Every month, customers get a bill from AT&T for their Internet service. So, what exactly is that bill for, then, if it's not to pay AT&T for providing Internet service? That does, as I understand it, involve transferring data packets in both directions between my computer and Web sites so I can access the Internet. So, Mr. Cicconi, if what customers are paying you isn't in fact for providing that service, which is what you're saying when you say you're not being paid to let customers access Netflix (which is a Web site), then can you please provide a detailed breakdown of exactly what that bill is for and what service you are providing to your customers for each and every item for which you're billing them. Because if it's not for providing Internet service as advertised, I think every single one of your Internet service customers is entitled to a refund of everything they've paid for a service you haven't been providing them and possibly damages for your false advertising (claiming you're providing them with Internet service when you aren't).
And, Mr. Cicconi, if you claim you are providing your customers with Internet service and that's what that bill's for, please stop whining that you aren't being paid to provide Internet service when by your own admission you are being paid.