When I first read this quotation about six years ago I thought it was true. I still think it is true, and Microsoft continues to learn this lesson. Unfortunately, best design doesn't always equate to best selling.

Those who do not understand Unix are condemned to reinvent it, poorly. -- Henry Spencer

The only way to have a friend is to be one
--Ralph Waldo Emerson

Go oft to the house of thy friend, for weeds choke the unused path
--Ralph Waldo Emerson

The only reward of virtue is virtue; the only way to have a friend is to be one.
--Ralph Waldo Emerson

You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you.
--Dale Carnegie