Best User Provisioning and Governance Software for Zendesk

ADManager Plus is an effortless and user-friendly solution for managing and reporting on Windows Active Directory (AD), designed to assist both AD administrators and help desk staff with their daily operations. Featuring a centralized and user-friendly web interface, this software addresses a range of intricate tasks, including the bulk management of user accounts and various AD objects, delegation of role-based access to help desk personnel, and the generation of a comprehensive array of AD reports, many of which are critical for compliance audit purposes. Additionally, this Active Directory tool provides mobile applications that enable AD administrators and technicians to carry out essential user management functions from their smartphones or tablets while on the go. It simplifies the process of creating multiple users and groups in Office 365, managing licenses, establishing Exchange mailboxes, migrating existing mailboxes, setting storage limits, and adding proxy addresses, thereby enhancing overall efficiency. With its robust features, ADManager Plus stands out as a vital asset for organizations aiming to streamline their AD management processes.

Eliminate the hassle of managing various tools for identity, access, device, and inventory oversight. With Rippling IT, everything is consolidated into a single, cohesive platform—thoroughly integrated and fueled by comprehensive employee information. Streamline tedious manual processes such as setting up devices, granting access, and managing offboarding with just a few clicks. Achieve total transparency across users and equipment, proactively address security vulnerabilities before they escalate, all without the necessity of expanding your team. This is the quickest route to a scalable and secure IT environment—free from tool clutter and excess costs.

Auth0 takes a modern approach to Identity and enables organizations to provide secure access to any application, for any user. Auth0 is highly customizable, and simple yet flexible. Safeguarding billions of login transactions each month, Auth0 delivers convenience, privacy, and security so customers can focus on innovation. With Auth0, you can rapidly integrate authentication and authorization for web, mobile, and legacy applications, with new Fine Grained Authorization (FGA) that goes beyond role-based access control.

Josys is an innovative platform for Automated Identity Governance and Administration (IGA) that transforms the landscape of efficient and secure user provisioning. It features automated onboarding processes that provide appropriate access from the very first day and offboarding procedures that instantly remove all permissions when an employee leaves. Josys guarantees that access is meticulously managed without oversight gaps. With ongoing access evaluations, role-specific provisioning, and live audit logs, Josys empowers IT departments to ensure that each user possesses precisely the access they require, with no excess.

One platform, infinite ways for you to connect with your customers and employees. Any app can be made authable. Okta can help you create secure and delightful experiences quickly. Okta's Customer ID products can be combined to create the stack you need. This will provide security, scalability and reliability. Protect and empower your employees, contractors, partners. Okta's workforce identification solutions will protect your employees no matter where they are. You will have the tools you need to automate cloud journeys and support hybrid environments. Okta is trusted by companies around the globe to protect their workforce identities.

BetterCloud is the market leader for SaaS Operations, enabling IT professionals to transform their employee experience, maximize operational efficiency, and centralize data protection. With no-code automation enabling zero touch workflows, thousands of forward-thinking organizations like HelloFresh, Oscar Health and Square now rely on BetterCloud to automate processes and policies across their cloud application portfolio. With 10+ years experience pioneering the SaaS Operations movement, BetterCloud now serves the world’s largest community of SaaSOps experts. As host of Altitude, the industry’s leading SaaSOps event and publisher of The State of SaaSOps Report, the category’s definitive market research, BetterCloud is recognized by customers (G2) and leading analyst firms (Gartner and Forrester) as the market leader in SaaS Operations Management. Headquartered in New York City, with a product and engineering office in Atlanta, GA, as well as innovation hubs & remote talent across the U.S. BetterCloud is backed, among others, by some of the best technology investors including Vista Equity Partners, Warburg Pincus, Bain Capital, and Accel.

miniOrange offers a range of IAM products and solutions to secure both Identity anywhere and everywhere! Here are some of the major solutions from miniOrange: Single Sign-On (SSO): Enable SSO for web, mobile, and legacy apps with this robust solution which supports all IDPs and Authentication protocols. Multi-Factor Authentication (MFA): The only MFA solution in the market offering 15+ MFA methods including Push Notification, OTP verification, Hardware Token, Authenticator Apps, and many more. Customer Identity & Access Management (CIAM): Secure your customer identity and provide a seamless customer experience. CIAM enables you to safeguard customer privacy while providing them convenient access to your digital resources. User Provisioning: Sync all users automatically from your local directory to miniOrange. Effectively manage User Lifecycle for employees & customers. Adaptive Authentication: Tackle high-risk scenarios with ease with a solution that analyzes risk based on contextual factors and applies appropriate security measures. Universal Directory: A secure directory service that safeguards your sensitive information. It also allows you to integrate your existing directory into miniOrange.

Protect essential organizational data and enhance employee efficiency with OneLogin, a reliable identity and access management (IAM) platform tailored for contemporary businesses. This solution is crafted to bolster security within enterprises while streamlining login processes, making it an ideal choice for organizations aiming to implement security measures effortlessly. OneLogin boasts a variety of highly-rated functionalities, including single sign-on (SSO), a centralized directory, user provisioning, adaptive authentication, mobile identity management, compliance reporting, and additional features. By leveraging these tools, companies can ensure both security and ease of access for their users. As organizations continue to navigate the complexities of digital security, OneLogin stands out as a comprehensive solution to meet these evolving needs.

Effective security is essential, but it shouldn't be a cumbersome process; quicker access can lead to increased revenue. Provide an on-demand access system that is both swift and user-friendly, thereby avoiding frustrations for your team. Users can request access to applications, while managers can easily approve or reject these requests directly through Slack, all while maintaining a comprehensive audit trail. Eliminate the tedious process of manually coordinating approvals. Every access granted poses a potential security threat. Indent enables teams to enhance security measures and maintain least privilege by transitioning users to temporary access, ensuring efficiency is not compromised. Streamline the manual workflows required for SOC 2, SOX, ISO, and HITRUST compliance by integrating controls and policies directly into the access request processes. Grant access only when necessary, rather than issuing permanent access, which helps minimize your license overhead. Indent allows for significant cost savings while ensuring a frictionless experience for end users. In the pursuit of success in a rapidly expanding company, it is crucial for your team to embrace bold risks that can yield substantial rewards. This approach not only safeguards your operations but also empowers your workforce to act decisively and effectively.

Zoho Directory, a cloud-based platform for identity and access management, is designed to streamline authentication and authorization. It also simplifies user management. Single Sign-On (SSO), which allows employees to access multiple apps with a single set credentials, enhances security and user convenience. Multi-Factor Authentication is supported by the platform, adding an additional layer of protection from unauthorized access. Device authentication provides secure access to applications and devices. Employees can use the same credentials on all platforms. Zoho Directory offers robust provisioning capabilities, which allow IT administrators to create user profiles for various applications from the platform. This reduces the time spent on repetitive work. Directory stores facilitate integration with existing directories such as Microsoft Active Directory or Azure AD.

All the best Microsoft 365 (formerly Office 365) management tools in one platform. CoreSuite gives you everything you need to automate, delegate, secure, and improve your company's productivity using Microsoft 365 (M365). M365 admin tasks can be distributed across multiple geographies and thousands of employees in enterprises. CoreSuite's single platform design makes it easy for admin tasks to be delegated, alerts to be automated and adoption facilitated. CoreSuite provides a single dashboard that allows users to seamlessly switch between tasks such as calculating chargebacks, preempting data breaches, onboarding new employees, and tracking long-term product adoption.

Authomize persistently identifies all relevant connections between human and machine identities and company assets across every facet of your organization’s environments, including IaaS, PaaS, SaaS, Data, and On-prem, ensuring consistency down to the finest details of company assets across various applications. The platform maintains a constantly refreshed inventory that catalogs your identities, assets, and access policies, effectively preventing unauthorized access through protective measures while also sending alerts for any anomalies and potential risks. Powered by an AI-driven engine, Authomize utilizes its extensive and detailed insight into all organizational environments to design the most effective access policies tailored to each identity-asset relationship. Furthermore, its SmartGroup technology engages in ongoing access modeling, adeptly adjusting itself by integrating new data such as usage patterns, activities, and the decisions made, ultimately creating a precise and optimal permission framework. This dynamic approach not only enhances security but also streamlines access management across the entire organization, thereby fostering a more resilient operational environment.

Zilla empowers security teams with the necessary visibility and automation to maintain the security and compliance of cloud applications effectively. By utilizing Zilla, you can confidently verify that your application security configurations are accurate, permissions are suitable, and that API-based integrations are safeguarded against potential data leaks. As the cloud footprint continues to grow, the complexity of data interactions also increases. Therefore, implementing automated access reviews becomes essential to ensure that both users and API integrations are granted appropriate access. The reliance on cumbersome spreadsheets or intricate identity governance solutions requiring costly professional service engagements is becoming outdated. With automated collectors, it’s effortless to gather permission data from all your cloud services and on-premises systems as needed, streamlining the compliance process. This approach not only enhances security but also saves valuable time and resources for security teams.

AccessOwl serves as a comprehensive tool for Access Governance and SaaS management, streamlining the process of managing employee access to various SaaS applications throughout their tenure, from onboarding to offboarding. Acting as the primary platform for overseeing SaaS access, it removes the confusion about who is responsible for specific tools and what approvals are necessary, while meticulously logging every application, user access, and the permissions utilized within the organization. By automating the processes of user account creation, access requests, approvals, and audits, along with detecting Shadow IT, AccessOwl enables teams to move away from spreadsheets and establish a reliable source of truth, significantly minimizing the chances of overlooking offboarding tasks. Furthermore, its integration with Slack allows employees to conveniently request access in the environment they already use, and HRIS integrations automate the onboarding and offboarding processes while keeping employee information such as job title, department, and manager up to date. Notably, AccessOwl has the capability to provision and revoke user access across a multitude of SaaS applications without the necessity for SCIM or SAML, ensuring flexibility and ease of use for organizations. This allows for a more efficient management of software access, ultimately enhancing security and compliance efforts.

Entitle integrates a security-centric strategy for provisioning and governance while also prioritizing business facilitation across all departments, including R&D, sales, HR, and finance. Accelerate the provisioning process to enable security policies that adapt automatically to the evolving infrastructure and the varying needs of employees. Assign permissions to designated resources such as Google Drive directories, database tables, Git repositories, and more to maintain control. Protect sensitive resources and roles by allowing access only when necessary and revoking it when it is no longer needed. Empower colleagues, managers, and resource owners to authorize access requests, ensuring that the permissions granted are reliable. With automated access requests and a zero-touch provisioning approach, DevOps, IT, and other teams can significantly enhance efficiency and resource management. Users have the convenience of requesting access through platforms like Slack, Teams, Jira, or email, facilitating a smooth approval experience. Additionally, quickly grant bulk permissions to streamline the onboarding and offboarding processes, effectively adapting to the dynamics of the organization. This comprehensive approach not only safeguards data but also fosters a collaborative environment where teams can thrive.

Fastpath's cloud based access orchestration allows organizations to manage, automate, and streamline identity, access governance and data and configuration updates - efficiently and effectively. Our intuitive cloud platform integrates GRC and identity governance into a sophisticated, yet easy-to use solution. Automate, control and monitor access to applications, data records and individual data records, all without effort. Fastpath's platform has been designed by auditors, who understand the complexity involved in securing access to business applications. We created a solution to reduce the time, costs and complexity of audit processes and reporting in order to prove compliance.