Comment Re:specifics? (Score 1) 224
I don't have a UK specific story to tell, unfortunately, but you can read this American story where Uber lost in small claims court in no small part for their lack of cooperation with law enforcement after a client had his laptop stolen by his driver. Quoting from the article:
When Wilcox finally got the police report, it contained a big surprise. Uber had stonewalled Wilcox but emphasized—in court, in phone conversations, and in public statements—that it always cooperates with law enforcement. Yet the police report showed that Uber maintained the ride hadn't even taken place, despite the fact that the police officer had provided the vehicle's license plate number, the driver's name, and the exact time of the ride.
The investigating police officer made multiple visits to the address on record of the vehicle's owner, but no one had answered. Uber, meanwhile, said the driver hadn't worked for them for two years.