theodp writes "Come Monday, no more Indiana University searches will be powered by computer-driven Google. Only by people-powered ChaCha. The move was announced by new IU President Michael McRobbie, who until recently sat on ChaCha's Board of Directors (5-29 SEC filing, PDF). IU will draft hundreds of librarians and IT employees to be ChaCha Guides for the university's websites, although a FAQ accompanying IU's press release tells librarians not to expect any checks for their efforts from ChaCha, which IU notes is backed by Amazon's Jeff Bezos and Compaq founder Rod Canion."

BobB writes "Two universities — Bowdoin in Maine and Loyola Marymount in Los Angeles — have entered a unique arrangement under which they are backing up each other's web sites, email and servers on different ends of the continent. They say this could be a disaster recovery model all sorts of organizations could follow. From the article: 'When Bowdoin switched over to Exchange e-mail, so the schools would have similar e-mail infrastructure, LMU staffers were their guides and advisers. "We implemented that pretty quickly," says Davis, the Bowdoin CIO. "When we launched Exchange, we had just eight calls to our help desk." And the shared experience of the infrastructure components then forms a kind of informal help desk, where managers and staff can reach out for advice, brainstorm and troubleshoot problems with their colleagues a continent away.'"

Sony Online Entertainment this week stated they'd have a 'new announcement' on Friday at their annual Fan Faire player event. SOE President John Smedley addressed the assembled players, revealing an in-game trading card game that's to be rolled out to players of EverQuest and EverQuest 2 sometime before the end of the month. The game was developed by the SOE-Denver studio, the same folks who made online TCGs out of Pirates! and Stargate. Gamespot reports: "All current EQ and EQ2 players will initially receive a starter deck, and additional booster packs can be purchased with real-world cash. However, those wishing not to spend any extra money will be happy to know that booster packs can also be acquired as loot off of boss mobs in both games, and the game will be free of charge to play. Of further note, the game will feature loot cards that can be redeemed for in-game items for players' characters. SOE plans to offer substantial support for the product, including in-game tournaments, card trading, a unique user interface, and deck-building functionality."