Yes there should be anger at Verizon, for sure.
Regarding the second part of your comment, you and a lot of others here seem to keep forgetting that for many people, it's not "Verizon vs Other ISP", it's "Internet vs No Internet." Or in my case, "Comcast vs Nobody."
Please, everyone, let's keep that in mind when you respond to others with "Just go to a different ISP." Also, don't reply with "well move to someplace where there is a choice," because that's just drastic. That's like telling Americans that can't find a job "Well, move to China, there's tons of jobs there!"