Comment Re:Guarantee (Score 1) 716
I agree, that rabidreindeer oughta switch mechanics since private mechanics will usually do what you described, but he's also right that they don't have to do that.
Just as we have the option of working off the clock to do our debugging, mechanics can choose to do the same thing and in small shops they often choose to for the sake of costumer good will and personal pride. I suspect if you find a good private developer to contract some small coding projects to, he would come back and fix serious bugs for free as well. I'd certainly consider doing that if I was that developer.
Because they don't have to, big repair centers won't do this for you and their employees usually won't. The employee ran the standard diagnostic tools in the standard way; the tools indicated a problem that is to be fixed with X (even if his gut tells him Y), which he then installed precisely to specification. Didn't work? Not our problem; talk to the manufacturer about making better diagnostics. And the same goes for software development projects. In both cases, the employee got paid a rate to do X, like hell I'm coming back in to work for free and buying my own hardware because now my boss wants me to do Y.