Comment Re:The good and bad... (Score 1) 480
I'm not on AT&T, since I'm not in the US, but my answer is: rarely, but when it's there, it's killer.
So I was sitting in my driving instructor's car, in frozen weather, waiting to find out if my driving test was going ahead. (Yes, I'm a slacker for waiting so long.) I phoned the helpline, was in a queue, stuck the call on speaker, and started browsing the web page for updates. When they answered, I took the call off speaker and got the news I was after. (Sadly, it was cancelled, and I failed the rescheduled test.
The following week, my driving instructor bought an iphone.
Sure I could have done them sequentially, and sure, as it turns out, it only saved me a couple of minutes, and sure it's something that's rarely necessary. I probably wouldn't use it to decide my choice of carrier. But it's one hell of a nice-to-have.