Comment Re:What are you really asking? (Score 1) 414
Would agree with the 1 Desktop Support to 100 Users figure for windows as well. Plus an optional employee in training to handle holidays, upcoming promotions to SA etc
On experience would say that ratio should hold even in a company with only 100 or so non-tech related users. Never been in a company with 5000 desktops.
At 1 to 50 you'd be expecting them to do a lot more than just help users, fix machines and write procedures.