Comment McKinsey. Nuff said. (Score 2) 157
Ah, yes. McKinsey, where management advice goes to die (after being billed).
I've been involved in I think 4 McKinsey "interventions" in my career. 2 were outright harmful, and the other 2 were merely a massive waste of money and time.
Can you measure software productivity? Well, maybe, depending on how you *define* productivity. For sure, you can't apply any naive metric; the real wizards in any given organization are the ones who might spend a day making the proverbial chalk mark where the part isn't working, where nobody else even knows where to look.
There's a wonderful book, which is alas in a storage unit at the moment and I can't find the name, about measurement and organizational dysfunction. The thrust is that if what one measures isn't aligned with the organization's goals, and the latter is very often misunderstood, one will lose track of the organization's goals and favor the (organizationally irrelevant) measurable metrics. In simple words, the drunk under the lamp-post syndrome. "I dropped them over there, but the light is better here."
I suspect that too many productivity measurers imagine (or hope!) that software is linear, akin to piecework like making skirts or hats. Alas for them, it's not. Software is everywhere discontinuous and so is software development - especially when it's bug fixing.