This is outrageous. this cant be true. Retail sales people are going to get killed over this.
Personally I have almost stopped buying games due to DRM like Steam.
I have 'the best' internet connection possible, and i still have network issues couple of times a month. nothing huge, but enough to kill an 'always on' feature.
Sometimes the router just needs a restart, sometimes my ISP changes my IP, or restart their DNS service (seems like it at least), or firmware update the router. there are any number of reasons to lose a connection.
And while my connection is ok most of the time, Steam and similar crap always has some issues as well. Their random outages + my random outages = too damn high frustration rate for a casual gamer.
I have absolutely *ZERO TOLERANCE* for faulty products. (any product that does not work when i decide it should)