Submission + - Microsoft owns up to Xbox Live pretexting
jcatcw writes: "Reports of account theft on Xbox Live have been making the rounds of its member forums since at least December. Microsoft yesterday finally admitted that the service's support staff is at fault — victims of "pretexting." But Microsoft responded only after noted security researcher — Kevin Finisterre of "Month of Apple Bugs" fame — last week went public about how his account was hijacked."