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Submission + - Apple Fails to Deliver on Boot Camp Promise (apple.com)

SkydiverFL writes: For those fans of Apple's Boot Camp package, it looks like you might be waiting on the next "end of year" to use Windows 7 on your shiny silver boxes. Back in October (2009, of course), Apple published a rather short, but rather affirmative, promise stating quite simply that, "Apple will support Microsoft Windows 7 (Home Premium, Professional, and Ultimate) with Boot Camp in Mac OS X Snow Leopard before the end of the year. This support will require a software update to Boot Camp." Needless to say that the support page has no updates regarding the new version. Maybe they're waiting for iSlate?
NASA

Submission + - Is This The End Of Mars Rover Spirit? (spacefellowship.com)

RobGoldsmith writes: NASA’s Mars rover Spirit will mark six years of unprecedented science exploration and inspiration for the American public on Sunday. However, the upcoming Martian winter could end the roving career of the beloved, scrappy robot.
IT

Submission + - The Long Shadow of Y2K

Hugh Pickens writes: "It seems like it was only yesterday when the entire world was abuzz about the looming catastrophe of Y2K that had us both panicked and prepared. Ten Years ago there were doomsday predictions that planes would fall from the sky and electric grids would go black, forced into obsolescence by the inability of computers to recognize the precise moment that 1999 rolled over to 2000 and for many it was a time to feel anxious about getting money out of bank accounts and fuel out of gas pumps. "Nobody really understood what impact it was going to have, when that clock rolled over and those digits went to zero. There was a lot of speculation they would reset back to 1900," says IT professional. Jake DeWoskin. The Y2K bug may have been IT's moment in the sun, but it also cast a long shadow in its wake as the years and months leading up to it were a hard slog for virtually everyone in IT, from project managers to programmers. "People were scared for their jobs and their reputations," says CIO Dick Hudson, Staffers feared that if they were fired for failing to remedy Y2K problems, the stigma would prevent them from ever getting a job in IT again. "Then there was the fear that someone like Computerworld would report it, and it would be on the front page," Hudson adds. Although IT executives across the globe were confident that they had the problem licked, a nagging fear followed them right up until New Year's Eve. While most people were out celebrating the turn of the century, IT executives and their staffs were either monitoring events in the office or standing by at home. Afterwards came the recriminations and backlash as an estimated $100 billion was spent nationwide for problems that turned out to be minimal. Others says the nonevent was evidence the Y2K effort was done right. "It was a no-win situation," says Paul Ingevaldson. "People said, 'You IT guys made this big deal about Y2K, and it was no big deal. You oversold this. You cried wolf.' ""
Censorship

Submission + - Apple Censors Dalai Lama iPhone Apps in China (pcworld.com)

eldavojohn writes: Google and Yahoo! have relinquished any sort of ethical integrity with regards to free speech in China but Apple appears to be following suit by blocking Dalai Lama applications in the Chinese iPhone app store. An official Apple statement reads, 'We continue to comply with local laws. Not all apps are available in every country.' A small monetary price to pay for the economic boon that is the blooming Chinese cell phone market but a very large price to pay for that in principals.

Comment Re:Tired of this crap (Score 1) 167

Not to mention outsourcing support to India. Had a phone call from hell once. Person in India had *no way at all* of telling me if a particular office was opened or closed, and could not connect me to anyone within the company that would know. Off topic as this may be, the US does need to stop relying so heavily on other countries, and stop basing decisions based on other countries' actions.

Aren't these policies about information sharing defined by someone sitting in the US? Any customer contact center is as effective and efficient as the information they are provided by the organization, this needs to come from the higher management. If you are receiving bad service, may be once, think of the role of management providing incorrect / incomplete information to folks talking to you. Yes! I have karma to burn :)

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