outrageous! We'll have to do something about this!". It was then escalated, which resulted in the initial order. So, subsequently, this was perpetuated by more idiots. Somehow, the phrase, "A person is smart. People are stupid.", doesn't seem to apply here.

...it was while waiting (and waiting, and waiting) to be called to sit on Jury Duty. I sat outside on the smoking patio (middle of summer) near an outlet with my laptop and generated some of the best code of my life. Perhaps I should start volunteering for Jury Duty...

If he ever gives a speech about rabies, I'm not going...