Comment Notoriety wish (Score 2, Insightful) 442
I'm always surprised of how this things are implemented. They usually _start_ with a bang and public announcements and trumpets and all. That is, before they have done anything. When you see something like that, you know they are going to have lots of problems, simply because the people that thinks that way (first let's make a big decision and a big press conference) usually cannot think in the way needed to solve the very difficult problems that arise in big migration.
IT systems have become very complex things that pervade our work and private life. They have evolved for decades to adapt themselves to peoples' needs, and people has changed too to adapt to the IT systems. Windows has been part of that mutual evolution for many years now, and Linux hasn't. That's the elephant in the room that nobody speaks about. Linux won't be able to compete with Windows till it has many many years, not of existing, but of being widely used (even in special locations like call centers and so), after it.
For doing migrations I'd recommend the following guidelines:
- Gradually is the thing. Start with localized users, preferably new people that haven't got used to the old system.
- These new users have to get a good experience. If you cannot make it happen for a couple of desktops, sure you won't be able to make everybody switch.
- Provide comparative advantages to the new users. Things like putting big screens in the Linux systems will make other people wish they had been migrated.
- Everything you use should work in both systems. If something cannot (Outlook/Exchange, custom apps, Access databases) then you have to search for an alternative or replacement. If no alternative exists that is good enough, you better forget about the whole idea.
- Even if everything works in both systems, when you set up something new (database or anything) make sure it works a bit better in the Linux than the Windows systems.
- Set no end date for the migration. You are going to keep Windows for a long time, so don't fight it. Gradually is the thing, remember.