Thanks for that!
I rent a server at cyberbunker and I have had long email discussions with spamhaus as well, with them going so far as suggesting that I go an find a new ISP.
Especially since the IP space I got from them is just a regular PA, and the ranges whois informations has a record with my personal name, address and telephone number in it. Spamhaus doesn't understand how the Internet works and is trying to basically nuke the cyberbunker from orbit by going one provider up the chain until they can find someone that will turn off every route...
Whereas the original spam report for the range was just ONE /29 that has the correct whois information...
"Just pure spam and crime" that is rather offensive considering that I just run my personal email, xmpp and some other services there. You're just as bad as spamhaus.
At the time I made a /. submission about it, I'll reproduce it below since the submission was rejected at the time:
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"I run a small server for some minor projects of mine, a mailserver for my family and several friends at a hosting provider. A couple of weeks ago my father started to complain that some of his mails were no longer being received. Upon further inspection it turned out that my entire ISP's IP range (the entire /19) was put in the Spamhaus Blocklist (SBL). After sending a request to de-list the IP range I control (a /29 in their /19), I got the following response: "Due to the hosting policies of the owner of this IP address block, our users do not wish to accept traffic from these IPs. We suggest you look for other arrangements as to your hosting."
The "Hosting policies" of my ISP do not appear to differ greatly from other ISPs, they name spamming as a breach of their TOS and do disconnect spammers. The only major difference I can see is that they do not give out personal information or kick (non spamming) clients off of the web without being legally forced to, which is a requirement in the EU country they are based in to qualify as a telco (and be not responsible for the content of their customers' websites) This stance towards net neutrality is why I chose them in the first place. Vote with your wallet, right?
According to the Spamhaus website The SBL's primary objective is to avoid 'false positives' while blocking as much spam as possible. To me blocking an entire ISP's netblock for, according to the listing, a grand total of three consecutive /29's that were originally reported (and likely from the same customer) and an entire /24 that's labeled entirely as "trademark fraud replicas" does not seem to me to be "avoiding false positives".
The end result is that without sending a single spam or hosting any malicious content, Spamhaus labels me a spammer and even 'cybercriminal' according to the SBL listing all because they apparently don't like my ISP . My questions being: Did any one of you ever find yourself between this particular rock and hard place? Did you manage to get the issue resolved without switching ISPs? And perhaps: Is it really Spamhaus' place to decide what ISP I use considering I'm a good netizen?"
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