Comment Re:Bad, Bad Idea (Score 5, Insightful) 495
This is exactly how you handle this kind of thing.
The last time it happened to me (I was leading a small team who was asked to do more and more--and then kept getting flak for things falling through the cracks), I had my folks document--conservatively--how much time was being spent on tasks. It was a simple case of the management just plain not knowing how many intermediary steps there were between "do this" and "it's done."
I brought this material to a private meeting with my boss, explained our situation earnestly, and provided documentation of what we were doing. I made it very clear that we actually agreed that much of this stuff needed to get done, but that there physically wasn't enough man power or time to do it. I told him that some of my best people were looking to leave, and explained how much we--the company--would suffer if we let that happen. I then just basically said "Something's got to give. We need to take one of these projects and re-assign it or we need to be pulled off something, or we need more hands." I didn't bring money up at all, because money doesn't even mean anything when you physically cannot complete the tasks in front of you.
Anyway, it went well. He very honestly didn't know what was going on, and appreciated that I approached it from a "we have a problem, and here are some ideas on fixing it" standpoint, not a "this is bullshit and you fucking suck" standpoint (although that was the standpoint we often had amongst ourselves.).
If that doesn't work, if the response is "Well, buddy, I'm sorry, but that's life in the big city with the big boys in the big company, and this stuff has to get done" then remember that "this stuff" is not "your stuff." You're an employee. The owners need this stuff done; you need money. That's all. You have no relationship with "this stuff."
I agree that you should never threaten your employer. These are people, and even when they're incompetent, they're just normal folks. You pull a dick move and they aren't going to like it. You're shooting yourself in the foot. You might get the raise, but it also might be the last one you ever get. Being liked/respected by your organizational superiors makes things a lot easier in life. Don't be a dick. Be a team player.