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Comment How many are FSO (desktop support) beyond the hd? (Score 1) 837

Because by my lights (and I run It for 1/3 of a big big company), you're hella overstaffed unless a lot of those people are developers.

And say hell no to the uniform shirts. You shouldn't be cohesive with your IT team (well, you should, but)- you should be cohesive with the business unit. Anything that separates you from the biz makes you appear more severable from the core of the company.

Comment Only two measures matter (Score 1) 321

$ spent/user all inclusive, and user satisfaction surveys.
You should be low on the $/user and a little above middling on satisfaction. If you're too high on satisfaction, you're likely overstaffed and could get the first number down.

That's how the business is going to look at it unless your'e generating revenue. Then it's all about ROI.

Comment What a stupid story (Score 1) 348

OK, so you turn off your PC's at night. And when do you run updates? Try running updates and patches during the day in most environments and you'll get lynched by the users.

Yes, there is Wake-on-LAN, but the technology is still spotty. Sometimes it works, sometimes it doesn't, and Im sure you're using some juice keeping the card alive to respond to the WoL request.

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Real Programs don't use shared text. Otherwise, how can they use functions for scratch space after they are finished calling them?

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