Comment Is is legal to remove functions after purchase? (Score 5, Interesting) 435
There are all sorts of arguments made about software because we're typically sold licences, not an actual copy of the software. But in cases like this, we've actually bought a physical object. It's now ours, not the manufacturer's. So do they really still have the legal right to reach out an remove features? They advertised a function, which it now doesn't have. It feels like a sort of retroactive false advertising. A lot of Xbox owners will now need to spend extra money simply to restore the original functions; if they'd known this was necessary before purchase they might only have been willing to buy the XBox at a correspondingly lower price, if at all. So as MS have changed their end of this bargain, surely their customers should have the right to change theirs? A partial refund (to represent a lower original price) or the option of a full refund both seem fair to me,
I know people can, in principle, unplug their XBox to avoid accepting this update but then, again, they're losing the functionality that was originally advertised and that they originally paid for. Does this seem fair to anyone? Does it seem legal?