Best Virtual Receptionist Services in Africa

j2 Global (NASDAQ.JCOM) is the industry leader and operator of eReceptionist. j2 Global has more than 11,000,000 subscribers worldwide and has a rapidly expanding network that covers more than 4,200 cities across 49 countries on 6 continents. eReceptionist is a virtual receptionist that provides the most advanced, on-demand, virtual voice communication service. This unique communication system allows mobile professionals, small businesses, and independent entrepreneurs to sound professional and work more productively. Customers receive the professionalism and quality of a Fortune 500 corporate telephone system, but without the expensive equipment and fees. You can set up our low-cost call forwarding to forward to a home, office, mobile, or voicemail phone. You can also assign extensions up to three numbers for diverting calls. Calls that are not answered can be sent by voicemail to voicemail. You can also retrieve them through our voicemail-by-email feature.

You can choose to have a new phone number that is located anywhere in Europe, or even outside of Europe. This will allow you to set up your virtual office wherever you like. You can also keep your existing number and add the eReceptionist suite to it. Video conferencing is easy to use and allows you to work remotely. It will improve your communication internally and externally. Voicemails can also be transscribed so you can access your voicemails via email and SMS text messages. A custom-made welcome message that is recorded in studio by professional voice actors and tailored to your business. You can outbound dial your eReceptionist number using your Android or iPhone app.

Voicemail Office offers a wide range of call handling services, including a flat-rate voicemail number, toll-free line, fax, and live answering service. Voicemail Office guarantees the lowest price for voicemail service and unified message. We will match or beat any comparable service that you find at a lower price. We offer a full range of voicemail and unified messaging services. From local voicemail service to toll-free numbers, we can meet all your messaging needs. Professional voiceover talent has years of experience in commercial broadcasting and telephone recording. We will create a high-quality custom voiceover message for voicemail, on-hold announcements and after-hours greetings. Voicemail Office offers unique voicemail services not only to U.S. customers, but also to international businesses that want to establish a U.S. presence.

Ruby is available to answer your questions and connect with website visitors so that you can concentrate on your business. We never call in sick. We don't go on vacation. We are always available. From full-time to just-when-you-need-it, Ruby's virtual receptionists have got you covered--making the most out of every customer conversation. Ruby can be a full-time extension to your team. All of the above are included: call answering, routing and transfer, customer intake, messages and more. With call forwarding, you can send calls to Ruby directly to your phone or to any other number that you choose. You can have us hold your calls with one tap or set Ruby up as backup. We'll only answer if you don’t. You can update your receptionists with your preferred call answering instructions using the status function. You can also sync your day with your call handling with Ruby's calendar integration and send messages to your callers.

My Receptionist gives you access to all the features that you need to integrate with your existing business tools. We want to give you what you need. We make it easy and seamless for you to have everything your business needs. First, contact us. Second, we'll answer all your calls. Third, you can rest assured that your customers and calls will be taken care of. Since 2001, our online scheduling platform is the industry's best. Our clients range from small businesses and Fortune 500 companies. Online scheduling clients get a lower rate on the tools they need to seamlessly integrate their receptionist service and appointment-booking processes. Missing appointments can cost you money. It's easy to forget about an appointment in today's hectic world. My receptionist can call clients to remind them about upcoming appointments.

We offer many great services, including answering your phones, resolving urgent messages, appointment setting and call routing. Our highly qualified staff will handle your account professionally. We will answer all your calls and ensure your business succeeds. All your business needs will be met by our services. Our live agents are trained to answer all your calls, from urgent calls to scheduling appointments. We are available 24/7/365 to make sure you don't miss a thing. Our virtual receptionists have extensive knowledge in all industries. No matter how big or small your company is, our virtual receptionists can help you answer all of your calls and grow your business. Our live agents are bilingual so there is no need to worry about anything getting lost in translation. Your existing clients will feel more comfortable speaking in their native language to you.

Our virtual receptionists work 24 hours a day at a fraction the cost of a full time receptionist who works 40 hours per week. Statistics show that 80% of callers will not leave a message on voicemail systems and that most will hang up after five rings. Many businesses have found a way to overcome this problem by outsourcing traditional telephone reception services. Our Customer Service Representatives are highly trained and can answer your calls as you would. They can transfer calls to your office extensions or mobile phones, and take detailed messages and deliver them promptly. We are available 24/7, or whenever you need us. Missing important phone calls can lead to lost revenue or customer service calls that could cost your business. AnswerFirst's Customer Service Professionals can also handle the triaging, processing, and delivery of your emails.

Our customer service experts are available to assist your visitors and callers 24/7. Your potential customers are available 24/7, wherever and whenever you need them. No voicemail, only real people. There is no voicemail or bots so you can do business with real people and not automated voices. Know your callers and manage calls. For a personalized experience, we recognize returning callers. Unique call script because no two businesses are alike. Your call flow will be unique to you. We integrate seamlessly with your existing systems and integrate via a shared screen or CRM integration. How can you provide high-quality customer support without having to hire full-time employees in-house? This level of service is not possible for many small businesses. With a small business answering company, you can enjoy the benefits of an in-house staff without the need to hire, train, and pay for staffing. Our agents work remotely from anywhere in the US so they aren’t affected by local service outages and natural disasters.

Quality customer service is what builds businesses. A dedicated team of virtual receptionists are available to answer questions, book appointments, and transfer calls. When you need us to professionally and politely answer your calls, our receptionists will be there. You can trust our receptionists to treat every customer with the same care as you do. We will represent your company by greeting every call with a personal greeting and guiding each interaction with a script created just for you. Customers want to speak to someone who is able to understand them and give clear answers to all their questions. All our receptionists speak English fluently. We will work with you to determine how you want your queries and calls answered. Our virtual receptionists will make your customers feel like they are in your office.

Our range of feature-packed virtual assistants, virtual receptionists and phone answering services will provide the perfect solution. You can focus more on your business by leaving the phone calls to us. We will not miss any calls or offer you missed opportunities. ReceptionHQ offers a professional and friendly service for all businesses. Calls are answered by US-based receptionists in your business name. Instantly delivered messages and caller details to your email or mobile so you can respond whenever you are able. Access your calls via a free web portal or mobile app. No lock-in contracts, we can answer all your calls.

Our Virtual Assistants have been trained in more than 50 tasks in-house and are available to help you with personal, business, and executive tasks. With our virtual social media assistants, you can set up your social accounts to go live and target your audience. Our virtual social media assistants can create engaging and relevant posts for you brand. Your virtual social media assistant will do keyword research online to help you decide what content to create. Schedule your content to maximize social media engagement. You can manage multiple social media profiles and engage with your audience on a variety of platforms. Our virtual social media assistants will keep you informed about the latest trends in your industry, and help you to create new social media posts and blog ideas. Wishup's virtual assistants monitor and optimize your social media metrics.

PRSONAS-Greeter™, welcomes customers to your office or retail location. The Greeter uses motion activation to initiate the greeting. The Greeter will engage guests in a conversation using advanced speech recognition, providing them with all the information they need about your company or facility. Your guest will receive immediate assistance, without having to interrupt your staff. It also gathers key insights that will allow you to understand what your guests want and how to best serve them.

Let us handle your customer support. Our UK-based teams are available 24x7 to help you communicate your brand voice and delight your customers. We can help you onboard in as little time as one week. We also document all knowledge. You can scale up or down as needed. We can work with your existing tools and grow with you business. We can communicate with your customers through all channels, including social media. We monitor customer interactions to continuously improve our service and ensure complete customer satisfaction. An amazing customer service experience drives customer loyalty. Our UK-based team is made up of award-winning customer service experts who will match your brand's voice and ensure that your customers are happy with the service they receive. Our partnership will help you stay ahead in your industry and meet modern customer demands. Receive the latest industry insights directly to your inbox every month from other customer success professionals.

Once you have their email address, our team of highly skilled eCommerce virtual assistants will assist you in catering to your target audience. Our team of eCommerce virtual assistants will work tirelessly for you and listen to what your target audience has posted on the most popular social media platforms. Our eCommerce virtual assistants will work tirelessly to ensure your online store runs smoothly. They can provide email support, chat support, or ticket support. Fill out the appropriate form to have your virtual assistant assist you in writing reviews for gaming on social media. They will also review the product and provide feedback on the delivery and price. We provide a dedicated resource of eCommerce virtual assistants to help you with all your eCommerce needs. They can transform your everyday eCommerce tasks into simple tips.

It is rare to complete mundane tasks within the same company in the digital age. It can be difficult to manage all aspects of the process without becoming overwhelmed. Virtual assistants can help you manage the mundane and repetitive tasks. Virtual assistants can be hired to provide support and administrative tasks so that you can focus on the things that are important to your business. Virtual assistant services are available to all sizes of businesses and can be used to help with repetitive tasks. Virtual assistant agencies can provide additional services to your business to help you scale your business without the need to hire new employees. A virtual assistant can be used for many services, including digital marketing tasks, scheduling appointments, and managing personal events.

Moneypenny is a preferred provider of switchboard services for exceptional businesses such as Magic Circle law firms or leading brands. Moneypenny provides dedicated receptionists who are available 24/7 to assist your in-house staff with all their needs. Their positive attitude and attention to detail ensures outstanding service for your staff and customers. This also results in significant cost savings. Moneypenny is the preferred choice for businesses and organisations in all sectors due to its reputation for providing high-quality outsourced call handling. We invest in our employees, providing them with world-class training and support to help them exceed your service expectations. You can outsource or provide overflow support. Instantly scaleable to meet demand. Calls can be transferred to your team from anywhere. Call & message history online.

With a Full-Time Bottleneck Dedicated Distant Assistant you get an additional 12 hours every 4-weeks of audio/video editing, graphic design or web development/management. The Integrated Services Program (ISP), is designed to provide multiple levels of expertise to our clients. Your Dedicated Distant Assistant will submit these types of projects to our internal team of experts that have many years of experience in web development/management, graphic design and audio/video editing service on your behalf. Your designated distant assistant is trained to act as project manager to ensure that tasks move forward according to your instructions. This will save you the hassle of dealing with multiple vendors. This saves you time and money as you don't have to constantly retrain new employees.

Virtual assistants are appealing to many entrepreneurs. The demand for virtual assistants is on the rise due to the need to be efficient and convenient in a fast-paced world. Customers are increasingly looking for a local touch due to e-commerce's rise. It is easy to see why so many business owners are turning towards this amazing technology. Virtual assistants make it possible to delegate non-value-added tasks so you can concentrate on more valuable jobs such as sales and marketing. Virtual assistants can be used to outsource work in your area of expertise. They can also help you organize important information and assist with deadlines and details.

Virtual Legal Receptionists can help you grow your law firm and become an extension of your business. Our secret-level superstars are skilled at WOWing callers, completing client intakes and screening for solicitors. They also save attorneys time. All of your calls should be directed to the number we provide. Then, let our Virtual Legal Receptionist team start their magic. We won't place your calls on hold in order to take another call. Within 24 hours, your account changes will be available. Talk to our Growth Solutions Strategist to learn how Back Office Betties could help your law firm achieve its goals.

Mobile key, ID check and payment are all possible. Remote assistance is also available. You can also increase your revenue by making amenities available right at your guests' fingertips. We can help you create the experience you want, whether it's a tech-forward property with no reception or a staff-enhancing facility. Your guests will enjoy a luxurious in-lobby experience. This includes physical keys, ID checks, room upgrades, and remote assistance. Combining Mobile and Kiosk will address 100% of your guests and all aspects of their stay. This will allow you to free up your staff to concentrate on enhancing the guest experience. It is easy and quick to verify your identity. It can be done on Mobile or at the Kiosk, just like any other check in step. Both credit and mobile wallets are supported. The property's payment provider determines the style of payment terminal. You can enter your card information if you are on Mobile.

WellReceived offers 24/7 medical reception services for medical professionals. Healthcare practices can provide compassionate and professional call handling for patients with our wide range of services. WellReceived provides 24-hour coverage and booking appointments so that patients can receive the care they need. WellReceived believes that caring is the solution and strives for those in greatest need. We donate a portion to non-profit organizations such as Doctors Without Borders and MiracleFeet that provide medical care to underserved communities.

Time Assistant is pleased to welcome you. We are a top UK Virtual Assistant provider. We work with small businesses to free up their time by performing a variety of back-office tasks. We are available to answer calls and perform a variety of administrative tasks. You can delegate your to-do lists to our Virtual Assistants and allow them to do the rest, so you can concentrate on what you do best. Virtual assistant support can be provided to your business. We will handle your administrative tasks professionally and in a timely manner so you can focus on your business growth. Arranging meetings can be time-consuming. You will need to search for the right time, place, and date. Instead, hire a virtual assistant to organize them for you. Our virtual assistants (UK-based), will search for the best travel options to suit your trip. We can book the travel and add it to your calendar, saving you time.

Sentics Customer Care understands that happy customers are key to a business's success. Customers expect to be able contact you whenever they need. We promise to make your customers feel at ease by answering their calls promptly, professionally, and cheerfully. This allows you to focus your business efforts on what you do best. You might be looking for someone to answer all your calls, or to add to your existing staff. You might have specific tasks you need our assistance with. We have a package that will suit your needs, no matter what you need. Are you tired of spending too much time answering phone calls? You don't want to lose a potential customer. We offer affordable and simple virtual assistant and virtual receptionist packages for small businesses. This includes a dedicated team to answer your customer calls.

Numa doesn't require you to purchase a new phone system. Numa can be added to an existing wireless, landline or VoIP phone. Numa can be set up in minutes. Numa does not require an IT team nor PhDs. In just 15 minutes, we can get your business up-and-running. We offer a lot of support, including on-call product specialists. Staff can easily learn Numa's app experience that is almost like a consumer. It's easy to learn and your staff will love it. Customers want answers that are specific and not just generic scripts. Numa learns all about your business and responds quickly to common questions. 78% of consumers prefer to send business messages via text. Customers have more ways to communicate with you by giving them the option to leave a voicemail or text. Spend less time on the telephone and more time running your company. Numa automates everyday tasks such as completing orders at a fraction of traditional answering services' cost.

Virtalent is different from any other business you have worked with. Although you may have used freelancers, temp workers or recruitment agencies in the past, Virtalent is a new concept that offers Virtual Assistant services to help grow businesses. There is a lot of demand for what we do. Portfolio careers and remote working are flourishing as more people seek a better work-life balance. Our VAs are highly skilled professionals who want meaningful jobs that don't require commuting or hassle. Virtalent is different from other Virtual Assistant services because we only hire the best. Our talented and smart talent pool has already proven their worth. We set the bar for VAs who want to work for us and ensure that they are matched with clients who are the best.