Compare the Top Union Management Software using the curated list below to find the Best Union Management Software for your needs.

  • 1
    eMembership for Labor Unions Reviews
    Top Pick
    See Software
    Learn More
    Built exclusively for labor unions, eMembership is the most powerful and flexible membership and dues system available. You can easily manage all members, employer, and contract information in an easy-to-use web-based application. You can also handle all activities related to member dues processing as well as employer payment with a few clicks of a button. It is also a straightforward, intuitive process to manage grievances, handle union organizing efforts, and manage placement of members. eMembership Modules include: - Member Management - Employers and Contracts - Member Dues Processing - Employer Payments - Grievances - Organizing - Mobile Access for Members and Job Stewards - Dispatch - Member Self Service Portal - Communication (email or text) - Dashboard
  • 2
    VUE Labor Management Reviews
    See Software
    Learn More
    Velarium has been collaborating with unions since the mid-1990s and established its platform over 24 years ago with a mission to enhance labor union workforce management through technology. Our aim was to develop an all-in-one system that simplifies membership management, dues collection, dispatching, grievances, apprenticeship tracking, retiree administration, and other essential union functions—all within a user-friendly and accessible software solution. With technology now a fundamental part of union operations, VUE Labor Management offers a centralized digital system that provides real-time access to membership details and critical data from anywhere, on any device, with secure, military-grade encryption. We would love to showcase our cloud-based VUE Labor Management software, demonstrating why it serves over a million labor union members today.
  • 3
    Union.Dev Reviews
    See Software
    Learn More
    Introducing the sole contemporary, cloud-based platform for unions. Our comprehensive suite comprises two fully customizable systems dedicated to union management and benefits administration, seamlessly integrated with a cutting-edge website and secure member portal. We've revolutionized the landscape by crafting a unified system for expanding unions, liberating you from the burden of paperwork, tedious back-and-forth, and the complexities of running multiple systems, putting an end to administrative pains. Experience a smooth transition as we seamlessly implement your union's processes, rules, and bargaining agreements, enabling you to concentrate on what truly matters – the member. Our platform boasts a modern user interface, eradicating uncertainty. Unlike one-size-fits-all solutions, we tailor the system to align precisely with your workflows and processes. Whether you're processing dues, entering remittances, managing grievances, facilitating communications (via email and text), dispatching jobs, or updating member files, our Union Management platform has you covered. For those seeking cutting-edge union Benefits Administration, explore our Pension Reporting System.
  • 4
    Union Impact Reviews

    Union Impact

    Union Impact

    See Software
    Learn More
    Cloud-based CRM software system for managing unions Members Job Dispatches Employers Projects Grievances Dues Payments Certificates for members Classes and event attendance Market Recovery Funds & Budgets And More. Fully customizable and tailored to your requirements. Get a demo for free and upgrade your union.
  • 5
    Membership Tracking Program (MTP) Reviews
    Top Pick
    MTP streamlines labor union membership tracking into one program. This includes remote/web-based access for staff and members from anywhere, anytime, on any device. An MTP App, online dues payments; financial track and outreach; an MTP App, class and class registration, class schedules, classes, grades, certifications and skills. QR codes on MTP App member cards; merchandising; grievance management; contractor tracking; performance data imports and detailed analytics. All your data is tracked and managed in one place. Let's build our membership together!
  • 6
    WildApricot Reviews

    WildApricot

    Personify

    $40.00/month
    WildApricot is a membership management software that can be used to manage all types of membership-based organizations. WildApricot has been used by over 30,000 organizations. It provides all the tools you need to run a successful business. WildApricot makes it easy to manage your contacts, create newsletters, send out emails, and use their website builder. You can also process payments and register attendees for events. You can customize every aspect of your membership management software with a simple interface. WildApricot's support team and community are available to assist you with any questions or concerns.
  • 7
    Un1on Reviews

    Un1on

    Union Digital

    $0.75/member/month
    By Our Union for your Union. Un1on Member Engagement Software allows you to connect with your union members in a consistent, easy way. Here are some of the things you can do to organize and support union resources: Create Reports - create, edit and share reports on member lists, job sites, communication engagement, key dates, case stages, and so much more. Collective Agreements - easily search your Collective Agreements with a full-text search. Your agreements are automatically turned from pdf to searchable text via OCR. Upload past Collective Agreements to search for keywords on-the-fly and view historical data during bargaining sessions. Map Areas - Built-In map templates of electoral districts to see your members and worksites by ridings and wards. Easily send out comms to members in a particular area (a valuable tool during elections). Committees - Set up Committees and assign members to them. Easily organize all files, notes, documentation and decisions in a central place. Upload meeting minutes for each committee.
  • 8
    Union365 Reviews

    Union365

    Union365

    $50 per month
    Union365 is a platform that centralizes member data into a secure database that can be easily navigated. It improves union operations by providing transparent job evaluations, effective grievance tracking and maintaining alignment between leaders and members. The communication app of the system ensures that all members are kept informed, facilitating political actions and strike orchestration. Automating dues collection, and streamlining the management of strike pay, keeps financial transactions simple and members supported. Union365 is designed with inclusivity in the forefront. It offers multi-language support, a self-service platform, and empowers members to engage with union services through a mobile app and website on their terms. Union365 is a powerful tool that empowers unions and their membership, fosters a sense community, and enhances member satisfaction in a modern and effective framework.
  • 9
    SAI Sentinel Reviews

    SAI Sentinel

    SAI Sentinel

    $0.55 CAD/month/member
    Union management made simple. Sentinel is a union management program that meets the specific needs of unions. Our customer service team is always available to help you. Reduce your energy consumption, reduce errors and gradually eliminate paper use. Our software simplifies the management and day-to-day interactions of both members and managers. Sentinel is a software that makes union management easier. Our web-based tool doesn't require server installation.
  • 10
    Mobilize Reviews

    Mobilize

    Mobilize

    $100 per month
    Your supporters' full potential can be realized Mobilize is a tool that helps mission-driven organizations organize events and recruit volunteers. Since 2018, we've supported 14,000,000+ actions. Since 2018, we've powered 14,000,000+ actions. Learn how Mobilize works. Nonprofits Get more volunteers to help you achieve your mission. Volunteers, Campaigns, and Committees can help you organize faster. Create a winning campaign. Sign up to volunteer Unions Get your members to take action. Advocacy groups. Create a movement. Change is possible. Mobilize. Empower. Connect. Mobilize organizer. Mobilizing is made easier by our tools. We make mobilizing easier by making it easy for organizers to automate routine tasks and integrate supporting data where they are needed.
  • 11
    WeRise Reviews

    WeRise

    Bursting Silver

    $149/user/mo.
    WeRise is a modern software solution that enables unions to efficiently administer all aspects of their memberships and provides a platform for organizers to rally union members. WeRise is built from the ground up on the Microsoft Power Platform. Key Features Membership Management - Ease of gathering and maintaining membership information Employer Management - Peace of mind of consistent administration and CBA compliance by capturing key employer data and mapping the relationships between employers and members Billing - Ensure accurate and timely dues billing, tracking and discrepancy identification Checkoff Processing - Administer exception-based comparisons to employer deductions and process member dues payments accurately with an audit trail Information Update - Update a variety of member information types en masse or through an accept/reject decision making interface Engagement - Segment, map relationships and engage with members via email and SMS communication, plus many more tools for organizers Experience the ease of a single membership database with WeRise.
  • 12
    iMIS Reviews

    iMIS

    Advanced Solutions International

    $200 per user per month
    iMIS was designed for your work. It is the only global Engagement Management System (EMS) that can meet the unique management requirements of clubs, unions, clubs and other non-profits. All the features you need for managing your organization are included, along with a powerful API that allows you to integrate hundreds of different systems, create reports and dashboards, and optionally a Web CMS. Powered by Microsoft Azure (the world's top cloud computing platform), iMIS offers automatic upgrades, high-performance and data security. Discover how iMIS can be configured to your liking, whether you are looking for a complete solution that meets your core needs or one that scales with your business.
  • 13
    UnionWare Reviews
    UnionWare is an all-encompassing solution designed to help you manage membership, address grievances, conduct organizing campaigns, coordinate events, process dues, and much more. With its robust search and reporting features, you'll be equipped to locate vital information and enhance your productivity like never before. Our experience of over 25 years dedicated solely to serving unions means you gain access to invaluable insights and best practices. By becoming part of our network, you align yourself with a community committed to advocating for workers' rights, recognizing that collective strength is essential. In the current environment, it is crucial for your union to develop an integrated strategy that fosters connections with workers, optimizes operations, and ensures effective member recruitment and retention. UnionWare aggregates data from your entire network, providing actionable insights that support your strategic initiatives and empower your decision-making. Thus, with UnionWare, you're not just adopting a tool; you're investing in a partnership that prioritizes the future of labor advocacy.
  • 14
    Union Manager Reviews

    Union Manager

    Integrated Software Applications

    The Union Manager Local© module, which serves as our primary offering, facilitates comprehensive management of members, employers, dues, dispatch, grievances, and market recovery. This system simplifies tasks such as printing dues receipts, generating per capita reports, sending overdue notices, and managing job referrals, in addition to producing member labels and letters. Furthermore, it provides the capability to fully integrate with the EPR feature, as well as the JATC and Trust Fund modules, enhancing overall efficiency and functionality for users. Its versatility makes it an essential tool for effective union management.
  • 15
    MemberTrack Reviews
    The MemberTrack System was created by CompuDat Systems, Inc. (CSI), a company renowned for its exclusive collaboration with Taft-Hartley benefit funds and union administrators. With over three decades of expertise in developing tailored software solutions for various organizations, CSI focuses particularly on applications for Labor Union Fund and Union Office Administration. Our approach involves working closely with organizations to craft custom applications that enhance productivity, optimize operations, and significantly reduce manpower and labor expenses. With a deep understanding of the intricacies involved in your organization, CSI is well-equipped to deliver exceptional service and support for your systems. We invite you to discover the potential benefits we can bring to your operations, including Vacation, Savings, Supplemental, Unemployment, Disability, and Scholarship Processing, alongside fully-integrated Accounting and General Ledger Modules. Our commitment to providing comprehensive solutions ensures that your organization can thrive in a competitive landscape.
  • 16
    KMR Labor Union System Reviews
    KMR's flexible software solution assists unions in addressing the dynamic requirements of their operations, ranging from membership tracking and dues management to apprenticeship training, handling grievances, and dispatching. The system also offers real-time management and processing of dispatching for both permanent and short-call jobs, which enhances the precision of out-of-work and staffing strategies. This comprehensive approach ensures that unions can adapt quickly to new challenges while maintaining effective administrative oversight.
  • 17
    Union Fusion Reviews
    Union Fusion oversees various local dues, manages apprenticeship information for JATCs, handles remittances, benefits administration, and a host of additional services. The platform facilitates dues collection, offers a member portal, supports scheduled payments, manages dues checkoff, and organizes events while maintaining a robust contact management system. In terms of apprenticeship oversight, it handles everything from upgrades and on-the-job training (OJT) to certifications, class administration, grading, and tracking attendance. Furthermore, it manages remittances, benefits disbursements, pensions, health benefits, disability payments, annuities, and 401k accounts seamlessly. Our integrated payment solution allows users to process dues in a single action, ensuring a swift and efficient experience. Members can conveniently pay their dues online or arrange for monthly payments, enhancing accessibility and flexibility. Additionally, we provide integrated communication tools that utilize Amazon Simple Email and Twilio for text messaging and automated calls, ensuring that all stakeholders stay informed and connected.
  • 18
    Broadstripes Reviews

    Broadstripes

    Broadstripes

    $5,000 per year
    Broadstripes stands at the forefront as the premier software platform dedicated to labor organization. Our suite of tools enables unions to efficiently monitor and engage with both current and prospective members through a variety of communication methods, including online forms, text messages, emails, and phone banking. We collaborate with unions at all levels—international, regional, and local—alongside community organizers who are aligned with labor initiatives. Everything you need is conveniently consolidated in one platform. Organize a phone bank in the afternoon, share links via text or email for digital card signing, and disseminate information effortlessly. You will receive real-time updates from Broadstripes. Send SMS messages, complete with images, to groups of workers, and their replies can evolve into personalized discussions directly on your phone. Broadstripes leverages familiar tools like texting and emailing to foster insights and cultivate genuine connections one relationship at a time. Equip your organizers with seamless SMS and email messaging solutions at a competitive price, ensuring they have the necessary resources to thrive. With Broadstripes, labor organizing becomes more accessible and effective than ever before.
  • 19
    UnionTrack Reviews

    UnionTrack

    UnionTrack

    $400 per month
    For too long, anti-labor entities have utilized their influence to suppress the voices of the workforce. Now is the moment for us to come together and ensure our message resonates! Our strength is amplified when we harness our collective voice to fortify unions—through active engagement, connection, and solidarity in communication. The challenges facing workers who wish to unionize are significant, yet union leaders and members can utilize the capabilities of UnionTrack ENGAGE to efficiently organize information and enhance communication. Our adversaries are attempting to stifle our movement, aiming to extinguish the life of labor by pushing for restrictions like the elimination of payroll dues deductions, which would impede unions in their mission to advocate for their members. Currently, 27 states have implemented some variant of "Right to Work" legislation. With the support of a new pro-union administration, the forthcoming Pro Act bill, if enacted, could potentially abolish these restrictive laws, providing a vital resurgence to union efforts and empowering workers across the nation. It's crucial that we remain vigilant and proactive in this fight for our rights.
  • 20
    UnionSoft Reviews
    UnionSoft, LLC focuses on providing tailored software solutions for Labor Unions, Healthcare, and Human Resources/Labor Relations experts. The primary objective of UnionSoft's Software as a Service (SaaS) offering is to ensure user-friendliness for clients of all technical backgrounds. Since 1998, we have been creating bespoke cloud-based solutions, and we are capable of developing a system specifically for your organization, offering secure online hosting or implementation on your own secure servers. Take a look at our comprehensive range of services, and you'll see why top companies such as Southwest Airlines Co and Campbell Soup choose UnionSoft for their software needs. Our commitment to innovation and customer satisfaction sets us apart in the industry.
  • 21
    MemberWare Reviews
    MemberWare is an all-encompassing membership software designed specifically for unions and associations, developed directly from the feedback of these organizations. This means that the software prioritizes simplicity, intuitiveness, and ease of learning for its users. The data collected and stored is meticulously selected to meet the unique needs of unions and associations, ensuring relevance and utility. Additionally, the reporting features are tailored to provide insights that matter most to these groups, including specialized functions like Dues Checkoff. This flexibility allows for the accommodation of custom data managed directly by unions and associations. Moreover, it serves as a vital tool for facilitating communication between unions and their members, organizing various member activities, and providing essential education and information on significant events and issues. Ultimately, MemberWare by LabourWare goes above and beyond to support the operational needs of unions and associations, making it an indispensable resource for these organizations.
  • 22
    i:Que Reviews

    i:Que

    Integrated Labor Solutions

    i:Que provides a comprehensive solution for managing association and union memberships, handling benefits, tracking cases, processing payroll transactions, and facilitating communication through a secure and adaptable cloud-based software system. With our user-friendly, integrated platform, you can simplify your operations, minimize paperwork, and ultimately save both time and financial resources, enhancing overall efficiency for your organization. Furthermore, this innovative system is designed to grow alongside your needs, ensuring that you remain equipped to tackle future challenges effectively.
  • 23
    TrackIt! Reviews

    TrackIt!

    ACC Computer Services

    TrackIt! serves as a comprehensive Membership Tracking and Job Referral System tailored specifically for Union Organizations. This robust software solution empowers unions by enabling effective management and reporting of all member and contractor-related activities. Key functionalities encompass managing referrals, dispatches, maintaining out-of-work lists, tracking dues and assessment delinquencies, and handling training certificates. An exciting addition is our new Accounting Link, which flawlessly integrates with existing accounting systems, allowing for seamless transfer of all dues, fees, and assessment income with just a single click! TrackIt! also maintains a thorough history of dues and assessments, referrals, work experiences, and tracks important elements like certificate renewals, meeting attendance, and eligibility for service pins. One of the standout attributes of TrackIt! is its exceptional reporting capabilities, enabling users to quickly and efficiently generate a variety of reports, including delinquency letters, work hours, income statements, certificates, remittances, as well as phone and address lists, alongside labels. Overall, TrackIt! significantly enhances operational efficiency for unions by streamlining administrative processes and providing invaluable insights through its extensive reporting functions.

Union Management Software Overview

Union management software (also known as union organization software) is a category of technology that provides tools to facilitate and streamline the work of labor unions. These systems can vary in the type of features they offer, but they all provide the same basic function – to help organize, manage and track activities related to union business.

Union management software typically includes features to manage membership records, collective bargaining agreements, dues collection, and other union financials. Many systems come with specialized modules for handling grievances and disputes, tracking budgets and expenses, scheduling meetings or events, facilitating communications between members and leadership, managing contracts or job postings and more. This kind of integrated system offers an efficient way for unions to handle multiple tasks from one centralized point of control.

In addition to providing core functionality such as recordkeeping or budgeting tools, some systems integrate with existing external technologies like payroll services or employee self-service portals. This allows unions to gain quick access to important personnel data while ensuring accuracy through real-time updates across both systems. Some union management software also contains highly sophisticated analytics capabilities which can be used for forecasting future membership trends or predicting financial needs based on current performance metrics.

The benefits of using union management software extend beyond just convenience and efficiency; these solutions can provide greater insight into member needs and preferences through surveys or polls which generate results faster than non-digital alternatives. Additionally, many modern platforms include mobile apps so that members can stay up-to-date on union news even when they’re on the go.

Union management software should be evaluated carefully by organizations seeking out a solution; many platforms have different levels of capability based on their pricing structure which could affect the number or type of features offered by each service provider. Furthermore, it is important to consider how compatible the system will be with existing processes since seamless integration is key when implementing any new technology into an organization’s operations.

Why Use Union Management Software?

  1. Improved Employee Engagement - Union management software enables union representatives to easily engage with employees by offering a streamlined and secure platform for communication, document sharing, and the ability to quickly respond to employee inquiries or concerns.
  2. Automated Scheduling - Union management software makes it easy for union reps to create consistent meeting times, track attendance at meetings, and ensure that important deadlines are being met. This helps streamline communication between representatives and members as well as keep track of important compliance details in an efficient manner.
  3. Increased Transparency – By leveraging union management software, unions can increase transparency and visibility into their operations which leads to greater trust from employees. The software also provides real-time updates on collective bargaining negotiations so that members are always aware of progress in the process.
  4. Streamlined Financial Management –Using this type of software simplifies financial processes like dues tracking and expense reimbursements while providing a secure way to store documents related financial transactions within one central location accessible by all relevant individuals who need access.
  5. Enhanced Compliance – Union management software makes it easy for unions stay up-to-date on labor laws across multiple jurisdictions as well as comply with any other necessary regulations such as filing tax returns or reporting paystubs accurately each quarter along with other necessary paper filing needs for in-person meetings or ballots cast online etc. Overall, using this type of software can help unions maintain their reputation among members over time by remaining compliant throughout different stages of their operations.

The Importance of Union Management Software

Union management software is an important tool in modern union operations. Its use can help ensure that a union maintains its legal obligations to members and provides them with excellent service.

One of the most important reasons to use union management software is that it enables a union to properly manage its membership rolls, ensuring accurate records and proper data security. It also allows unions to easily track relevance of their members, such as when they last renewed their membership or logged into the organization’s website. This means that unions can quickly communicate with those who are at risk of lapsing in membership and remind them of the importance of staying part of the organization.

In addition, union-management software helps organize vital information about all aspects of a union’s activities, including finances, payroll processing, events, contracts negotiations and more. All financial data can be securely stored on the same platform and updated regularly for compliance purposes. As well as helping avoid legal issues related to mishandling funds or other affairs, having this information centralized also makes it easier for leaders to stay apprised of the state of their organizations from one single dashboard.

Modern unions rely heavily on communication tools like email newsletters or digital resources such as websites and social media feeds. Union management software streamlines these tactics by automatically sending out fresh content on a regular basis and tracking how much engagement each piece receives – meaning effective campaigns can reach the right audience in no time at all. Plus, mailings such as ballots for elections or general announcements will always go out accurately due to advanced automation capabilities within most platforms today.

All in all, union-management software is integral for successful modern-day labor organizations; it ensures legal protections are upheld while providing essential services like record keeping and communications outreach with minimal effort required by staff individuals running day-to-day operations.

Features Provided by Union Management Software

  1. Employee Database Management: Union management software allows administrators to create and store detailed employee records, including contact information, job titles, time off requests, and shift schedules. With the software’s integrated features, unions can easily track union membership rosters, seniority lists, and more.
  2. Document Library & Tracking: The software provides a secure repository for important documents related to contracts and collective bargaining agreements (CBAs). It also enables administrators to keep track of when each document is due for review or renewal and when it needs to be updated or replaced with new versions.
  3. Grievance Inquiry & Resolution Tools: Unions have specific procedures in place for dealing with employee grievances such as disputes over wages or benefits. Union management software allows for an organized tracking system that simplifies the process by allowing administrators to maintain records on grievances filed by employees as well as any actions taken in response.
  4. Reporting & Analytics: The data stored within union management systems can be used to generate powerful reports that display key workforce information at a glance which can be shared with leadership teams to guide decisions around workplace policies or performance evaluations of the current labor force.
  5. Automation Features: By streamlining processes such as payroll execution, contract renewals and membership notifications through automated features such as email alerts and scheduling reminders; union managers no longer need to manually manage these tasks thus freeing up valuable resources spent on administrative activities like paperwork filing or manual shifting of calendar events unrelated to core duties of their role in the organization itself.

What Types of Users Can Benefit From Union Management Software?

  • Management: Union management software can help management keep track of union activities and make sure that the organization is adhering to its bylaws.
  • Union Officials: The software can provide union officials with an easy way to securely store records and monitor rank-and-file members’ participation in collective bargaining activities.
  • Employees: By utilizing the software, employees can better understand their rights and responsibilities under a collective bargaining agreement and gain access to information related to their work environment.
  • Contractors: This system gives contractors visibility into the terms of labor agreements and helps them comply with applicable regulations when working on projects for unions.
  • Unions Representatives: This software helps union representatives easily access membership data so they can better represent workers during grievances or negotiations.
  • Negotiators: Negotiators are able to leverage data from the software before entering any negotiations, helping them craft more effective labor contracts with employers.

How Much Does Union Management Software Cost?

The cost of union-management software will depend on a number of factors, including the size and complexity of your organization, the features you require, how many users will be accessing it, and whether you opt for an on-premises or cloud-based solution. Generally speaking, the cost can range from a few hundred dollars to thousands depending on these factors. For example, an entry level union management system could start at around $500 per month, but if you need all the bells and whistles such as custom integrations with other systems, live webinars for staff training sessions, robust user access controls and automation tools might be in the thousands. Additionally some software companies may offer extended payment terms where you pay upfront for several months or even a full year which may result in savings over time as well. Ultimately though it's important to remember that even if a union-management system costs more initially than what you're used to spending per month it could still end up being cheaper in the long run due to increased efficiency resulting from automating processes or streamlining workflows.

Risk Associated With Union Management Software

  • Data Security Risk: Data stored in union management software is vulnerable to security breaches such as hacking and malware, which could lead to the loss of confidential information or financial data.
  • Identity Theft Risk: Personal information stored in the software is vulnerable to identity theft, which can lead to a variety of problems for members whose personal information has been compromised.
  • Costly Infrastructure Requirements: The installation and maintenance of union management software may require considerable expenditure for hardware, licensing fees, and training costs.
  • Integration Issues: If there are difficulties with integrating union management software with existing systems, this can lead to disruption in operations and loss of productivity.
  • Compatibility Issues: Competing technologies used by unions may be incompatible with one another, making the deployment of union management software difficult.
  • Data Breach Risk: There is always a risk that unauthorized personnel will gain access to sensitive data within union management software.

What Software Does Union Management Software Integrate With?

Union management software can integrate with a variety of different types of software, depending on the specific needs of the union. For example, it can be integrated with accounting software to streamline the management of financials for members and dues payments. It can also be linked to payroll systems allowing for the seamless transfer of payroll information such as salaries, overtime and bonuses. Additionally, human resources software can link up to union management tools in order to help manage employee data, track benefit selection and enrollment changes and review requests for dispute resolution. Finally, most union management systems are designed to integrate with communication features like chat bots and web forums that enable members to discuss issues they may have quickly and easily.

Questions To Ask Related To Union Management Software

  1. What features and capabilities does the union management software offer?
  2. Is it user-friendly, and customizable to suit the unique needs of our union?
  3. Does it keep track of member data, dues payments, communications and meetings?
  4. What types of reports can be produced with the software?
  5. Is there an online component for members to manage their own accounts or engage in other union activities?
  6. Can members access their information remotely from any device?
  7. Does the software integrate with existing systems or applications that our union may already use for accounting or other tasks?
  8. Are there any additional fees for support services or compatibility issues after purchase of the product?
  9. Which payment methods are accepted by this specific vendor (card, check, bank transfer etc.) ?
  10. How often is data backed up on a secure server and what are your disaster recovery policies in case of unexpected system shutdowns or power outages?