Mucka is an AI admin assistant and voice receptionist built for gas, heating and plumbing firms in the UK. It works like an experienced ops manager who knows your firm inside out.
Engineers describe a job by voice, over WhatsApp or in the app, using normal trade language. Mucka prepares the quote, booking, invoice and payment reminders, and the engineer approves each one before anything is sent.
It is built around gas and heating work, with on-site gas, oil and HVAC certificates that work without signal, calculators for gas rate, ventilation, pipe sizing and heat loss, and job sheets signed at the door.
Customers can accept and e-sign quotes online and pay on the spot. The voice receptionist answers calls in the firm's own name, so jobs aren't lost while engineers are busy.
Teams get job assignment, a shared calendar and live job tracking. Mucka syncs with Xero, QuickBooks, Sage and FreeAgent and runs on iPhone and Android, with a free plan and a 14-day free trial.