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Submission + - Comcast apologizes to man harassed for cancelling service (wtop.com)

briancox2 writes: Deciding to cancel a cable service subscription can be difficult — breaking the news to the cable company can be near-impossible.

Tech journalist Ryan Block and his wife Veronica Belmont tried to cancel their Comcast service last week over the phone.

Block says 10 minutes into his frustrating conversation with the Comcast customer service representative, he started recording the phone call, which he posted on SoundCloud.

Comment Re:One word. (Score 1) 483

Can you demonstrate that being unconscious is a more pleasant death than being conscious.

Just because people have convinced themselves that something is better doesn't make it so. Experience belongs to those that have it. Studying blood and brainwaves and chemicals may make the observer feel better about the experience. But it doesn't tell you anything about how the actual act was experienced.

Comment And he's the only one? (Score 5, Insightful) 311

I can't seems to stop a suspicion from forming in the back of my mind that somewhere someone is trying to shift blame on the recent news of anti-trust behavior onto the one guy who is no longer here. Doesn't it take 2 to tango? In this very news story, I read that Google was complicate in the scheme of preventing a competitive job market. So let's report on the story that should be reported, please -- Who in Google is going to jail over this?

Comment Re:Why is it that cell phone companies... (Score 5, Insightful) 482

-1 Troll?

I wish I had a mod point to spare you, my friend. Except someone taking offense at your language, you make a great point. (Ironically, Bennet is very much pro-f-word.)

Every couple of weeks, Bennet Haselton has an idea, and much like Hugo Chavez, he feels that he and we have a duty to get into a lengthy discussion about his ideas on the matter. And who is he? He's a guy that started some once controversial websites and promotes internet freedom. So do I, by the way, though I don't make it my full time job. Are his ideas brighter and more wise than mine or yours? I can't say they are when he calls T-Mobile profitable.

But, apparently, timothy thinks his ideas are so important that normal Slashdot story excerpt length needs to be set aside any time he has something to say. So why should it be "Troll" behavior to question why his ideas are heralded while the ideas of most others can only earn a dominance of Score:5 at most? I think that's very relevant discussion on this thread. I M H O.

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