I am going on 9 years now as a T-Mobile customer. In the last 9 years, I've never had a call drop other than from my service being a little weak in my basement. My bill is about $60 ($39 was my original bill, plus$10 for phone and text add-on plan plus internet access and taxes, etc brings it to about $60) a month for unlimited calling and text plus (T-Mobile - T-Mobile) unlimited g2 internet access. I have not had a contract in years also and they never push for me to get one. Over the last 9years, I've only called customer service twice, once was because I wanted to add an international plan and another was to find out how to remove one of my phones from another plan and add 2 more new a new plan. Over the last 9 years I've never paid my bill on time and never seen a nasty email, letter or late fee, They actually added on 200mins to my plan for being a loyal customer. I only bought 2 cell phones from them over the years, One was the original Nokia they gave to me when I first got my phone and the other was a Samsung that I paid too much for, I still have both phones, but don't use them anymore. I bought 2 unlocked Palm 680's over the years (One I dropped in the pool and it still worked (still works now) and the other is used as my GPS unit now with a tomtom memory card) and used them on their network with no issues, data plan worked with them, was able to text, sms, IM and send pictures, there website always said I had an unsupported phone, but big deal. I then bought a palm Centro last year and didn't like it as much so bought a used unlocked G1 and give my girlfriend (a big mac fan) the Centro as she loved the phones more then the Iphone. A friend of mine bought a Iphone g3 and has been not happy with it at all. He told me after each software upgrade is has become less stable and slow. I hope the sale does not happy, Lots of my friends also have there fingers crossed that it does not.