How 'bout Agnus, Denise and Paula. :)

I've been to all the levels OTS, total customization, and COTS and they all work and fail depending on if they tool fits. Most tools do not fit the requiremnts and usually create hurdles for the poor peopel that have to use them. Very often the managers and developers dont; even consult the end-user. TThen when you deploy an honestly well doen better system lots of users dont; want to change they way they've been doing things forever, they dont; want to change even if you show them that the new way is faster and easier for them and the reason is either lazyness, ignorance, or wanting to save their own jobs.

Because of my work with technology and with most people not understanding what it can and can't do I amd glad I have a Prepaid Legal Plan http://www.jtgrant.net that lets me talk to a lawyer when I have questions as part of my monthly fee of 26 dollars...I had an incounter with the FBI a few years back due to fueding ISPs...I really did not know what I should say and what I should not say or what they could legally ask me...being able to talk to a lawyer is one thing you really should be able to do...no matter how small the issue is you should talk to a lawyer to make sure you know your rights...I am sure that CEO has lawyers he has talked to able this to make sure he is in his legal rights, anyone that is successful knows to use lawyers...you should to...