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Jira Software Description

Jira Software from Atlassian is the best software development tool for teams building great products and planning. Jira is trusted by thousands of teams and provides a wide range tools to plan, track, release and release world-class software. It also captures and organizes issues, assigns work, and follows team activity. It integrates with the most popular developer tools to provide end-to-end traceability.

Pricing

Pricing Starts At:
Free
Pricing Information:
0-10 Users: Free
Standard: $7.50/Month
Premium: $14.50/Month
Free Version:
Yes
Free Trial:
Yes

Integrations

Reviews - 43 Verified Reviews

Total
ease
features
design
support

Company Details

Company:
Atlassian
Year Founded:
2002
Headquarters:
United States
Website:
www.atlassian.com/software/jira
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Product Details

Platforms
SaaS
Windows
Mac
Linux
iPhone
iPad
Android
Type of Training
Documentation
Live Online
Webinars
Customer Support
24/7 Live Support
Online

Jira Software Features and Options

Application Development Software

Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Deployment Management
Graphical User Interface
Mobile Development
No-Code
Reporting/Analytics
Software Development
Source Control
Testing Management
Version Control
Web App Development

Task Management Software

Collaboration
Create Subtasks
Gamification
Gantt Charts
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Reporting/Analytics
Spreadsheet View
Task Board View
Task Planning
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

Workflow Management Software

Access Controls/Permissions
Approval Process Control
Business Process Automation
Calendar Management
Compliance Tracking
Configurable Workflow
Customizable Dashboard
Document Management
Forms Management
Graphical Workflow Editor
Mobile Access
No-Code
Task Management
Third Party Integrations
Workflow Configuration

Scrum Software

Backlog Management
Collaboration Board
Daily Reports
Iteration Management
KPI Monitoring
Milestone Tracking
Prioritization
Progress Tracking
Release Planning
Roadmapping
Sprint Planning
Task Management

Project Management Software

Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies

Issue Tracking Software

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

Kanban Software

Collaboration Tools
Dependency Tracking
KPI Monitoring
Milestone Tracking
Multi-Board
Prioritization
Project Planning
Roadmapping
Supports Scrum
Task Management
Time Tracking

Bug Tracking Software

Backlog Management
Filtering
Issue Tracking
Release Management
Task Management
Ticket Management
Workflow Management

DevOps Software

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

Dashboard Software

Annotations
Data Source Integrations
Functions / Calculations
Interactive
KPIs
OLAP
Private Dashboards
Public Dashboards
Scorecards
Themes
Visual Analytics
Widgets

Reporting Software

Customizable Dashboard
Data Source Connectors
Drag & Drop
Drill Down
Email Reports
Financial Reports
Forecasting
Marketing Reports
OLAP
Report Export
Sales Reports
Scheduled / Automated Reports

Collaboration Software

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing

Productivity Software

Collaboration
Database Creation
Document Creation
File Sharing
Notes Management
Office Suite
Presentation Tools
Project Management
Task Management
Team Chat

Digital Asset Management Software

Asset Categorization
Asset Library
Asset Sharing
Brand Control
Customizable Branding
File Conversion
Metadata Management
Mobile App
Reporting/Analytics
Search Within Document
Search/Filter
Version Control
Watermarking
Workflow Management

Marketing Planning Software

Budgeting & Forecasting
Collaboration
Flowchart
Goal Setting / Tracking
Marketing Calendar
Media Planning
Predictive Analytics
Presentation Tools
Project Tracking
Spend Management

Business Management Software

Billing & Invoicing
CRM
Employee Management
Financial Management
Inventory Management
Marketing Management
Order Management
Point of Sale (POS)
Project Management
Purchasing
Scheduling
Time & Expense Tracking
Training Management
Vendor Management

Resource Management Software

Capacity Management
Data Visualization
Demand Forecasting
Drag & Drop
Employee Scheduling
Filtered Search
Resource Allocation
Skills Tracking
Utilization Management

OKR Software

Benchmarking
Feedback Management
Goal Management
KPIs
Prioritization
Progress Tracking
Strategic Planning

IT Project Management Software

Bug Tracking
Issue Management
Milestone Tracking
Percent-Complete Tracking
Portfolio Management
Prioritization
Product Roadmapping
Requirements Management
Resource Management
Status Tracking
Supports Agile
Supports Scrum
Task Management
Testing / QA Management
Time & Expense Tracking

Product Management Software

Collaboration
Feedback Collection
Idea Management
Milestone Tracking
Prioritization
Product Roadmapping
Release Management
Requirements Management
Resource Management
Workflow Management

Product Roadmap Software

Collaboration
Content Import / Export
Diagramming
Drag & Drop
Feature Management
Milestone Tracking
Prioritization
Requirements Management
Workflow Management

Project Portfolio Management Software

Budget Management
Collaboration
Dashboard
Issue Management
Milestone Tracking
Portfolio Management
Project Planning
Requirements Management
Resource Management
Status Tracking
Task Management
Time & Expense Tracking

Strategic Planning Software

Budgeting & Forecasting
Dashboard
Goal Setting / Tracking
Idea Management
KPIs
Modeling & Simulation
Roadmapping
Scenario Planning
Scorecards

Continuous Integration Software

Build Log
Change Management
Configuration Management
Continuous Delivery
Continuous Deployment
Debugging
Permission Management
Quality Assurance Management
Testing Management

Agile Project Management Tools

Backlog Management
Feedback Management
Gantt/Timeline View
Kanban Board
Prioritization
Request Management
Resource Management
Retrospectives Management
Status Tracking
Supports Scrum
Team Management
Template Management
Workflow Management

Project Planning Software

Agile Methodologies
Budget Management
Collaboration Tools
Due Date Tracking
Gantt Charts
Kanban Board
Prioritization
Progress Tracking
Resource Management
Task Management
Template Management
Traditional Methodologies

Project Tracking Software

Collaboration Tools
Cost-to-Completion Tracking
Gantt Charts
Kanban Board
Milestone Tracking
Percent-Complete Tracking
Prioritization
Status Tracking
Time & Expense Tracking

Gantt Chart Software

Alerts/Notifications
Capacity Monitoring
Color Coding
Dependency Tracking
Drag & Drop
Milestone Tracking
Progress Tracking
Task Management
Templates

Remote Work Software

Collaboration
Credential Management
Electronic Signature
Employee Monitoring
Live Chat
Meeting Management
Project Management
Remote Access
Remote Support
Screen Sharing
Softphone
Task Management
Time Zone Tracking
Video Chat
Web Conferencing

Jira Software Lists

  • Name: Anis A.
    Job Title: Ownership Workflow Coordinator
    Length of product use: 1-2 Years
    Used How Often?: Daily
    Role: User
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Robust and flexible project management tools

    Date: Jan 05 2024

    Summary: This is a powerful tool for advanced project management, helping teams to deal with complex workflows and detailed project requirements. It satisfies to the full extent.

    Positive: Jira provides the full solution with robust and flexible features that allow you to fully manage & automate the workflow of simple, as well as complex projects. It also has rich reporting and analytics.

    Negative: Due to the extensive features Jira has, the learning curve is quite steep and it is suggested that you invest in training.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Senior IT Admin
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Simply the best for development teams and product teams and more

    Date: Nov 24 2023

    Summary: JIRA is the default in our organization and I cant image working anywhere else that isn't using JIRA. I would really like to see Atlassian acquire ProductPlan or similar service that gives more high level product planning capabilities that are so tight with JIRA.

    Positive: I have been using JIRA for 10+ years. I love it but also hate it at the same time. However the love for it far surpasses the unhappiness! Atlassian has been making the product better the last 2 years and Cloud is by far the best they have ever done. The platform is powerful and the ease of use is improving in each release. At this point there is literally no need to use anything else.

    Negative: For junior or small teams JIRA is too much but for any team doing actual product development work this is the tool.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Marketing
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Automate company Processes

    Date: Mar 30 2023

    Summary: Love it! The ability to assign projects and define the time it takes to complete a certain task really helps teams measure their success.

    Positive: I love that it is so easy to tailor the project management view on Jira to your organizational needs. Pricing is very fair compared to other tools as well.

    Negative: There's nothing I dislike about Jira. It is very customizable with different views that are useful for different used cases.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Product
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: Administrator
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Jira Review

    Date: Dec 01 2022

    Summary: Jira is always great, very preferred for development and technical teams.
    Lots of features that can be sometimes overwhelming, but on the flip side you are sure you need everything you need for successful projects

    Positive: Jira has a feature called Automation that allows you to automate common tasks, such as issuing alerts when issues are created or assigned, or sending notifications when a task is completed or updated.
    It also integrates with a wide range of third-party applications, making it easy to connect to other tools and services.

    Negative: It can get a little overwhelming at times with the number of features.
    It is also not as great for non-technical users as well, feel it's more for developers, which can be an issue if you are involving most of your team in product related tasks.

    Read More...
  • Name: Karlos D.
    Job Title: IT Manager
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Deployment
    Organization Size: 26 - 99
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great for collaboration and workflow management

    Date: Nov 08 2022

    Summary: Overall experience is great with Jira capabilities, and it is easier to configure with your existing IT ecosystem.

    Positive: Jira is the best application for collaborative working and integrating workflows for better management.

    Negative: It works great but I would like to see a better UI from Jira.

    Read More...
  • Name: Reena S.
    Job Title: Senior system engineer
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 20,000 or More
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Best tool for agile based project management

    Date: Oct 23 2022

    Summary: Good platform to manage agile-based projects. We are really happy with the product. Users can interact and ask questions. We can easily calculate the amount of work that can be done in a particular sprint. We can easily track the amount of work spent on a particular project. Bug monitoring can be done very easily. Overall, it's a pretty good product for project management.

    Positive: With Jira software, we can create plans, organize work and issues and follow activities. We can easily manage project activities and track progress over time. Our team can be able to raise issues in the form of tickets and track bugs and fixes. For a particular EPIC, we can create user stories. In the dashboard, overall progress can be easily tracked. Tools such as cloning and links help to track tasks more easily. We can easily integrate the tool with outlook to get notifications. In Jira, unlike other project management tools, we can easily attach various documents and files including videos and pictures. Configurations and integration with other products can be done very quickly.

    Negative: It's not good for mobile devices. We have to go for a laptop tool to get full configurations. Compared to other project management tools available in the market, it's somewhat more expensive. The initial learning curve of the product is long. Using Jira, it's really difficult to work on the waterfall model. Search filters can be improved. Other than this we are really happy with the product.

    Read More...
  • Name: Hiya A.
    Job Title: Senior Product Manager
    Length of product use: 6-12 Months
    Used How Often?: Weekly
    Role: User, Administrator, Deployment
    Organization Size: 100 - 499
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Industry leading software,

    Date: Aug 27 2022

    Summary: Overall, Jira is a fantastic tool for streamlining organizational operations. Its capabilities and productivity absolutely justify its pricing, and it boasts an easy-to-use user interface.

    Positive: Jira is quite helpful in dividing projects into sprints and establishing roadmaps for them. It also uses tickets to allocate particular tasks to developers. It facilitates the creation of tickets for tasks, reviews, and problems. It doesn't take long to become acclimated to the program because of its smooth and efficient overall user interface. As a developer, Jira is crucial to my job since it keeps track of all the daily activities and issues that need to be fixed.

    Negative: Jira is not always particularly user-friendly when you want to take full advantage of all of its features – Jira work requires some getting accustomed to.

    Read More...
  • Name: Ankit K.
    Job Title: Systems Engineer
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Easy and customizable ticket creation.

    Date: Aug 07 2022

    Summary: Overall, Jira is a great tool for task management and ticket raising. It keeps the sprints in check and helps in maintaining communication with teammates.

    Positive: 1. The task management and deployment becomes streamlined and flawless.
    2. It helps a lot in keeping the communication with the teammates from different places.
    3. It gets integrated with other Atlassian applications like Bitbucket, providing a smooth workflow.
    4. The tickets can be created and edited easily with different tags and from different categories.

    Negative: 1. The user interface of the application can be a little intimidating at first for the beginners.

    Read More...
  • Name: Balwinder B.
    Job Title: SDE
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    STREAMLINES THE WORKFLOW

    Date: Jun 05 2022

    Summary: Jira is a functional and an irreplaceable ticketing tool for many organizations, as it makes the work streamlined and saves a lot of time for the actual development process. It can be a bit expensive for many organizations, but it justifies it price with the features and productivity it provides.

    Positive: Jira helps tremendously in creating roadmaps and sprints of projects to divide and assigns specific tasks to developers via tickets. It helps in creating tickets for bugs, reviews and tasks. The overall UI of the application is fluid and streamlined, and it does not take a while to get used to the application. As a developer, Jira plays a very important role in my line of work as it shows me daily tasks and bugs that I have to fix all at one place.

    Negative: As it has too many functionalities and integrations, it can be bloated to use sometimes or to find a specific feature of use.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Office Manager
    Length of product use: 1-2 Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1 - 25
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Project Management made easy

    Date: May 27 2022

    Summary: Jira is a must-have tool if you are working on many different projects at the same time. It's easy to cooperate and communicate with your colleagues and the very customizable status menu is a great way to track the progress of your various projects.

    Positive: -Very easy to make new projects
    -You can share project boards with as few or as many colleagues as you'd like
    -Very customizable workflows
    -Easy to track ticket status
    -Ability to comment on every ticket

    Negative: -Jira is not always very easy to use when you want to use all of its capabilities to the max
    - Takes some getting used to working with Jira

    Read More...
  • Name: David M.
    Job Title: Engineering Manager
    Length of product use: 2+ Years
    Used How Often?: Weekly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Jira Review

    Date: May 13 2022

    Summary: Helps with managing teams in remote locations. Helps collaborate content to drive for a solution to a problem or deign.

    Positive: Great program to organize projects and work together as a team. The team can be remote but still proactive with providing content.

    Negative: Not much to complain about the program. Better training material would help.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Recruiting Coordinator
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Great for our growing tech company

    Date: Mar 04 2022

    Summary: A little convoluted in the way of document control and finding and creating graphs within the program can be nice. But the scripts are easy to use and overall it is a nice program.

    Positive: Both the agile/engineering members can use this and so can operations members. I love that we can do just about everything in one place.

    Negative: Sometimes it can get a bit hard to try and find what you need using the system search. Just have to bookmark it and hope you don't lose it.

    Read More...
  • Name: Nabeel N.
    Job Title: Senior IOS Developer
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User
    Organization Size: 500 - 999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Seamless bug tracking and ticketing.

    Edited: Apr 11 2022

    Summary: Jira is overall a great tool to streamline the workflow in organizations. It has an intuitive user interface, with the features and productivity it provides it completely justifies its price.

    Positive: 1. It can be customized easily according to the basic need of the organization.
    2. It supports a lot of extensions for additional features, also there is a huge marketplace for their extensions along with a huge community support.
    3. Tasks can be assigned easily to an employee, and ticket creation for bugs is also effortless to generate.
    4. Sprint board feature helps a lot in streamlining the workflow and increasing the overall productivity.

    Negative: 1. The reports can be made more brief and easy to analyse.

    Read More...
  • Name: Gaurav P.
    Job Title: Senior Software Engineer
    Length of product use: 2+ Years
    Used How Often?: Daily
    Role: User, Deployment
    Organization Size: 5,000 - 9,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    JIRA is great tool for software development lifecycle management and Agile framework . Highly recommending!

    Date: Jun 19 2021

    Summary: As I'm using JIRA from last 8 years and have a more experience in this.
    Jira is used as a ticketing engine to track defects, requirements, sprint planning in our organization. It smoothens the product release cycle as a bridge between developers, QA and product management people.

    - This helps for Bug Tracking and enables the team to either record or find or tracks the bugs.
    - Prioritizing the tasks and add them to current/ next sprint based on importance and urgency of completing it.
    - We also estimate the tasks by story points and use the metrics for burndown rate and closed task ratio.
    - Easy in use and designed according to end user.
    - Documenting everything, including wireframes, scope, comments and updates in just 1 ticket rather than multiple emails/ chats etc...
    - Easily configurable across various teams.

    Positive: Jira is best tool for Project Life Cycle Development and Agile model.
    Jira software is used as a ticket system that was used by all customer service agent for the Operations Department to resolve. We are able to organize, delegate and resolve customer issues in real time.

    - Jira allows us in the office to track and monitor all our tasks effortlessly.
    - It is the best tool for ticket management, sprint planning, estimate time etc...
    - Kanban boards to get holistic view of project requirements/deliverables
    - Easy in use and user friendly.
    - Easy task creation is also a significant feature and the dashboard for quick view, besides the backlog.
    - Knowledge sharing.

    Negative: Jira is one of the best software in industry for Software development and testing. Nothing to dislike.

    Read More...
  • Name: Anonymous (Verified)
    Job Title: Digital Marketing Admin
    Length of product use: 2+ Years
    Used How Often?: Monthly
    Role: User
    Organization Size: 1,000 - 4,999
    Features
    Design
    Ease
    Pricing
    Support
    Likelihood to Recommend to Others
    1 2 3 4 5 6 7 8 9 10

    Help keep me organized

    Date: Apr 23 2021

    Summary: Jira is the better of two pm software programs we use in my department. I Like the ability to attach documents and review changes.

    Positive: Sharing projects between multiple users and tracking work being done.
    Ability to put projects on hold.

    Negative: Different terminology for users not familiar with agile methodology.

    Read More...