Comment Re:Just me? (Score 2) 102
You've never wished you could have someone you're helping just show you their computer screen instead of trying to incorrectly describe it (or god forbid trying to walk them through setting up a remote connection)? A shot of the broken faucet they're bothering you about? It would cut a large part of the guesswork out of my random tech calls. Anyone who's a go-to technical person should see the value in the video chat cell phone form factor. Picture text messages work too, but the interactive nature of video chat really speeds things up.