Best Voice Bot Platforms in Africa

BOT Shreyasi, an Artificial Intelligence-based company, solves the problem of hiring. Shreyasi AI automates the entire HR process, from sourcing to onboarding employees. Shreyasi AI analyzes technical and communication skills in less than a minute. It connects candidates to understand their interests, qualifications and skills. Speechbot quickly gathers information about applicants and updates it in the dashboard.

Odigo strategies and solutions help more than 250 clients in 100 different countries achieve great customer experience. This is possible thanks to multiple Points of Presence and carrier-grade telco installation on every continent. We have offices all over the world as a global leader in customer experience. Reach out to our headquarters or contact a local expert to transform your CX. Flexible, flexible, and robust CCaaS solutions to meet your customers' requirements. Cross-channel interactions with customers can be merged into meaningful conversations. Automation improves customer experience and agent efficiency. It also boosts contact center performance. Customer satisfaction is based on routing customers to the best agent to assist them. It is also crucial to the efficiency of your contact center. You should deploy routing software that can instantly make those connections based on real-time information and your policies.

Our products and solutions work in omnichannel mode (voice, text, videoconferencing, social networks, chat) and automate customer support as well as employee support services. Enhance customer experience. Customers' voices should be heard without waiting in line or having to navigate complicated menus. To optimize sales, analyze 100% of conversations. Automating routine processes with voice and text self-services and digitalization can result in significant cost savings. Our unique features include fast solutions delivery, out of the box products and advanced toolsets. These allow Spitch and customers/partners to quickly tune and further develop the product. Omnichannel virtual assistants can handle voice and text questions, addressing the entire range of tasks, from precise intent recognition to fully automated end-to-end processing standard customer requests in natural languages.

We help you engage more leads and have better conversations by leveraging the latest conversational AI technology. With advanced conversational AI solutions, you can accelerate sales and lead generation revenue. Improve response rates and reach more leads. Voso.ai can reduce your CPA if you let it handle repetitive conversations. Engage your leads through SMS and voice calls. Voso.ai understands when leads request not to be contacted and manages opt-outs. Voso allows prospects to converse with it as if they were speaking with a human. Agents who stay focused on rewarding work will improve motivation, strengthen their skills and reduce churn.

Improve customer satisfaction by focusing your teams on high touch interactions. Solve customer problems without agent intervention. Automate repetitive tasks for your teams, both on-call and after-call. Start with a limited call volume and collect feedback easily. Deliver 24/7 service with no queues, even in the event of a spike in calls. Automate repetitive calls to increase productivity. Simple requests can be handled without the involvement of your agents. Free up time for your team to engage in high-touch interactions. Increase customer satisfaction by phone. Transform your contact centre in depth to win the war for customer retention. Combining human and AI to serve your customers better. AI can help you maximize the productivity of your team and achieve your operational goals. Create memorable experiences for your customers and differentiate your brand in the long term.

The AI-native platform, which is the industry leader, integrates seamlessly with every aspect of your business that touches customers, increasing efficiency and delivering unmatched value. Gen AI automation can be used to generate leads, allowing enterprises to bridge the divide between their marketing and selling teams, scale outbound campaign, and reduce costs. AI automation can supercharge B2B databases. Verify leads, contacts and designations in lightning speed, 1,000x faster with just one click. Voice AI virtual agents automate the lead qualification process to provide AI-assured, real-time leads. This will empower your sales reps and give them the confidence they need. AI voice virtual agents can navigate IVR systems to contact potential customers and ensure a smooth transition into a human agent. Voice virtual assistants powered by Gen AI can handle routine questions, allowing enterprises to scale customer support without increasing costs.

Conversational voice AI that speaks your business. PlayAI aims to create llm-native interactions, rethinking the way human-ai interaction is built with natural language and intuitive sequences.

STELLA, a digital voice assistant with artificial intelligence, can answer an infinite number of calls at once, route calls, answer frequently-asked questions, and schedule service appointments. CSI can be improved while reducing costs. STELLA Automotive allows your customers to achieve their goals without having to wait on hold or become frustrated. STELLA will answer your phone on the first ring. STELLA's team of scientists and engineers created conversational AI for car dealers and their customers. STELLA makes it easy to save time, retain employees, and delight customers. STELLA is one of the most intelligent AIs in automotive and she continues to improve. STELLA's cost is not increased as she takes on more calls for your dealership because there are no minute fees. STELLA is an easy-to-use technology that is non-disruptive and simple to implement and manage in your dealership. STELLA does not require your employees to change their processes or spend any time learning how to manage or use it.

AI can handle the most difficult orders to keep your restaurant running smoothly. IBM watsonx orders is an AI-powered voice assistant that accurately takes your drive-thru customers' orders and speeds them up to the payment window. It supports a variety of use cases including loyalty programs and mobile ordering. It knows all the customization options for each menu item. It knows what's available. With an AI-powered voice assistance, you can optimize the drive-thru ordering experience for both guests and crew. Watsonx Orders is able to take 87% of orders without any crew involvement, including orders that require complex customizations, mobile pick-ups, and loyalty codes. It can gracefully pass on to a crewmember when needed. Watsonx Orders, like a veteran crew member is friendly and quick. It keeps dialogue to a minimum to maximize throughput.

Thoughtly helps companies build and deploy AI voice agents that sound like humans in just 17 minutes. Welcome to the future. Detailed reports, A/B testing, and comprehensive analytics will help you make better decisions. Thoughtly's real-time data visualisation and performance metrics allow you to optimize your communication strategies, understand the behavior of customers, and increase conversions. Your Thoughtly agent will sync with your calendar and work with callers to find the best time for a meeting. Coordinate effortlessly. Every call is an opportunity. Your Thoughtly agent won't miss a lead call, as they will intuitively direct them to the best point of contact. Every time, perfect routing, ready to convert.

Choose whether you want an inbound or outbound assistant that will activate on certain events, such as new lead submissions or on a set schedule. Connect your assistant with our integrations, and select desired features. Our AI phone assistant will start receiving and making calls. Create as many assistants you need. Instantly implement your workflows and your AI phone assistant will be ready in less than 2 minutes. Each phone agent has a knowledgebase and tools that are tailored to your specific needs and use cases. No need to spend weeks on rep training. You can customize everything from the voice and prompts to the LLMs. Our phone agents are on call 24/7/365 to handle incoming and outgoing calls. Callers can request a transfer at any time during the call. Each call is recorded, unless you request otherwise. This allows you to go back in time and review the call.

Gnani.ai’s AI-powered Virtual Assistant is a robust and scalable platform that enhances customer experience while reducing costs. The solution is a low-code/no code platform with more than 100 pre-built workflows. Businesses can go live in under a week. It supports over 40 languages, has zero wait times and boasts a reduction of 70% in operating costs. The platform's advanced Natural Language Understanding (NLU), enables it to handle multiple-intent and multiple-entity queries, with over 90% accuracy. It also has continuous unsupervised learning to ensure that the virtual assistant gets better over time.

Our AI agents can be customized for any application. Create your own voice agent and your business will run more smoothly than ever. Add voice agents to the research team. Our voice agents are able to pre-qualify thousands candidates in just hours and conduct complete phone interviews within days. AI voice agents are available 24 hours a day, 7 days a week to provide the service that your customers expect. AI can enroll customers, capture FNOL claims information, and much more. Leave the AI to handle the phone while your agents are on the road. AI voice agents are able to answer questions, schedule viewings, and collect lead information. A hotel concierge who never sleeps. AI voice agent can book new bookings, amend existing bookings, or answer questions. Never miss another lead for businesses that need to be away from the phone. 50% of customers will choose the company that responds to their inquiry first. API for real-time AI voice agents.

Imagine an agent that can handle hundreds of customers simultaneously. We are an artificial intelligence-powered agent. Instant information, personalized suggestions, and automated solutions will increase the efficiency of your company. These AI agents provide instant information, personalized suggestions, and automated solutions to increase business efficiency. The platform integrates data from customers to provide a 360-degree view. This ensures agents have all the information they need for each interaction. The platform has features like zero wait times, unlimited call volume capacity, and an improved customer experience through eliminating delays and misdirections. It also aims at boosting sales through efficient customer services and enhancing agent motivation by automating repetitive tasks. Real-time conversation analytics, reporting tools and other features can increase operational efficiency. Identify issues, track performance and make data-driven decision.

Trilyo uses Artificial Intelligence to convert conversations into business conversions. We are able to increase revenue by 30%, grow engagement by over 50%, and save up to 20% on costs. This allows us to maximize revenue. Trilyo is a comprehensive solution that can be used for any size business, big or small. Our tailored solutions include AI Chat, WhatsApp & Voice bots, FOMO Marketing & Conversion Cards and Sales Auto Reach. Our bots use AI & Machine Learning for conversions and qualification of high-potential leads on clients' sites. It can answer up to 85% customer queries in just a few minutes. Our comprehensive dashboard gives you real-time analytics, customer segmentation, and actionable insights to help you acquire and re-engage customers. We help you convert a simple "Hi" to a "Happy Customer".

Reduce repetitive work and allow teams to concentrate on high-value tasks that will increase employee satisfaction, and productivity. A 24/7 customer service system supports agents in their workflows and replaces waiting times. Modernize outdated systems with proactive, intelligent conversational AI that converts conversations into sales. Switch between voice, text, email and other channels to communicate with your customers. Our plug-and-play solutions make it easy to deploy chatbots or voicebots within hours. No code required. Our team has more than a decade of experience in creating reliable solutions that harness the most recent advances in conversational artificial intelligence. Our templates are industry-specific and can be used to create or modify bots. An intuitive interface tracks all conversations across all channels to track the performance of your bots.

You can build a relationship with your customers using the various channels and devices they use to communicate with you company. Let them have the same amazing experience through all of them. All calls, chats and emails from all your company's service channels can be managed through one interface. Integrate telephony, CRM and ERP systems to give your company complete attention. Our chat-bots, voice-bots and other tools allow you to provide automated experiences to clients across multiple channels. All communication channels can be managed by your company. Each interaction will become a success story.

Welcome to VoiceGenie.AI. This voice bot is a highly advanced, human-like conversational tool that will captivate your audience. Oriserve's team of experts, who have over five years experience in providing AI customer solutions, has created a groundbreaking platform powered by the latest AI technology. Ori's conversational AI is a game changer in customer satisfaction and sales growth. Our mission is to automate every aspect of the customer experience through a seamlessly integrated, multilingual platform. Discover our unique cognitive AI solutions that are carefully engineered to provide a seamless customer experience across sales, marketing and support. Our cutting-edge AI technologies seamlessly transcend barriers, integrating with IoT devices and sensors, web, apps and social media platforms, to revolutionize business operations.

EchoHQ is a fast and efficient system that mirrors the skills a human support agent, but faster. It is equipped with a vast database of information and services and SOPs. It can answer calls and respond in a blink of an eye. Infinite support agents at your command - no queues, no delays. EchoHQ will remember your training and deliver precision on each call. Support that never stops, with availability that never sleeps. All agents can be trained in one session, with immediate results. EchoHQ has a 99% confidence that you understand your policy. Speak in your customers' native language instantly.

Automate customer interaction with our comprehensive Conversational AI Platform, which includes voice and text solutions that are tailored to your business's needs. byVoice, a dynamic software development company that specializes in advanced B2B products and solutions, is an innovative and dynamic company. We drive business growth and efficiency with our expertise in cloud-based technology, AI tools, Unified Communication systems and AI tools. Our team is dedicated to the success of our clients, and we value reliability and deliver tailored solutions for their unique needs and goals.

Greetmate is the ultimate A.I. call platform. Call platform. Greetmate is a virtual receptionist that users love. It gathers caller information, schedules appointments, generates leads, sends webhooks and integrates seamlessly with Zapier. Greetmate’s advanced, no code workflow builder allows you to create any type of call flow, making it the most powerful tool available. Define variables like customer name, location, or email and send collected data to Webhooks.

Hirex.ai, a Voice AI platform that does not require any coding, allows you to build voice-based bots capable of conducting and scoring level-one interviews. Hirex.ai allows you to conduct 10,000 interviews in one day without human intervention. Our mission is fair and inclusive assessment of all job applicants.