Comment ThrustVPS is Pretty Good (Score 1) 375
I've also found their staff helpful and patient when I put in a ticket for a problem, or via the email support system. Such a recent example coincides with a recent change of passwords I made to many of my accounts around the Internet. Well, I eventually forgot what my new password was that I set to access their client area panel, and when I entered the answer to the security question I set, I discovered that whatever I set had some kind of typo. Via the email support system, I negotiated a means of identifying myself to the staff, who eventually reset my password for me.
The only "gripe" I have is their various virtual machines they offer aren't all quite up to date. Not ancient, but it would be nice to have an option to use Debian 6, or CentOS 6 (these might have been updated since I last checked a few weeks ago).
They don't over sell their VPS's. When a server is full, its just full. The users on that server won't see terrible performance as a result. Thrust is usually prompt about setting up more servers as resources permit, but with several different host machines around the world, its not often an issue where you can't get a server near by.
I've enjoyed their service. I would recommend them to anyone provided they keep their level of service up.