Comment TSA Speed (Score 2) 163
I was once at an airport, I think it was LAS... people were all piled up in a clusterfuck right after of the entrance to TSA where they check IDs, even though there was about a mile of Disneyland spiral queue that was not being used. A helpful TSA agent started to open up the spiral queue, and was actually rebuked by a superior because "that's not the way they do things", and everyone that went in the queue had to rejoin the mosh pit of people.
And then they closed two of the four open screening lanes because "it wasn't busy enough to justify having that many open". We had to literally jog across the airport to catch our flight after being stuck in that mess for 50+ minutes.
I'm not sure it would take new technology to fix the TSA, just some people running the show that don't have their head up their ass.