Comment Re:The other way to read this... (Score 1) 220
What I haven't seen someone point out is that the average Android user is more technologically advanced than the average iPhone or Windows Phone user. Therefore, percentagewise, as given in the article, there will be less people calling for simple software/computer illiterate tech support and more people calling for true failures/critical errors.
Remember back in your tech support days where you got calls asking how to open up Office or how to get to the Internet or why your laptop won't turn on... oh wait that happens to me anyway just because I've got a job in 'computers'.