"Intractable" is a word. Two or three successful forks (depending on how you count Unity) and the main employer of most GNOME developers ships their pay OS with classic mode enabled over shell. GNOME limits options (settings kill kittens) to make life easier. Except we have gone from two dominant desktops w/ Gnome 2 and KDE 3, to one dominant desktop with the move to KDE 4
,to no dominant desktop with GNOME 3. Now to use Linux I have to consider: Unity, Cinnamon, MATE, XFCE, LXDE and E. Two more if you are new to Linux and haven't experienced GNOME and KDE. How many GNOME devs have linked to the tired saw about how "Linux isn't about choice." Apparently it is all about choice now, starting with your DE.
It is all academic at this point. GNOME could make a 180 reversal but I don't see users coming back. I haven't tried KDE since 4.4 or so; at some point you just permanently lose most of your former users. You could make life easier for your users who do muddle though with extension by adding a couple of dozen options, and it isn't hard to see what those options would be. But even if I could convince you, Day, McCann, Bassi, etc. would never go for it.
It really is an epic fail. GNOME is suppose to be for inexperienced users but ZDNET today suggests migrating from XP to Cinnamon.
http://www.zdnet.com/why-linux... At one point I helped an uncle install KDE 3 on his computer. Now no one in the family runs Linux. Linux wasn't even a fleeting thought a couple of years ago when my grandmothers computer died. Windows 8 was out and we paid extra to put her on Windows 7. Maybe MATE or XFCE could fill the gap, but GNOME would be out of the question for her. I doubt she is alone, is your family running GNOME?
I guess I just don't get the mentality. I loved KDE 3 because it was easy to customize and had great choices. Kasbar was the killer app (especially combined with configuring panel behavior). I could control the behavior of windows with a quick right click on the appropriate task. I dislike KDE because of the lack of choice. I can't easily remove what I don't want, I don't have the options I do want. When GNOME devs hold up KDE as too customizable I am staggered because in the ways I care about, it isn't customizable enough.