Best Unified Communications Software of 2024

RingRx supports independent medical practices, hospitals, and therapists with high-quality, cost-effective, and HIPAA-compliant communication services. Our clients rely on our seamless communication systems to inform patients at every stage of their healthcare journeys. The RingRx Platform is a full-featured, cloud-based VoIP communication system designed for modern healthcare environments. It offers a versatile set of customizable tools, including a phone app for flexible and reliable call routing, voicemails accessible from anywhere, a HIPAA-compliant desktop app, and enterprise-quality desk phones. RingRx is a healthcare-focused communication system, unlike competitors that have patched together features or do not understand the unique requirements of healthcare providers. Our easy integration and customization features make it simple to connect with patients in and out of the office. Getting started with RingRx is quick and easy, with practices able to be up and running in less than a day. Our straightforward pricing structure allows for easy selection of the right features without any upsell or billing surprises.

One call can connect your entire business. Fusion Connect is your Managed Services Provider, providing business internet solutions for your SDWAN, business VoIP (UCaaS), internet accessibility, secure networking, and other requirements. Fusion Connect's Business VoIP includes Internet-based faxing and softphones. Compatible with Windows and Mac as well as other devices.

Exelysis allows intelligent routing of calls through group-based routing. This ensures optimal agent resource utilization. Exelysis Contact Center allows each call to be multi-tagged based upon its characteristics, which allows for fine-grained handling. Agent groups act as the bonding agent between call handlers and agents. Groups can be abstracted to represent skills, departments, campaigns and allow for great flexibility in modeling call routing scenarios. You can combine groups into sets to create more complex scenarios. Based on the call's characteristics, queueing is dynamically performed. Priorities allow for fine tuning of the order of call handling, and advanced features such as priority levels allow agents to assign important calls concurrently with their simplified workload.

Unrivalled UCaaS solution that empowers Service Provider success. A white-label solution that is completely customizable will help you differentiate your brand and offer in the market. KAZOO, 2600Hz's turnkey UC platform offers the flexibility you need for a superior communication experience. Your customers will be able to communicate with you in a way that is easy and effective. With over 300 APIs, you can customize a solution for your customers to make their business more efficient. To build and maintain brand recognition in the marketplace, white label your solution. You can get started faster and remain cost-competitive with low upfront costs. Your customers will always be online with reliability and geo-redundancy. Your customers can access their business from anywhere and anytime via mobile devices. KAZOO is a multi-tenant platform that allows you to open sales channels. You can either bring in resellers or go direct. Or you can have an agent model.

Video Gateways allow for advanced Real-time Communication on existing Contact Centers. Multi-channel coverage for Web Browsers and Mobile Devices.

Whelp is an AI-based cloud service that provides faster and more personalized customer support. BPOs, call centers, outbound and inbound sales teams for airlines, healthcare, education and banking. All channels can be reached from one screen. Provide personalized support. Establish lasting customer relationships. Our chatbot can automate the capture of customer information when you aren't online. Use live chat to connect with valuable leads via your website. Engage in meaningful conversations in real-time with customers to increase loyalty. You can pick up where the customer left off, no need to repeat or recap. Your customers can access outstanding service wherever they are: voice, chat, SMS, email, and WhatsApp all from one screen. No plug-ins or add-ons are required. Your customers will be helped quickly by personalized and prompt support

iConnectZX™, an award-winning Unified Communication platform, streamlines how your company interacts with clients and customers both internally and externally. You can optimize your team's efficiency with a single solution that combines phone, message, video and messaging. This will increase revenue, speed time to market, and improve customer satisfaction.

Virtual office that allows you to interact with and collaborate with your team from anywhere. We aim to empower businesses by providing a virtual office that is optimal for their needs. Remote work is no longer a source of isolation and disconnection. Access all aspects of office operation from any location. Cubo connects your team no matter where they are located. Don't be left in the dark. Cubo gives you instant access to the real-time status your team members are in. You can see their availability, group meetings, group conversations, and breaks in the social lounge. You can also check out their current work schedule. No more back-and forth emails and text messages. Double-click on the portrait of your teammate and it will pop up on his/her screen. This is a much more humane and efficient way of having a conversation. We've all been there. Our Meeting hub is an all-in one communication tool that eliminates all the madness of meeting planning.

ClarityTel is the right choice if you are looking for cost-effective and easy-to-use phone systems for your business. ClarityTel is a trusted provider of cloud-based phone systems that allow organizations to meet their communication needs at a fraction the cost of traditional landlines. ClarityTel offers the next generation in VoIP phones.

Circuit is all you need to communicate with your teams in one app. It supports voice, video, screen sharing, chat, and file-sharing. It makes collaboration easy. Circuit is one app. One app that allows you to connect with your teams in a virtual meeting room. Online communities can be created to encourage cooperation, interaction, opinion, and idea sharing. Chat, video, and voice are all possible. Circuit's simplicity allows you to collaborate as naturally apart as together. Circuit makes it easy to find all content. You can search and filter by search terms or people to find what you are looking for in seconds. You can access files instantly and share information over time to stay organized. Everything remains in context. All your relevant content should be kept together. You can access the same experience on any device. Access your conversations, communities and documents from Chrome, Internet Explorer, Firefox web browser, iPhone or iPad, Android.

Panterra Streams, an all-in one, feature-rich, cloud communications, collaborations, and file sharing suite, increases performance across your organization. Unified communications, team messaging and file sync & sharing, as well as business analytics, are all possible with Panterra Streams, the only customizable, HIPAA/HITECH secured communications cloud solution. All-in-one communication solution that includes text, video/audio, phone, and video conference. It also offers team rooms, group/email digital faxes, web meetings, deskshare, and HIPAA/HITECH secured cloud solutions. Unlimited team rooms with HIPAA security, built-in communications and collaboration with customers, employees, and partners. Enhanced "anti-video bombing” security is provided with feature rich audio/video and screenshare conference conferencing. All-in-one, unlimited, HIPAA/HITECH secure file sync & sharing is available. You can locate agents anywhere in the world and present a single view to your customers.

MaxContact is compatible with sites with 6 to 1000+ users. MaxContact has clients in all sectors, including BPO's and financial services providers. MaxContact is a trusted supplier to many of these market leaders.

UniVoIP's innovative software and solutions drive productivity, efficiency, and performance while embracing and surpassing today's most challenging business communication trends. OfficeConnect™ is the principal product. It delivers 500+ PBX, Omnichannel Contact Center, and Unified Communication features via private or public networking options in a multiinstance infrastructure. UniVoIP also offers UniBridge which is a powerful, high-definition audio, video, and web conferencing solution, screen sharing sharing and meeting logs. It offers summaries, timestamps and summaries and no software download.

Hibox is an online collaboration platform that supports business teams. It offers a private, secure communication platform. Secure, internal instant chat features allow for streams to be created for specific projects and teams, or you can use the public room to share information with the entire company. Hibox provides advanced task management tools, which can be assigned to the right team members along with deadlines or to-do lists. Included is videoconferencing and task creation.

Unified Communications, OTT, and telecom providers can configure, launch, and monetize any type communication service in IP networks. This includes Unified Communications, Hosted IP PBX / IP Centrex and SIP Trunking. DID Management, DID Management, OTT Voice and calling cards. VoLTE/VoWiFI are some of the key functional modules. Key functional modules: Class 4 & 5 SIP softswitch, for residential and enterprise telephony service; convergent online billing, service provisioning and charging (optional).

Zero unites all of your enterprise voice, video, and messaging into one mobile-ready cloud platform that is designed for today's workforce. Zero's all-inclusive platform allows you to integrate all your business communications. Multi-level auto attendant, ring group, business hours, voicemail, and many other features. Instant provisioning and activation for phone numbers in more than 50 countries. Our VoIP apps are free and will eliminate the cost of internal and mobile calls within your company.

SureTel believes that business telephone clients should be treated with respect. Our business VoIP phone specialists are always available to discuss your specific situation or show you how our platform works. We are sure you will be impressed once you see it. Call our business VoIP team at 833-SURETEL(787-3835) or speak with our online representative using the chat feature on this website. Our customers are not ripped off. All of our services include every feature that we offer. Don't be concerned about upfront costs. We are here to help. Rent phones from us, and we will take care of everything! Don't be concerned about upfront costs. We are here to help. Rent phones from us, and we will take care of everything! Don't be concerned about upfront costs. We are here to help you, rent phones from our company and we will take care of everything! Any custom feature can be supported by our platform. You can check out our Idea Portal to see the latest developments.

Since 2005, ingover Group has been a European SaaS publisher and telephone operator. It is a true expert in business telecoms and has been offering Ringover since early 2018, a voice-video-chat-sms and call centre communication solution, 100% Cloud, to 10,000 users. Ringover integrates with business apps and provides real-time statistics. This makes it easy to manage business communications in just few clicks. Our keys: End-to-end technological expertise, an easy-to-use interface, and support at every stage. Ringover makes it possible to communicate with your business from anywhere in the world using smartphones or PCs. All you need is an internet connection.

Nextiva offers Nextiva, a cloud-based unified communication service that is feature-rich. Nextiva empowers modern businesses by giving them more ways to communicate. Nextiva allows teams to enjoy seamless mobility, clear communication and a scalable service.

The Ultimate Inbox for Small Business Owners. All your business phone numbers and business email are in one place. Grasshopper Connect is a single place to manage business calls, voicemails and texts. It's free from the clutter and spam of personal communications. You can bring your conversations together and reach your customers in the preferred channel. You can see all past conversations with business contacts, regardless of whether they were via email, text message, or phone call. This will allow you to see the whole picture and be more prepared for your next conversation.

Imagine your customers being able to communicate with you in a seamless way. All communication channels, including SMS, chat, messaging, social media, and SMS, are now integrated in one interface that aims to simplify communication. We have a lot more in store for you. Register now to be the first to receive Flex. Flex by Vonix allows you to chat, call, text, message, and socialize with your business profile using one mobile app. All your business phone features will be available to you from your mobile phone, just as if it were in the office. You can text or message customers and also transfer entire conversations using the internal collaboration features. Keep everyone updated by syncing conversations to customer records. Access business calling features like interactive voice menus, day/night mode, voicemail transcription & more. Customers can communicate with you via their preferred method to improve customer satisfaction and speed up resolutions.

CommunicationsEcosystem Netfone is a Unified Communication Ecosystem that provides audio, video and messaging to businesses in Australasia, New Zealand, and Southeast Asia. It also allows for data interchange and control over IoT devices. Innovation Engage customers through multiple channels: Voice and Video, SMS, Cloud-to-Cloud, and SMS. Transform your communications to drive greater customer satisfaction. Value Netfone will make it easier to make decisions, access business intelligence data quickly, and respond to customer requests. Get in touch with us today to experience the difference in service. Agility Netfone solutions are preferred by many businesses over traditional phone systems. This is because Netfone solutions can be a better way to protect their investment and keep up with technological advances.

Tresta is a virtual telephone system and mobile app that transforms any smartphone into a business phone. Tresta makes it easy for your business to communicate more effectively and smarter with unlimited calling, texting and powerful call management tools. Tresta costs just $15 per month and offers all the features that you need to make your business shine. There are no contracts, premium features fees, per-minute costs, hidden charges, or hidden fees. Tresta is free to try for 30 days. Tresta's mobile app is simple to use and allows you to use both your business and personal numbers on one phone. This allows you to keep your personal and professional lives separate. Tresta's virtual telephone system gives you all the tools you need for professionally routing and managing calls so your business can look its best. Tresta allows unlimited calling, texting, and powerful call-management features all for a low price.

11Sight is a customer engagement platform powered by AI that specializes in inbound video chats and communication solutions. It helps businesses improve their revenue generation strategies through streamlining customer interactions. 11Sight integrates seamlessly with different CRM systems to provide efficient leads management and automated CRM updates. This integration allows for the up-to date customer data to be maintained and increases sales team efficiency. 11Sight, unlike traditional video conferencing, offers a one-click video calling functionality. This allows instant customer connections, without the need for complex setups or downloads. It is designed for efficiency in sales and customer service. 11Sight has tools for B2B or B2C lead generation. These include AI lead qualification, lead capture video calls and lead capture features. These tools can help identify and convert qualified leads more efficiently.

Intrado's Operator Connect Connect, an official Microsoft direct routing partner is a Microsoft Teams certified phone system. You can chat, call, and even hold meetings all from one place. Operator Connect offers an affordable alternative to Microsoft calling plans if you need commercial flexibility and service in areas that are not covered by Microsoft. You can bring your own SIP solution to expand international coverage. Intrado's cloud first delivery allows you to eliminate local gateways and avoid expensive PRI circuits. This will ensure maximum uptime and reduce the cost of local gateways. Intrado can support all services and integrate with your existing carriers partners or PBX. No need for new hardware. We also offer licensing for Microsoft Teams and Microsoft 365. Find out what you can do with these two popular business solutions. Communication solutions work together better. To simplify your business, consider an all-in one communication suite. It will allow you to use one provider for all aspects of calling, collaboration, and contact center.