It's impossible to say "what would have been better". Has it improved? Very little. Is it overpriced and in many locations technically antiquated? Yep. (Which makes it not so neutral) Does the Government abuse the phone system to monitor its citizens? You bet. How about radio? Television? The FCC has a scary history of censorship and fines in the name of a moral majority. The content of the web isn't the Government's business but NN will be interpreted as an open invite for old guys in suits to make it their biz. Also, the FCC's track record on confronting the Federal Government on corporations or spy agencies violating rules isn't very good. A great theory handed over to a bad organization isn't going to benefit anyone.

The point is I think we should be very prudent before allowing the Government the power to force NN. I'm not saying it sounds bad or would be bad, I just think it is something to be considered with an objective and skeptical mind because there is no "undo" button on Government. Plus it is hard to argue that proper activism and awareness have been fully exercised before making this drastic step. Government is a crude club that should be used as a last resort.
I think we can combat this via our dollars instead of giving these giant corporations a single government entity to lobby they should be lobbying us. ISPs are in business to deliver information, not doing so is bad press, bad business and narrow thinking.

NN sounds great on paper but if the plan is to have the Feds to it fairly - dream on. I'll take my changes with corporations over the FCC any day. A corporation can't raid my house or put me in jail.

There is always choice. There is the choice to not use a service. If you don't like a provider's policies don't use the provider. Nobody has a "right" to a service provided by someone else... that was made illegal along with slavery. The only thing NN will do is give corporations the ability to lobby the FCC instead of the consumers. Just look at how "fair" and "neutral" our radio and TV is. People seriously want to invite the FCC into the industry? Give me a break. The pleas for NN are mostly paranoia and propaganda - if not plain foolishness. This will be regretted.