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Submission + - Ask Slashdot: How do I convince management to hire more IT staff?

An anonymous reader writes: I work at a manufacturing company. We have roughly 150 employees, 130 Desktops, 8 physical servers, 20 virtual servers + a commercial SAN. We're a Windows shop with Exchange 2013. That's the first part.

The second part is we have an ERP system that controls every aspect of our business processes. It is heavily customized with over 100 customizations (VB but transitioning over to C#). We also have 20 or so custom-made support applications that integrate with the ERP to provide a more streamlined interface to the factory workers in some cases, and in other cases to provide a functionality that is not present in the ERP at all.

Our IT department consists of:
1 Network Administrator (me)
4 Programmers (one of which is also the IT Manager)

I finally convinced our immediate boss that we need another network support person to back me up (but he must now convince the CEO who thinks we have a large IT department already). I would like them to also hire dedicated help desk people. As it stands, we all share help desk duties, but that leads to projects being seriously delayed or put on hold while we work on more mundane problems. It also leads to a good amount of stress, as I can't really create the solid infrastructure I want us to have, and the developers are always getting pressure from other departments for projects they don't have the manpower to even start.

I'm not really sure how to convince them we need more people. I need something rather concrete, but there are widely varying ratios of IT/user ratios in different companies, and I'm sure their research turned up with some generic rule of thumb that leads them to believe we have too many already.

What can we do?

Comment Re:Cue the young earth creationists (Score 1) 267

It is open to interpretation, and mine still allows for this. Like I said, if the atmosphere was full of dust and ash, and then cleared enough for light to get through (like an overcast day), you would have day and night, but you would not be able to see stars, the moon, or the sun. When the atmosphere finishes clearing up (on the fourth day), they become visible.

Obviously we look at it from different perspectives. I am a Christian, and I believe the Bible is divinely inspired and meant to teach us. I also believe science is another way of discovering the work of God. If one seems to contradict the other, I assume it is a failure in interpretation, because they should both agree.

My assumption is that you totally reject the Bible to begin with, so you can very easily conclude that it is any perceived inconsistency with what you already think you know just reinforces your opinion that it is rubbish.

Comment Re:Cue the young earth creationists (Score 1) 267

I'm not sure I understand what you're asking, but I'll try to explain what I meant.

If the early earth had an atmosphere that was dense with ash or debris (from heavy volcanic activity and impacts with other objects), then it may have been so thick that sunlight could not reach the surface. When He said "Let there be light," it may have just been when the atmosphere cleared up and allowed light to reach the surface. Separating the day and the night just describes the rotation of the earth, but the fact that light only hits the surface when it faces the sun would not have been evident from that vantage point until the sky cleared enough to let light through.

I think that makes way more sense than saying he created the sun after creating the earth. It sounds like you're suggesting it could mean he created the sun first, but created sunlight after, but that also makes no sense to me. I probably misunderstood you though. Care to clarify?

Comment Re:Cue the young earth creationists (Score 1) 267

I am not a young-earth creationist, but you should read more carefully.

1 In the beginning God created the heavens and the earth. 2 Now the earth was formless and empty, darkness was over the surface of the deep, and the Spirit of God was hovering over the waters.

3 And God said, “Let there be light,” and there was light. 4 God saw that the light was good, and he separated the light from the darkness. 5 God called the light “day,” and the darkness he called “night.” And there was evening, and there was morning—the first day.

God said "Let there be light" on the first day (after having created the heavens and the earth), but since the point of view of that verse is from the Earth's surface ("and the Spirit of God was hovering over the waters"), that could just mean that "Let there be light" is just the first time sunlight has been able to reach the surface of the Earth, not necessarily that it was the creation of the sun.

Comment Re:I'm confused (Score 1) 289

I didn't know about this. How long does this protection last? If they let him go free and then the US asks for him in a $TimeInterval, is he still under the UK's protection? (where $TimeInterval = 1 day, 1 week, 1 month, 1 year, etc.)

What about the above-mentioned Temporary Surrender clause in the US-Sweden Extradition Treaty? Would Sweden really suffer sanctions if the US throws its political weight around to help them out?

This isn't about "USA EVIL!" This is just an acknowledgement of the fact that the State Department REALLY REALLY wants to get their hands on him.

Comment Re:April fools (Score 1) 470

This could be a response to any number of comments in this thread, but the fact is that the Bible does not say how old the world is. The 6000 year theory is just someone's interpretation. As a Christian, it boggles my mind why other Christians hold on to that idea so strongly, when the Biblical evidence for that interpretation is so weak.

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