Best Text Analytics Software in Asia

ChatOga uses OpenAI's GPT-3 language model and Whisper for audio and text analysis, and provides accurate and relevant responses via WhatsApp or Telegram integration. ChatOga uses OpenAI's GPT-3 for text analysis, and Whisper for audio. Its functionality includes analyzing text and voice messages in order to provide precise and relevant answers to your message. The chat interface is found within WhatsApp or Telegram.

The Moderation API automates the text analysis process using artificial intelligence. This allows you to become more efficient, privacy friendly, and scale faster.

InTheChat, a cloud-based digital customer service platform for enterprises, is cloud-based. InTheChat is trusted by leading brands like JPMorganChase and Mayo Clinic. It allows companies to connect with their customers via SMS, chat, email, instant messaging and chatbots. It also offers enterprise-level tools like performance reports, secure authentication and text analytics as well as skills-based routing.

Kapiche is an analytics and insights product that makes sense of customer feedback data. It empowers you to make better decisions and positively impact your bottom line. Combine multiple data sources to quickly analyze 1000s of customer feedback responses. No setup, no manual coding, no code frames. Discover insights in minutes and not weeks. You can have complete confidence in your analysis. Answer business questions quickly with deep, actionable insights from all customer data sources. It takes only minutes, not weeks. Your insights analysts will provide insight to help ensure buy-in for your CX programs throughout the organization and drive customer-centric, impactful change. It is impossible to make the most effective business decisions using only quantitative customer information. The best insights come from combining qualitative and quantitative data at every stage of the customer journey.

WordStat is an easy-to-use and flexible text analysis software. It can be used for text mining tools to quickly extract themes and trends or precise measurement using state-of-the art quantitative content analysis tools. WordStat is available to anyone who needs to quickly extract information from large numbers of documents. Our text mining and content analysis software can be used for many purposes, including analysis of open-ended answers, business intelligence, analysis of news coverage, fraud detection, and more. WordStat's seamless integration to SimStat – our statistical data analysis tool – QDA Miner, our qualitative data analysis program - and Stata, the comprehensive statistical software by StataCorp, allows you unprecedented flexibility in analyzing text and linking it to structured information, including numerical data.

Unstructured data such as email, chat, and phone notes can be used to extract actionable business intelligence that will help you improve your customer experience (CX). Multichannel analytics can help you better understand multichannel customers. Multichannel customers mean that employee and customer analytics must be multichannel. Voice remains an important channel, but customers are choosing to use digital channels like chat, email, and social media. Adding Text Analytics allows you to get a complete analysis of your customer engagement strategy.

Extract information from text documents and discover the themes and concepts hidden in them. SAS Text Miner allows you to combine quantitative variables and unstructured text, and thereby integrate text mining with traditional data mining techniques. SAS Text Miner is part of SAS® Enterprise Miner. SAS Enterprise Miner must also be installed on the same computer. SAS High-Performance Text Mining can be run on a computer grid, or a single computer system that has multiple CPUs. Text algorithms are multi-threaded, and run in-memory. This increases responsiveness, concurrency, and reduces I/O burden. It can be accessed as nodes in the SAS High-Performance Data Mining environment, or as two procedures PROC HPTTMINE and PROC HPTTMSCORE. Take a course with the analytics experts to learn SAS technology quickly and efficiently.

The Clarabridge Platform combines all VoC data, customer interactions, and feedback into one platform. AI-powered speech analytics and text analytics combine with the best Natural Language Understanding (NLU) in the industry to evaluate the conversations customers and employees have every day via phone calls, chats, private messages, and social media. Clarabridge provides timely answers to your questions about ease of business (Effort), customer loyalty, emotions, root cause for NPS change, high contact volume, churn, and many other topics. Clarabridge insights allow you to make fast decisions, track results, and act quickly. Clarabridge is a partner that provides solutions specifically designed for customer experience. It also has an AI-powered best in class text analytics engine. This allows you to understand every customer interaction and move beyond complexity to clarity. Clarabridge is the only platform that captures what customers say.

Clustify is a text analytics software that is used in ediscovery and other areas. It can analyze millions upon millions of documents using a small desktop computer. Clustify can store documents in a database, or individual files on disk. This allows it to work with many other platforms. Clustify supports TAR 1.0 and 2.0 as well as the new TAR 3.0 workflow. Clustify is the first software that offers real-time predictive code, which instantly shows the impact of reviewing a training file. Clustify also offers document grouping. Clustering allows you to group documents that are conceptually identical, near-duplicates, or part of an email thread. Hot Neuron was founded in February 2000 to develop information retrieval technology and services. Hot Neuron prides itself in developing innovative algorithms and methods that help people find and organize data that will improve their businesses' productivity.

A flexible platform for text analysis, discovery, and discovery. Built to handle the most complex text analytics applications. It is engineered to deliver high accuracy and speed without compromising speed. This platform is flexible and adaptable, making it an ideal platform for natural language processing applications. To prepare your data for analysis, you will need to know the basics of text analytics. Language-specific tools to tokenize, part-of speech tagging and lemmatization. Search applications face unique and challenging challenges in delivering accurate and relevant results in every language, even English. Rosette® Base Linguistics allows enterprise applications to search and process text in many languages. It provides a complete range of linguistic services. RBL enriches the original text using its native language to provide best-of-class natural-language processing. This improves speed and accuracy.

RogTCS, a text analysis software, allows for a quick and automated evaluation of open issues. This is done in a clear presentation. TCS stands for Text, Cluster, and Sentiment. This is how the text analysis software works. RogTCS analyzes the answers to open text question in your surveys in just a few seconds, without any pre-processing or programming. The topic and sentiment are analyzed in the text. Is a statement positive/negative? The results can be presented in a table or a semantic map. This allows you to fully exploit the qualitative aspects of quantitative market feedback in an automated way. It doesn't matter how large the data volume. RogTCS makes it easy to automate the tedious and expensive task of manually evaluating large quantities of data from open text entries. This saves you time and money. RogTCS guarantees the highest quality analysis and utilization of data.

CX can be humanized! Increase response rates in VoC and NPS and CX Management programs by engaging and fully customized interactions. surveys, forms, etc.) These touchpoints can become extensions of your brand. OPINATOR allows you to respond to customer feedback, reduce customer effort, drive value at every touchpoint, and take action on it. Predictive, Prescriptive and Text Analytics, Case Management system and role-based dashboards. Create remarkable interactions and convert customers into advocates. OPINATOR can be managed by yourself, but you can also call upon the Customer Success team to help you with your projects. Customers expect delightful and innovative interactions. Combining technology, creativity, deep customer understanding, and technology can deliver these experiences and increase customer engagement. In the next decade, companies will double their CX efforts. Instead of relying on inefficient surveys, engage your customers with personalized UIs.

OpenText™, Unstructured Data Analytics Products use AI and machine learning in order to help organizations discover and leverage key insights that are hidden deep within unstructured data such as text, audio, videos, and images. Organizations can connect their data at scale to understand the context and content locked in high-growth, unstructured content. Unified text, speech and video analytics support over 1,500 data formats to help you uncover insights within all types media. Use OCR, natural language processing and other AI models to track and understand the meaning of unstructured data. Use the latest innovations in deep neural networks and machine learning to understand spoken and written language in data. This will reveal greater insights.

Centriam allows you to quickly and economically go from raw data to insight and action, allowing you to reduce churn as well as take advantage of upsell opportunities. Data and customer behavior will decide when and how feedback should be collected. Centriam allows you to create highly targeted, personalized feedback collection campaigns that are triggered by specific customer actions. To fully understand customer pain points, link feedback to customer profile data. Keep the loop closed where it is most important. Based on customer feedback and customer insights, design targeted follow-up communications. Your customers expect you to quickly address their problems. Connect Centriam with disparate systems to create feedback triggers based upon customer actions and insights. Follow-up rules can be created based on customer feedback, text analysis, and customer profile. Prioritize which customers you want to follow up with.

You're in the right spot if you need to solve a problem related to text analysis or language processing. GATE is an open-source software toolkit that can solve almost any text processing problem. It is supported by a large and well-established community of users, educators, students, scientists, and developers. It is used by multinational corporations, SMEs and universities worldwide. It boasts a top-notch team of language processing developers. GATE is free and open-source software. Users can get support via GATE.ac.uk from both developers and users, or commercially from our industrial partners. Our team is more than twice the size of comparable projects. Many of these are integrated with GATE2. GATE development3 has received more than EUR5 million. Our goal is to ensure that this money continues to be a good investment for all GATE users.

A Business Intelligence platform that natively runs on massively parallel databases. This allows for data visualization, operational analysis, tracking, and reporting. MPP BI opens up information superhighway for your business data. Preparation. All data required from all data sources. All data is consolidated, clean and ready to be used. There are many integration options. Processing. There are no limitations on the combination of different data types, processing modes, and frequency of updates. Visualization. Visualization. Collaboration. Interactive presentations, natively embedded analytics on the corporate portal and easy data export. Text analytics that reveal the true meaning of text data. MPP NLP is a text analytics engine that uses our MPP BI platform. It's fast and scalable. It offers text filtering, rule-based or machine-learning classification.

Digsite's agile insights technology allows teams to quickly learn from consumers and iterate. In just 24 hours, you can recruit and launch a Digsite Sprint group. Answer "Why" questions, take photos and videos of your experiences, and iterate on the ideas you have. Digsite's interactive SmartDashboard makes reporting on your research quick and easy. Our automated text analytics and natural language processing will help you identify and feature key qualitative findings. You can also download your editable report directly into PowerPoint. It's easy to find your target audience with us. You can access our pre-qualified participants, microtarget your audience using our SocialFind recruitment, or create your own customer list. The platform has been built with research expertise. You can customize our discussion guide templates to meet your specific needs. You have the option of full-service and guided support.

NetOwl Extractor provides highly accurate, fast and scalable entity extraction in multiple language using AI-based natural languages processing and machine learning technologies. NetOwl's named-entity recognition software is available on premises and in the cloud. This allows for a variety Big Data Text Analytics applications. NetOwl's named entity recognition software can be deployed on premises or in the cloud. It supports entity extraction from over 100 entities. It includes people, different types of organizations (e.g. companies, governments), various types of places (e.g. countries, cities), addresses and artifacts as well as phone numbers, titles and titles. This vast named entity recognition (NER), forms the foundation for advanced relationship extraction and event extraction. Domains include Finance, Politics and Homeland Security, Law Enforcement, Military, National Security and Social Media.

NetOwl TextMiner is a unique text analytics tool that combines the award-winning NetOwl Extractor and Elasticsearch. TextMiner leverages all NetOwl capabilities. It is ideal for supporting "what-if" analysis, discovery and quick response investigation. NetOwl TextMiner combines all the text analytics capabilities of NetOwl Extractor. This includes entity extraction, relationship extraction, event extraction, sentiment analysis and text categorization. It also supports geotagging and text categorization. Elasticsearch stores extractor output for a variety intelligent search and analysis capabilities. Combining Elasticsearch with NetOwl allows for fast, scalable real-time text analytics for Big Data. TextMiner's Web-based user interface is easy to use and configure for different analysis scenarios. It allows users to quickly access all and only high-value information derived form a large number of texts.

Companies must use diverse data sources, support best in class tools and frameworks, as well as run models in a variety of environments, to harness the potential of AI. According to IDC, 1/3 business leaders spend their time on data integration and data preparation1 for AI. Increase business resilience and continuity in the face of disruption and volatility. Automate the process of collecting, organizing and analysing data in order to incorporate AI into your business. AI-powered text analytics and search uses natural language processing. This allows you to understand the unique language of your industry. This AI-driven GRC solution simplifies how you manage regulatory compliance and risk.

Linguamatics I2E has a track record of delivering the best text mining capabilities across a wide range of applications. Its flexible nature allows for the tuning of query strategies to deliver precision and recall required for specific tasks at an enterprise level. I2E is an interactive and agile text mining application that extracts and analyzes information. I2E's underlying Natural Language Processing technology makes it particularly powerful in its ability to answer many questions, from simple open questions to complex linguistic queries. I2E speeds up many clinical and research processes. I2E can speed up tasks that were previously impossible with manual methods or took months to complete. Customers claim that I2E delivers actionable results 10 times faster than traditional keyword searches.

Idiomatic uncovers the "why" behind customer feedback using AI that is tailored to your business. Idiomatic is a partner that will help you execute the right decisions faster than general text analytics and manual analysis. Everything organized in one place. Transform feedback into data-driven actions, in real time. Learn which issues drive key metrics such as NPS, CSAT, surveys and more. Our hyper-custom approach to your business data will help you gain. Idiomatic transforms all customer feedback into a complete, data driven picture of the customer. This eliminates the guesswork from strategic decisions. Idiomatic provides real-time notifications to alert you about changes in customer experience. Our hyper-custom approach lets you combine your business logic with our AI to get the results that you want. Connect insights from all customer feedback channels.

Our comparative text analysis platform, which is based on a background in online child protection, extracts business value out of your text data. Relative Insight's technology allows brand specialists and marketing professionals to extract more value from the text data they already have. Our platform allows you to quickly and efficiently generate rich audience insights by using a comparative approach. This adds science and sophistication to your qualitative analysis. Brands can use unique marketing insights to develop better communications, better brand positioning, or more engaging campaigns. Our platform will allow you to decipher and embrace unstructured data, and reduce the time it takes for analysis. You can also use the same approach to analyze primary research transcripts, such as interviews and focus groups. Relative Insight allows you to compare your brand messaging with other competitors.

These responsive questionnaires are designed to deliver a personalized experience on desktop and mobile. Unstructured survey text provides customers with powerful feedback. Text Analysis Tool uses Artificial Intelligence to automatically analyze these feedbacks. This allows you to understand the most important points of the journey. Automated customer journey alerts via email or SMS will help you engage customers, employees, and managers and increase customer response times. Close the Loop Chat allows you to respond to customer satisfaction survey responses in real time. This feature allows the company and customer to interact through a chat on the platform. The customer also receives feedback via email as well as in a conversation.

* Categorize themes • Visualize the Results • Topic-Level Sentiment Analysis • Powered by Collaborative Artificial Intelligence Caplena, a customer feedback tool, uses augmented intelligence to help CX professionals, market researchers, and consultants uncover deep insights in open-ended text. Caplena's story started when Maurice and Pascal, co-founders of the company, realized that many market research firms that deal with customer feedback have the same problem: Too many open ends, not enough time to analyze them accurately. Caplena was launched in Spring 2018 and has processed over 50 million responses. Caplena also adds 120 projects each week. Caplena is today the text analytics tool of preference for more than 100 companies in over 15 countries. Customers include Joyn, Swisscom, DHL and Coop.