I don't see the problem.
That is your issue - I do see a problem, as does the parent. Therefore, we choose to purchase Macs instead. When I ran linux, it was for the same reasons.
Sure. But then, all of that "out of the box" capability for the Mac is just a few free downloads away for the Windows PC.
You think that people know to download software?
For users who don't have the time or desire to learn how to fix their own software problems, the Mac system is definitely the way to go.
My time is valuable. I pay a small premium on my computers and in return, some Apple engineer spends more time working so I don't have to. It's a fair trade, so I'll pay it. If you disagree, then don't. No one is forcing you too.
The moon is made of green cheese. -- John Heywood