Best User Research Software in China

User Evaluation is a platform powered by AI that provides a new way to understand customers. It is designed to help businesses discover valuable user insights using various AI tools. Data analysis can be automated to extract key information from conversations with customers and convert them into AI reports that include visual graphics. It also has an intelligent AI chat to help with data understanding and brainstorming. AI tags and notes will help you keep track of all your findings.

Track clicks and mouse movements to improve your digital customer service. Track dynamic elements like pop-ups, hidden items, drop down menus, etc., instead of static heatmaps. Our interactive heatmaps will help you to understand the UX complexity of mega-menus and reduce user frustration. Never miss a click, scroll or hover. Identify key elements that grab users' attention. Measure sentiment across pages and target groups. Connect quantitative and qualitative insights. Get real-time feedback and collect and analyze your NPS scores. View session recordings of low feedback scores to see why users are unhappy. You can get insights into every user action. Use dynamic and interactive heatmaps on your website to determine where users are leaving. Increase conversion rates, fix problems, and segment optimise for better growth.

CX and design teams map journeys of customers to bring insights and data. TheyDo helps your business align strategy, planning and delivery around journeys. You can transform your research into high-quality travels with Journey AI. With a clear journey taxonomy and hierarchy, you can get everyone on the same page. Set your business goals, and show how tackling large opportunities across journeys can deliver results. Journey AI maps out the hundreds of journeys most organizations have that make up their customer experience. Create a consistent approach to working with journeys as the core of operations. When everything is important then nothing is. TheyDo helps uncover the top customer needs. Track team work and improve NPS and CSAT. SSO can be used to integrate your entire organization and ensure that all departments are aligned with the customer journeys. We offer three simple plans once you reach the point where you are discovering opportunities you would not have otherwise discovered.

Potential research participants are sourced using the largest human behaviour data set ever created. Your recruitment sample is based upon extremely detailed insights into users' behaviours on social networks and 10,000,000 other connected websites. Behavioural recruitment gives us access 100X more people that the largest global market research panels. We can find participants that match your criteria from over three billion people in more than 190+ countries. Your participants will be fully engaged in your online quant & qual projects. People are eager to participate in projects that focus on a topic they are interested in. We can help you find the best people for your projects, whether you are running qual, quant or focus groups, ongoing communities, surveys, or consumer or UX testing.

We're thrilled to announce that we have acquired Usermind - a next generation experience orchestration platform. Usermind captures, analyzes, and presents contextual data at each touchpoint in the customer journey. This includes everything from website visits to support calls, to communication preferences and purchase histories. It allows companies to deliver highly customized experiences across all channels and reduce friction points in real-time. The result is faster customer acquisition and increased retention, engagement and customer lifetime value. Our research shows that 60% of consumers will switch brands after a single bad experience. The organizations have only one chance to make the experience perfect. In a world of ever-lower switching costs, customers are already gone by the time they notice. Companies need to manage customer experiences in real-time, rather than fix them after they occur.

You can start a live conversation with hundreds at once. AI uses AI to analyze and organize the responses. This allows you to understand what your audience is saying in real time. With faster and richer insights, you can make confident business decisions. You can reduce risk and make better business decisions by gaining quick, actionable insights. This will also reduce bias and allow you to incorporate the customer voice into the innovation process. This will enable you to make three times more research-driven decisions. Instead of doing follow-up surveys or focus groups, you can share insights in live, flexible conversations that can be held with up to 1000 people. You can save more than 50+ hours by not having to do follow-up surveys and focus groups. This allows you to spend your time telling stories and crafting narratives from data. Remesh is used by customers in many industries to help them better understand their audience and make better products, companies, or governments.

The most powerful, flexible and connected platform for experience & research. Forsta transcends data and methodological silos. All human experience is here. If it's valuable, it can be measured. You can use customizable surveys to get insight from any audience, whether it's small groups or large communities. You can access the data you need at any channel or touchpoint. Forsta is packed with the tools you need to get better data and deeper insights. So you can propel your business forward. If it's valuable, it's quantifiable. You can use customizable surveys or moderated online discussions to gain insight from any audience, from small groups to large communities. You can access the data you need at any channel or touchpoint. All your data can be consolidated onto one platform. You can see the stories behind statistics. Advanced analytics tools allow you to search, sort, and filter in any way that leads you to the answers.

Centercode is used by 1 in 4 Fortune 100 companies to bring their customers to product development. The Centercode Platform, which has 2 million users around the world, is the complete SaaS solution to collect and analyze targeted customer feedback. This helps to drive meaningful product improvements. Centercode is the only agile Customer Validation platform (CV), empowering teams to create flexible projects and maintain high user participation. It also allows them to quickly draw in continuous feedback to support rapid development. Its templates and automation for engagement help you to build a profiled community that will attract and select enthusiastic users to test your products. Centercode's flexible, in-depth reporting tools sync every component of your project so that you can create holistic status reports by simply clicking a button. Integrations with tools such as Jira, Salesforce, or Tableau allow you to seamlessly manage CV projects without having to switch between tools.

Real-time survey insights help you to hit your signup onboarding, signing up, and product retention goals. UserLeap is an online microsurvey platform that continually identifies opportunities for better product experiences. Get more insight into your customers and grow faster. UserLeap provides real-time survey insights to the world's most successful companies. Every step of the feature development process can be influenced by customer feedback. From the preparation of your product roadmap to each deployment, learn as fast and iterate as you can. This will allow you to move forward confidently. To keep up with product development, you can use insights from the customer journey to provide real-time insight for your entire company. Now that you have sparked user interest, show them the potential of your product. To successfully onboard more users, remove obstacles and quickly show value. Your marketing site or homepage should inspire confidence in visitors and encourage them to sign up. Your customer experience is just the beginning.

Finally, qualitative feedback at incredible speed, scale, depth, and value. Video feedback allows for better understanding of your customers and building empathy. To influence and drive action and make better decisions, keep an eye on the changing mindsets and behaviors of those who matter most to you business. Agile Qual is the best way to gain empathy for your company. We were voted the number 1 company by the Greenbook Research Industry Trends Report, which is the definitive guide to consumer insights. Video feedback can transform your qualitative agility. Video feedback is a great way to get the depth of understanding that you want from those you care about the most. It takes only a fraction of the time and costs of interviews and focus groups. You can reach respondents around the globe with a series questions that they can answer via self-recorded video.

How can you find out what is stopping your store from selling? It's easy to get information from real users that shows exactly where it is. This intel is only available if you watch. This is something anyone can do. Our tester agents visit your shop while recording their screen and talking to you about their experience. Don't waste your time with siloed experiments and guesswork! Optimize your online store using data from real users. Learn where they get frustrated so you don't lose sales. Although it might be difficult to hear their unfiltered feedback, it will be eye-opening. Real users finding real problems. They will dissect your store and give you the hard facts on any question you ask. You can see them getting frustrated, confused, and lost. This will reveal the friction in their buying experience. We'll send you the video once they're done. You can identify the friction and eliminate it to improve conversion and profit.

Keep your product market fit. Sift allows you to get feedback right within your product on all your features, ideas and customer problems. Targeted feedback at scale. Segment your customers to trigger in-app feedback based upon who they are and their activities. Get a complete picture about your customers and their journeys through the product. You can see how customers use your product, and the feedback they provide. Sift is currently only available to invited users. Register to be invited. Find out what features your customers really need and how happy they feel about your product. We will identify the most promising features, from uncovered problems to planned features, and help you turn your customer's priorities into our priorities. Ask for feedback within your product. Simply define triggers, and we'll ask you questions right inside your app - in context. Make it measurable.

Automate API tests using real user sessions. Loadmill is a tool that helps companies to unclog their Dev pipeline, increase velocity, and automate manual testing. It replays real user behavior. Replaying thousands of user flows based tests can eliminate regression bugs. Your regression cycle time will be shorter and your team will remain focused on the important things. Reduce costs associated with inefficient testing efforts and maintenance. Automated generation of regression tests using real user recordings. Your team will stay focused and move quickly. Replay real user behavior to automate the entire QA process. Loadmill can be integrated into your continuous delivery pipeline to speed up shipping. Loadmill tests your server's performance by using real traffic from around the globe. You can get results quickly - launch tests in seconds and detect bottlenecks before production. Truly distributed - Unlimited IPs and locations per test. Record and replay your user scenarios at scale.

Corus is a complete solution. It quickly takes you from custom insights into brilliant reports. Collaborate with your team or ours! To create the perfect survey that answers your insights needs, collaborate with your team (or ours!) You can send your survey to a select audience from our global panel (or your own audience). Beautiful charts, intuitive crosstabs and AI-powered significance testing allow you to explore your responses data. You can publish and share your findings via an interactive digital microsite or save your work to PowerPoint using native Excel charts.

PingPong allows you to conduct great product research by scheduling interviews with users all over the globe. Our Instant panel includes thousands of testers from all over the globe. You can schedule your interviews on your own terms. We'll schedule interviews for you when you are available. No need to worry about software downloads or video conferencing. Our platform supports video calling. Simply log in to your account when you start your interview. All your research can be viewed in one place. Share it with others who are interested. After your interview is complete, we will make sure that your testers are paid smoothly. You don't need to track or manage outgoing payments. User interviews and user testing made easy. PingPong is a remote UX research platform that allows you to manage all aspects of your research, from testing to payments. Our database of 130.000+ users will help you find the perfect participants for your research.

Widgets are hard for people to miss these days. They are everywhere: chat widgets, embedded content and pop-ups. Despite their abundance, it's difficult to create custom widgets. Sometimes we just want a simple, clean widget. See Memo is that widget. Tugboat Coding is the independent developer behind See Memo. You can use your widget toolbox to engage users. It is simple and customizable. Add a No Code widget to your website today. Do your users need help? Ask your users to send you a short message. You need to get feedback from your users. You don't know why users are bouncing around your site. Don't forget to get their feedback. Add a form widget on your site. You need a quick NPS survey for your site? You can create a simple survey to start collecting NPS scores right away. After signing up, you can upgrade to the Basic plan.

Earn a UIX Token each time you interview someone. Give a user interview, get a user interview. The User Interview Exchange allows creators to validate and iterate products that will improve our personal and professional lives. Participating in user interviews can earn tokens. Participate in user interviews that last 30 minutes and share your knowledge to help shape cutting-edge products. You will receive a UIX Token for each user interview you participate. To exchange tokens, conduct your own user interviews. Each UIX Token can be exchanged for a 30-minute video chat interview with someone in your target group. Post a new request to interview a user and receive email alerts when they are deemed suitable for your user research. The User Interview Exchange is available to anyone looking for users to interview for product development.

We do real-life testing to get to know people. To understand real people, you need to hear their words, but also see how they speak, how they look, what they feel, and how they interact with your product. The UserTribe platform allows video-based testing with real customers around the world, combined with anthropological analysis and machine learning. This results in deep human insights that enable businesses to create great customer experiences. Get exclusive insights into customer-centricity and how to involve customers in business decisions and processes. People express themselves using all of their senses and in context. UserTribe's software and methodology use rich video-format to capture all sensory reactions, from facial expression to sentiment, in order to understand customers and provide valid human insights.

Upsiide idea screen are not typical concept testing surveys. Our interactive dashboard will show you which ideas, concepts, and designs are most likely in-market success, as well as validated by in market realities. Upsiide, an innovation insight platform, helps marketing and insights professionals predict the in-market appeal of their ideas and their performance. We are the fastest, most effective, and most cost-effective method to conduct innovation research. You can test thousands of ideas and receive real-time results straight to your AI-powered visual analytics dashboard. Upsiide can be used in all industries, including CPG, financial services and telecommunications. We use sophisticated statistical techniques to help you predict which products will succeed in-market. Upsiide can help you choose the best option based on market realities, whether you're designing a pack, launching a new product or messaging your campaign.

Feedio allows product managers to centrally manage feature request from clients and internal teams. It also allows you to understand what is most valuable for your clients and notify them when those features are shipped. Feedio was created to make it easy for product managers to manage feature requests. Product managers often find it difficult to keep track of all feature requests that come in from so many sources, including mails, Slack, clients-facing internal teams, and Slack. Feedio will centrally manage all feature requests. This will make it easier for product managers to: - Interact directly with users to understand their actual use cases. - Add relevancy to these requirements to draw insights - Prioritize the building of products based on customer engagement. Notify clients when you ship something.

The entire website user behavior data is a goldmine of potential. Convizit makes it easy to access this data. Convizit instantly delivers structured, context-enriched, and complete user activity data. No configuration, pixels, or manual event setup is required once the Convizit snippet has been placed on a website. Convizit automatically understands the context and generates a continuous data stream. It is already named, tagged, and structured. The ready-to-use data stream is delivered directly to your data warehouse via API or directly to your data warehouse. This greatly enhances your data science, data BI, and personalization efforts. To make significant improvements to your website's business performance, you need to capture all user activity. However, it is too difficult to capture even a fraction of the user activity.

Stop guessing and start acting. Session Recordings and Heatmaps help you visualize the pain points of users on your website. Feedback forms are also available. Browsee gives you: AI Tags on Sessions - Understand 100% of user issues with 5% of all sessions Page Story – Get actionable insights for improving your landing pages Dynamic heatmaps - Scroll for your dynamic pages or elements User Board – Identify users to analyze engagement, and understand their problems. You can access your session URLs directly from chat tools Add Your Own Graphs: Quick analytics for clicks, pages, segments, and referrals Create Funnels and Segments based on User Actions - No code is required. Limited Recordings for Safety & Pricing - You can choose what to record and not to record.

You can understand what users will see and do before you go live. This will allow you to optimise the user experience and eliminate any guesswork. You can use it to identify and fix issues and determine which pages are performing poorly. Get instant, objective feedback/pre-performance data using intelligent heat maps. This will allow you to optimise your design and increase performance prior to launching. To improve design and drive conversions, understand which elements are distracting or competing with each other.

Sphinx iQ 3 provides intuitive and efficient multi-channel survey solutions to help you at every stage of your project: from the design and analysis of your questionnaires to their communication. Sphinx iQ3 combines quantitative and qualitative data visualization methods to give you a visual representation of your results that is both rich and precise. Sphinx iQ 3 is an innovative way to make the most of your studies and to guide your decisions. Personalize your invitation messages. Your custom-made forms can be created (design, page count, questions type, thank you message, etc.). Script your form with referrals and conditional questions to ask the right question to the right person. Distribute interactive and dynamic questionnaires that can be adapted to different media such as smartphones, tablets, computers, and tablets. for a better user experience (responsive design).

Partner with DashLX to get product innovations, customer engagements, insights, and more. All of our analog activity data is digitized and converted into deep meaning and value for brands and consumers. The digital representation of people's daily activities and environments (collected using GPS-enabled watches or wearable devices) can be used to provide real-world utility and customer affinity. It is easy to access the data you need to invent and build lasting customer relationships. Engaged customers share LX with brands to help them design and deliver the products and experiences they desire. Represent activity details, tendencies, dimensions. Discover patterns and insights, including weather trends and topography trends. We deliver hyper-personalized consumer preferences and needs. We integrate and normalize disparate user information from many sources. This user data is structured, augmented, and contextualized.