The lack of clear English isnâ(TM)t the frustrating thing with modern day customer "service". I have lived in non-English speaking locales and can roll with a language barrier. The problem is outsourced customer "service" ain't empowered to do a damn thing except read from a script and by the time I'm frustrated enough to make a call it's invariably for a problem too complicated to solve with a script. AI will not fix this problem. It will just leave you yelling at a disempowered computer rather than a disempowered human being. The solution to this problem would require the C-Suite thinking of customer service as SERVICE rather than a pointless expense to be minimized.

As the person who has been responsible for responding to law enforcement video requests and occasionally (three times) testifying as to that process and their authenticity, it's exceptionally rare (never personally seen it) for CCTV footage alone to convict someone. Most of the time it leads the police to a suspect, usually because someone they know recognized them (not for nothing that the police frequently publish these videos/images) and then the idiot convicts themselves by talking to the cops (pro-tip, never do this). Less frequently it leads to other witnesses and/or evidence that gets them convicted.

Most of the time it doesn't do a damn thing because the crime in question isn't worth the police resources to follow up on, even if you have something pretty damning, like a legible license plate.

If AI enhancement results in more arrests for crime, I'd wager it comes about largely through the police releasing the enhanced images to the media, with the suspect(s) then being outed by their friends/family. Cops go talk to the suspect, he's an idiot and thinks he can outsmart them, and ends up saying incriminating things. Same as today, it'll just be higher quality images on the local news.

And porn. I knew I saved all those early aughts videos for a reason. ;-)

This is some racist ass bullshit and the people modding it up should be ashamed of themselves.

If you want to condemn India for something, condemn them for copying the worst parts of American capitalism.

Tell me, how many Indians do you see here? I count zero. You might be able to claim one, if you discount the fact that Ms. Amuluru is a natural born US citizen, about as Indian as I am German, but whatever, even if you include her I doubt very much she was a decision maker when it came to the aggressive cost cutting -- err, I mean "optimization" -- that lead to this, this, or this.

I don't really think it's incumbent on me to prove to you that the perspectives of myself and others are valid.

That said, have you tried to find a non-astroturfed product review for literally anything these days? Have you not noticed how Google -- who used to have the philosophy of getting you off their page as quickly as possible -- has plastered search results with "panels", using data stolen, err, I mean "borrowed", from actual webpages, and frequently directing you to other Google products and services? The last bit is the straw that broke the anti-trust camel's back on both sides of the Atlantic.

That's just Search. If you've worked with G-Suite/Workspace, you're well aware of the anti-consumer changes they've made to that product over the years. If you've come to rely on any Google products as part of your personal or professional workflow, you've probably had the discomforting experience of having the rug pulled out from under you. Is it really a wonder how they managed to go from being hip, cool, and disruptive, to the focus of so much ire?

I weirdly prefer working with Microsoft, despite their countless flaws/problems, and that's saying a lot. If you had told me 10 years ago that I'd feel that way I would have laughed in your face and asked how high you were. Hell, I became an Apple user because of a multitude of negative experiences with Nexus phones, specifically, the complete lack of QA/QC Google maintained over that flagship product line. Dismiss this as an anecdote if you want, it's not, the Nexus 6P ended in a class action lawsuit, countless people had the same lousy experience I did. Android had me for nearly a decade. If you had told me at any point prior to October 2016 I'd end up an iPhone user, again, I'd have laughed in your face.

If the products still work for you, great, but don't discount the multitude of voices saying they're inferior to yesterday's products and deeply frustrating to use.

3) It will undoubtedly be used to push ads nobody except the MBA asshats asked for.

No it's not. You're not wrong about Instagram and other platforms but even the Gen Z'ers who think those platforms == the Internet still use Google. With the possible exception of Reddit (always a toxic place and now that it's public it seems highly probable they'll add 'enshittification' to the toxicity) what platform can you use to find recipes, instructions to repair a broken appliance, swap a part on your car, reviews on some product you're looking for, experiences people have had with credit cards, airlines, etc.?

Google is still highly relevant, for better or worse, and the erosion of their core product is so commonly known that it has been covered by the MSM. Google Search is objectively less useful than it ever has been. Google (err, Alphabet) as a company lost its way a long time ago, probably around the time "Don't be evil" was removed, and it has been run by the same MBA asshats that ruined everything for at least the last decade if not longer.

You'd need to bundle that law with a law that would make the tickets refundable until a certain point too close to the event.

It's legitimate, in my mind, to resell tickets for some event you wanted to go to but now cannot because life circumstances got in the way. It's less legitimate to scrape a website, buy a zillion tickets, and resell them at a huge markup.

Economic populism is more in vogue on both the left and right today than it was in the 90s.

Ban TicketMaster/Live Nation from the lucrative resale market and watch how quickly they conjure up an effective solution to solve the problem of bots snatching up all the tickets.

We purchased tickets for Alanis Morissette's tour this summer, within 60 seconds of sales opening, and magically all the first sale tickets were gone and we had to go to the resale market. From nosebleed to "if you have to ask, you can't afford it", literally, every single seat in a ~20k person arena sold within a minute? Who knew she was still that popular....

TM gets to collect their bullshit fees on every single sale, so what incentive do they have to do a damn thing about bots?

The very first episode of Star Trek I ever saw was Duet. Have you seen it? It was Season One and by the end of the episode we're pretty far removed from "Terrorist Kira." It did not take seven years for her to view the Cardassians as people or to think that a political solution was possible.

There's nothing in any canon I can recall that would imply that. I do recall household fusion reactors and replicators (TNG's The Survivors) which is pretty much the opposite definition of central control by the State, unless we assume the replicator has DRM or some such, which was never said or implied. There's also civilian ownership of weaponry in every show, again, opposite of central control. There are privately owned ships, privately owned restaurants, privately owned French estates, the only thing missing is currency, but what good is currency in an abundance economy?

Did you watch the same show I did? That might have made for a compelling story. The story we actually got was about a cartoon villain from a literal universe of cartoon villains. That twist ruined what was up until that point a fairly compelling character story acted brilliantly by Jason Issacs. Discovery has done this time and time again, take a concept from Classic Trek best used sparingly (Section 31) or not taken seriously (tMirror Universe) and drive it into the ground.

That's nonsense but I'm not surprised you worship at the altar of DS9 because it feels like all DS9 worshippers have to throw this shade at the other shows. You don't see any character evolution between S1 Data, Worf, or Picard vs. S7? S1 Doctor vs. S4? S4 Seven of Nine vs. S7? There were certainly characters (Harry Kim) the writers forgot about but it's nonsense to say they stayed the same as they always were. Side note: I like DS9, a lot actually, so don't mistake this as a condemnation of that show, just the more rabid parts of its fan base.

Episodic television is not mutually exclusive with character development and serialized television is not automatically superior. I would posit that it only works when the show runners actually have the whole story sketched out in advance, e.g., Babylon 5. How many B5 episodes ended on a cliffhanger? I can recall only one. How many Game of Thrones episodes ended in cliffhangers? I can't recall any. Those shows (well, GoT until they outran the source material) are how you do serialization, a novel for television, not what Discovery and Picard pull on us. Discovery and Picard take story ideas that could be told in a two hour movie or three episode television arc and try to stretch them out for 10 hours. They do it with cheap tricks, like cliffhangers (invariably resolved in the opening act of the next episode), twists to drive engagement on social media (OMG, Lorca is from the mirror universe!), manufactured interpersonal conflict on a soap opera level (what happened to the professionalism in Starfleet?), blah, blah, blah, all there just to pad the run time and keep the rubes subscribing.

This isn't uniquely a Star Trek problem. It has happened to a lot of other productions. I blame Netflix, or rather, Hollywood's reaction to Netflix. Everyone rushed to copy that production model without asking themselves if there was still room for traditional TV (e.g., Strange New Worlds) or (crazy idea) new concepts.

Blood isn't the problem my friend. It's the gore, torture, and violence for the sake of shock value that ruined Discovery and Picard for me. Something else you said:

You don't need gore porn to tell a story about the horrors of war. If you think you do you've probably never seen the horrors of war. The two Star Trek episodes that most effect my partner -- who actually served in the GWoT and came back with the TBI and PTSD to prove it -- are Chain of Command and It's Only a Paper Moon.

Communism implies the state controls the means of production, which is impossible if every citizen owns a replicator and fusion reactor. It's better described as an abundance economy. In Trek it's implied (in The Orville explicitly said) that humanity evolved first and later got the cool tech that allows you make anything you want out of thin air. That's probably how it has to happen because you just know if some tech bro actually made the replicator a thing it would be burdened with DRM and onerous licensing fees. Here's a replicator, it will feed you a gelatinous mass that tastes like garbage but meets all your nutritional requirements, if you want to replicate actual food you can purchase our Recipe Add On license at an annual fee of.....

A National Registry of data brokers will be as effective as CFPB's consumer reporting agencies, all of whom have to allow you to 'freeze' your reports and all of whom have to provide you a free copy of your report. It's all good on paper but there are hundreds of them. What's needed for data brokers (and CRAs) is some centralized registry, like the Do Not Call list, where you can one click opt yourself out, request copies, etc., otherwise it's just a phone book and you get to do an unlimited amount of legwork to exercise your rights.