Comment Re:Bennett's Ego (Score 5, Insightful) 235
While I don't share the AC's animosity towards you, the premise of your argument is entirely wrong.
The number of bugs are not limitless, they are very much a finite thing.
The benefit to the company is not limited to closing that single bug. When someone reports one bug, you likely are learning a new method and/or way of thinking in regards to the procedure/module/whatever is involved. One "reported" bug could likely make many dozens or more other bugs readily apparent in your code.
It also teaches your organization how to avoid that bug in the future. How many bugs were in the wild, being used by blackhats for YEARS through multiple iterations of a software package before being caught?
Also, you get to find the mistake in the code and, if you're managing your code correctly, you will know who made the mistake. So you can coach if it was something that should have been caught.
And lastly, it solidifies your place in the market as a leader. People study your code intently, use it more, get more involved. The more people involved, the bigger your talent pool, the more industry respect you have, and as a result the more people will look to you as a company that cares about the stability and long term viability of your product.