Comment Just like retail (Score 1) 275
WalMart can offer goods for less money than my local mom & pop store. If mom & pop want to stay in business, they need to offer something WalMart doesn't.
Dropbox, Box and the rest need to offer something the others don't, go under, or get purchased. Just like in the real world.
I use Dropbox for personal things, and it's fine. It's also free, which may not be a permanent business model.
I use Box for work, and I have found their customer service to be slightly better than Comcast. If it was my choice, we'd drop them and find a company that is capable of supporting its paying corporate customers.