Once you understand that this is being done by the City of London then it should be clear that this is not the actions of a municipal authority based on a desire to protect citizens, but rather a government of a tiny yet separate legal entity within what we usually call London. This tiny legal appendix (the City of London) is home to only about 10,000 people, but is actually a state within a state owned and operated by large multinational corporations and so its governance reflects what is good for business. Not good for the public, not good for England or Britain, but good for keeping money rolling in.
watch this and you'll understand why this is nothing more than monied interests trying to protect their own. http://www.youtube.com/watch?v=LrObZ_HZZUc

Replying to my own comment because I thought of another good point.

Non-profit does not mean you can't make money. In fact, as long as you follow the rules for organization, reporting, etc. you can make money hand over fist. Think about how every private school in the US is able to function and some grow quite fat off of those tuition dollars. If you have a tech-based non-profit that (for example) provides computer programming education to disadvantaged youth, or provides systems and education for the elderly, there's nothing to stop you from doing consulting, selling spare parts, or charging for other services as long as those proceeds are plowed right back into the organization to feed your key mission.

Too many people think that non-profit means you aren't a normal business. You are! You simply have convinced the government that it is in the public's best interest to let you exist free of the burden of taxes.

I have worked for a variety of non-profits and written grants for them. I'm surprised that there ever was money for operating expenses available for tech-based non-profits since every foundation I've petitioned for grant money has specifically said that they do not provide operating costs. Instead, I write grants with a specific project in mind. This could be "build a new wing to the university library", "Fund staff to inventory the museum collection in storage," or "run a week-long day camp for inner-city youth that teaches non-violent conflict resolution methods."
Unless you have some kind of revenue stream, you are going to be relying on donations and volunteers just like a community clothes closet for the homeless. Sounds like now that the gravy train of easy money is drying up these tech non-profits are being forced to demonstrate how they benefit the public good. I'm sure that there are many worthy causes, but now their in the wild competing for the same dollars and mind-share as food pantries, elder advocacy groups, and animal shelters.

All they had to do was get a warrant. If they had enough evidence to pick this guy up, I'm sure any judge would gladly sign off on a warrant to 'search' his phone and then follow the proper procedures for the ensuing sting operation. This is sloppy police work, nothing more, and now the public is being forced to pay the price for it by being forced to pay for court challenges because no one has the guts to admit they were sloppy.

Newspapers, magazines, book-of-the-month, all these are products that are delivered at regularly scheduled intervals. But these are old media, so it makes sense that Amazon doesn't know about them.

This is a classic issue of where your customer base has broadened to the point where your users are not coming from a point of high education/information about your product and free software models of business.
As difficult as it seems, you need to be patient and spend some time educating this new segment of your customer base. If people are downloading the software from a website or source you control, make sure to have a big, bright, and happy notification that explains how your product is supported. I'm suspecting that your software is available from many sites you CAN'T control, so it might behoove you to have a big, bright, happy notice as part of a splash screen during install or startup. In your case it would be completely inadequate to expect people to read any "click to agree" dialogs, and you might simply need to put what amounts to a banner ad for your phone support in any help menu or dialog.
As much as we hate the ubiquitous advertising in our products, you have not simply an interest, but practically a duty to inform your users the specific details of how you perform support. Make sure that anywhere your support number is mentioned, you also mention your fee-for-service or contract support model so you can weed out all but the most stubborn non-readers.
If you have a media person, or a team member who generally responds to postings on message boards, make sure that they are sending a consistent, measured response that avoids emotional flags and simply states your company's position and your business model.

GIF is a word I use in writing, but never in speech. To this day, I honestly don't know if I should say "ghiff" or "jiff".

My kneejerk reaction was to think "Oil companies want an 'R' to win so they make prices high while a 'D' is in office." But then I realized that this was baseless without some facts. What I would like to see is a map of the US showing average gas price by state, overlaid by a map of which states tend to vote R or D, overlaid with refinery locations, overlaid with oil producing states. Then, I would have a lot of data, and still nothing to go on but correlation.

sigh

I,for one, welcome our new robo-chameleon overlords.

I was bitten by a radioactive rainbow trout when I was a student. Now I have the proportionate strength and agility of a rainbow trout, so yeah... not much of a change.
At least I get rainbow trout sense! I always know which stream is home.

I don't want these fancy new scanners in my dentist's office! What's wrong with having the hygenist run me through the metal detector prior to performing an enhanced patdown?

Using animals to do the dangerous work of finding mines is INHUMANE! I suggest we do what most war-torn developing countries do and let children find them.
(this is the troll post that guarantees me a ticket to hell, isn't it?)

Nothing to worry about. Apparently the case of the Japanese Ghost Fishermen has been resolved by four teenagers and their great dane. Old Man McGee was responsible for the whole mess and was apparently trying to distract attention from his illegal human trafficking operations.