Best Text Analytics Software for Freelancers - Page 3

Digsite offers cutting-edge agile insights technology that empowers teams to rapidly engage with consumers for learning and iteration. You can recruit and initiate a Digsite Sprint community in as little as one day. This platform allows you to explore "why" questions, document experiences through photos and videos, and refine developing ideas efficiently. With Digsite's innovative SmartDashboard, reporting on your research is both quick and straightforward. Our platform leverages automated natural language processing and text analytics to highlight essential qualitative insights, which you can easily download into PowerPoint for presentation purposes. Finding your ideal audience is hassle-free, as you can tap into our pool of pre-qualified participants, micro-target through our SocialFind recruiting feature, or utilize your existing customer database. Additionally, we have integrated research expertise directly into the platform, allowing you to customize discussion guide templates to fit your specific needs, and we also provide guided support alongside full-service options to ensure a seamless experience. This commitment to user-friendliness and adaptability makes Digsite a valuable asset for market research.

NetOwl Extractor provides exceptionally precise, rapid, and scalable entity extraction across various languages through the use of AI-driven natural language processing and machine learning techniques. This named entity recognition tool can be utilized both on-site and in the cloud, facilitating a wide range of Big Data Text Analytics applications. Supporting over 100 distinct entity types, NetOwl presents a comprehensive semantic ontology for entity extraction that surpasses conventional named entity extraction tools. Its offerings encompass individuals, numerous organization categories (such as corporations and government entities), diverse geographic locations (including nations and cities), as well as addresses, artifacts, phone numbers, and titles. This extensive named entity recognition (NER) serves as a crucial basis for more sophisticated relationship and event extraction processes. The software is applicable across various sectors, including Business, Finance, Politics, Homeland Security, Law Enforcement, Military, National Security, and Social Media, making it a versatile choice for organizations seeking in-depth textual analysis. Furthermore, its adaptability to different environments ensures that users can effectively harness its capabilities to meet their specific needs.

NetOwl TextMiner merges the acclaimed NetOwl Extractor with Elasticsearch to deliver an innovative text analytics solution. This software harnesses the full spectrum of NetOwl's functionalities, making it perfect for conducting "what if" analyses, performing discovery tasks, facilitating quick-response investigations, and carrying out thorough research. By incorporating all the text analytics features of the NetOwl Extractor—including entity extraction, relationship and event extraction, sentiment analysis, text categorization, and geotagging—TextMiner presents a comprehensive text mining platform. The results generated by the Extractor are stored within Elasticsearch, which offers a range of intelligent search and analytical capabilities. The synergy between Elasticsearch and NetOwl ensures rapid and scalable real-time text analysis suited for handling Big Data. Furthermore, the user-friendly web-based interface of TextMiner can be easily configured to accommodate various analytical needs, enabling users to swiftly access only the most valuable insights from extensive text datasets. This adaptability not only enhances usability but also allows for more tailored analysis across multiple domains.

BytesView is a powerful machine learning and NLP-based text analytics tool. It can easily compile and analyze large amounts of text data from multiple sources. There are many text mining and analysis tools that can be used to extract valuable insights from unstructured texts. BytesView also offers API Services that allow you to train custom data analysis models using data specific to your company to improve accuracy and efficiency.

Your business can quickly identify, identify, and process only the text that is relevant to it, given the volume of content. Regardless of your business's needs, operational agility and faster decisions, obtaining customer insight or more, teXai is a Forbes-recognized text analytics company that helps you use text to propel your business forward. The powerful preprocessor engine of teXai can identify and extract objects of interest from any document in your organization's emails or text messages. It can also be used to analyze tables, emails, text messages and archives. The intelligent, customizable linguistic application recognizes text genres, groups, and similar content. It creates concise summaries to help business teams get the right context from the correct text. The text analytics software extracts key elements from your text and simplifies decision-making.

Cauliflower can process feedback and comments for any type of service or product. Cauliflower uses Artificial Intelligence (AI) to identify the most important topics, evaluate them, and establish relationships. Machine learning models in-house developed for extracting content and evaluating sentiment. Intuitive dashboards that offer filter options and drill-downs. You can use included variables to indicate language, weight, ID and time. In the dropdown, you can define your own filter variables. Cauliflower can translate the results into a common language if necessary. Instead of reading customer feedback sporadically and quoting individual opinions, define a company-wide language.

As organizations strive to leverage the capabilities of artificial intelligence, it is essential for them to gather data from a wide array of sources, utilize top-tier tools and frameworks, and implement models in various environments. Nevertheless, IDC reports that one-third of the time executives dedicate is consumed by the demands of data integration and preparation for AI purposes. To enhance business continuity and resilience amid uncertainty and disruption, it is crucial to streamline and automate data collection, organization, and analysis, effectively embedding AI throughout the organization. Additionally, AI-enhanced search and text analytics leverage natural language processing to adapt to the specific terminology of your industry. This AI-centric governance, risk, and compliance solution allows you to manage risk and ensure regulatory compliance with greater ease and efficiency, ultimately fostering a more robust operational framework. By adopting these strategies, companies can not only improve their AI capabilities but also position themselves to thrive in an ever-evolving market landscape.

The Linguamatics I2E platform has established itself as a leader in text mining across various domains. Its flexible design enables the customization of query methods, ensuring the necessary precision and recall for specific applications while supporting enterprise-level needs. As an interactive text mining tool, I2E excels in extracting and analyzing data effectively. Leveraging advanced Natural Language Processing (NLP) technology, it is particularly adept at addressing a diverse array of inquiries, ranging from straightforward questions to those requiring complex linguistic analysis. Moreover, I2E significantly accelerates numerous research, development, and clinical workflows. Processes that once took months or were impractical with manual techniques can now be completed in a matter of hours or even minutes. Customers report that I2E achieves actionable insights at least ten times faster than conventional keyword searches, showcasing its efficiency and effectiveness. This remarkable speed and accuracy make it a valuable asset for organizations looking to enhance their data analysis capabilities.

Idiomatic harnesses top-tier AI to decode the reasons behind your customer feedback, tailoring its solutions to fit your unique business needs. Instead of relying on generic text analysis and manual review, collaborate with Idiomatic to make informed decisions more swiftly. Everything is neatly organized for your convenience, allowing you to transform feedback into immediate, data-driven initiatives. Gain insights into which challenges impact critical metrics such as NPS, CSAT, and surveys. Our hyper-custom strategy leverages your specific business data to eliminate uncertainty in strategic planning. By converting all customer feedback into a comprehensive voice of the customer, Idiomatic helps you navigate decisions with confidence. Stay ahead of the curve with our real-time alerts regarding shifts in customer experiences. Additionally, our bespoke approach integrates your business reasoning with our advanced AI, ensuring you achieve the outcomes you seek. Seamlessly connect insights from every customer feedback channel to enhance your understanding of their needs. With Idiomatic, you can elevate your decision-making process and foster stronger customer relationships.

Our platform for comparative text analysis, rooted in a commitment to online child safety, helps unlock significant business insights from your existing text data. Relative Insight’s innovative technology empowers marketing professionals and brand experts to enhance the value derived from their text resources. By employing a comparative methodology, we facilitate the rapid generation of in-depth audience insights at scale, enriching your qualitative analysis with a level of sophistication and rigor. With these unique marketing insights, brands have the potential to refine their communications, optimize brand positioning, and create more impactful campaigns. Our platform streamlines the process of interpreting and leveraging unstructured data, significantly cutting down your analysis time. Additionally, this methodology is applicable to a variety of primary research formats, including interviews, focus groups, and videos, revealing the wealth of data you may not even realize you have. Relative Insight also allows for direct comparisons of your brand messaging with that of your competitors, ensuring you remain competitive in your market. By exploring these insights, brands can better connect with their audiences and drive engagement.

Tailored questionnaires are crafted to deliver a customized experience across both mobile and desktop platforms. Customers provide valuable insights through their unstructured survey responses. The Text Analysis Tool leverages Artificial Intelligence methods to automatically interpret this feedback, helping you identify key aspects of the customer journey. By engaging customers, employees, and managers, you can enhance response times with automatic alerts regarding the customer journey sent via email or SMS. With the Close the Loop Chat feature, you can address the immediate needs of customer satisfaction survey responses effectively. Notably, this functionality enables companies to communicate directly with consumers through an integrated chat on the platform, while customers simultaneously receive email feedback that mimics a conversational format. This innovative approach not only improves engagement but also fosters a stronger connection between businesses and their customers.

Incorporate our advanced text analytics APIs to infuse your product, platform, or application with state-of-the-art natural language processing capabilities. Boasting the most comprehensive NLP feature set available, our technology has been refined over 19 years and is continually updated with new libraries, configurations, and models. You can assess whether a written piece conveys a positive, negative, or neutral sentiment, as well as sort and categorize documents into tailored groups. Additionally, our system can identify the expressed intentions of customers and reviewers, and extract pertinent information such as people, locations, dates, companies, products, jobs, and titles. You have the flexibility to deploy our text analytics and NLP solutions across a variety of infrastructures, including on-premise, private cloud, hybrid cloud, and public cloud environments. Our foundational software libraries for text analytics and natural language processing are fully accessible and at your service. This offering is especially advantageous for data scientists and architects who seek unrestricted access to the core technology or require on-premise deployment to maintain security and privacy standards. Ultimately, our innovative solutions empower you to harness the full potential of language data effectively.

Explore the capabilities of text analytics and NLP software libraries that can be deployed on-premise or integrated seamlessly into your systems. You can incorporate Salience into your enterprise business intelligence framework or even customize it for your own data analytics solutions. With the ability to handle up to 200 tweets per second, Salience efficiently scales from individual cores to extensive data center infrastructures while maintaining a compact memory footprint. Choose from Java, Python, or .NET/C# bindings for user-friendly integration, or opt for the native C/C++ interface to achieve peak performance. Gain comprehensive control over the foundational technology, allowing you to fine-tune every aspect of text analytics and NLP functions, including tokenization, part of speech tagging, sentiment analysis, categorization, and thematic exploration. The platform is designed around a pipeline model consisting of NLP rules and machine learning algorithms, enabling you to pinpoint issues in the process easily. You can modify specific features without affecting the overall system's integrity. Moreover, Salience operates entirely on your own servers while remaining adaptable enough to transfer non-sensitive data to cloud environments, offering both security and versatility for your analytics needs. This flexibility empowers organizations to leverage advanced analytics features while ensuring data privacy and performance efficiency.

ChatOga employs the capabilities of OpenAI's GPT-3 and Whisper for the evaluation of both text and audio communications, enabling it to offer precise and relevant replies via integration with WhatsApp or Telegram. By harnessing the GPT-3 language model for text interpretation and Whisper for analyzing audio, ChatOga effectively scrutinizes both forms of communication to furnish accurate and significant responses to user inquiries. The service operates seamlessly through the familiar chat interfaces of WhatsApp and Telegram, ensuring ease of use for its users. This integration enhances the overall experience by providing a convenient way to engage with the technology.

InTheChat is a comprehensive digital marketing customer service solution designed for large enterprises. Renowned brands like JPMorgan Chase, Mayo Clinic, and Universal Studios Florida rely on InTheChat to facilitate seamless communication with their customers through various channels, including SMS, social media, live chat, email, instant messaging, and chatbots. Additionally, the platform offers advanced enterprise features like in-depth performance analytics, secure authentication measures, text analysis capabilities, and skills-based routing for improved customer interactions. This robust suite of tools ensures that organizations can effectively manage customer inquiries and deliver high-quality service.

Kapiche is an analytics and insights product that makes sense of customer feedback data. It empowers you to make better decisions and positively impact your bottom line. Combine multiple data sources to quickly analyze 1000s of customer feedback responses. No setup, no manual coding, no code frames. Discover insights in minutes and not weeks. You can have complete confidence in your analysis. Answer business questions quickly with deep, actionable insights from all customer data sources. It takes only minutes, not weeks. Your insights analysts will provide insight to help ensure buy-in for your CX programs throughout the organization and drive customer-centric, impactful change. It is impossible to make the most effective business decisions using only quantitative customer information. The best insights come from combining qualitative and quantitative data at every stage of the customer journey.

WordStat is a user-friendly and versatile text analysis application designed to facilitate the extraction of themes and trends through text mining tools, as well as to provide meticulous measurement capabilities with advanced quantitative content analysis features. It serves anyone in need of swiftly extracting and analyzing large volumes of documents for valuable insights. This software can be applied in various contexts, including the evaluation of open-ended survey responses, enhancing business intelligence, analyzing news coverage, detecting fraud, and much more. With its seamless integration with SimStat, a statistical data analysis application, QDA Miner for qualitative data analysis, and Stata, a comprehensive statistical software from StataCorp, WordStat offers unparalleled flexibility in correlating text analysis with structured data, encompassing both numerical and categorical information. Additionally, its adaptable nature makes it suitable for diverse industries and research fields, allowing users to tackle different analytical challenges effectively.

Unstructured data such as email, chat, and phone notes can be used to extract actionable business intelligence that will help you improve your customer experience (CX). Multichannel analytics can help you better understand multichannel customers. Multichannel customers mean that employee and customer analytics must be multichannel. Voice remains an important channel, but customers are choosing to use digital channels like chat, email, and social media. Adding Text Analytics allows you to get a complete analysis of your customer engagement strategy.

SAS Text Miner allows for the extraction of insights from a variety of text documents, revealing underlying themes and concepts. This tool effectively integrates quantitative data with unstructured text, merging text mining with conventional data mining approaches. As part of the SAS® Enterprise Miner suite, it necessitates that SAS Enterprise Miner is installed on the same system. Additionally, SAS High-Performance Text Mining can operate on either a computer grid or a single machine equipped with multiple CPUs. The text algorithms employed are designed to be multi-threaded and work in-memory, significantly enhancing both responsiveness and concurrency while minimizing input/output strain. Users can access SAS Text Miner as nodes within the SAS High-Performance Data Mining framework or utilize it through the procedures PROC HPTMINE and PROC HPTMSCORE. To quickly grasp SAS technology, individuals can benefit from courses offered by analytics professionals, ensuring they gain a comprehensive understanding of the tools available. Enhancing one’s knowledge in this area can lead to greater proficiency in data analysis and mining techniques.

The Clarabridge Platform consolidates various Voice of the Customer (VoC) data, as well as customer feedback and interactions, into one cohesive system. Utilizing advanced AI-driven speech and text analytics alongside top-tier Natural Language Understanding (NLU), it assesses the dialogues occurring between your customers and employees daily across phone calls, live chats, private messages, and social media channels. With Clarabridge, you receive prompt insights into how easy it is for customers to engage with your business (Effort), their loyalty and emotional responses, the underlying reasons for changes in Net Promoter Score (NPS), as well as issues related to customer churn or increased contact volumes. The insights provided by Clarabridge enable swift decision-making, prompt actions, and effective tracking of outcomes. By collaborating with Clarabridge, you gain access to solutions specifically designed for enhancing customer experiences, supported by a state-of-the-art AI-powered text analytics engine, facilitating a transition from confusion to clarity to fully comprehend each customer engagement. As the only platform that effectively captures customer sentiments, Clarabridge empowers businesses to enhance their customer relationships.

Clustify is a powerful text analysis tool utilized in e-discovery and various other sectors. It has the capability to process millions of documents efficiently on a standard desktop computer. Users can choose to store documents either in a database or as separate files on their hard drive, enabling Clustify to integrate seamlessly with a variety of platforms and tools. The software is compatible with TAR 1.0, 2.0, and the latest TAR 3.0 workflows, enhancing its versatility. Notably, Clustify is the pioneering software that provides real-time predictive coding, allowing users to instantly see the effects of reviewing a training document as they work. Additionally, it features document clustering, which can aggregate documents that share conceptual similarities, are near-duplicates, or belong to the same email conversation. Hot Neuron, the company behind Clustify, was established in February 2000, focusing on the creation of advanced information retrieval technologies and services. The organization takes pride in its commitment to developing cutting-edge methods and algorithms, aimed at enabling users to efficiently find and organize information to significantly boost their companies' productivity. With an ongoing dedication to innovation, Hot Neuron continually seeks to enhance its offerings in information management.

An innovative and flexible platform designed for text analysis and exploration, it caters to the most rigorous demands of text analytics applications while ensuring high precision and rapid performance. This versatile system serves as an excellent foundation for various natural language processing uses. It incorporates essential text analytics methods to prepare data for in-depth examination. With specialized tools tailored for different languages, it facilitates tasks such as tokenization, part-of-speech tagging, lemmatization, and even offers support for Chinese and Japanese readings. Each language, including English, poses its own unique challenges for search technologies to yield relevant and accurate outcomes. Rosette® Base Linguistics (RBL) empowers enterprise solutions to proficiently search or analyze text across multiple languages by offering a comprehensive suite of linguistic services. By enriching the original text in its native tongue, RBL enhances both the speed and precision of natural language processing, ultimately leading to superior results. This comprehensive approach ensures that users can navigate complex linguistic landscapes with confidence and ease.

CX can be humanized! Increase response rates in VoC and NPS and CX Management programs by engaging and fully customized interactions. surveys, forms, etc.) These touchpoints can become extensions of your brand. OPINATOR allows you to respond to customer feedback, reduce customer effort, drive value at every touchpoint, and take action on it. Predictive, Prescriptive and Text Analytics, Case Management system and role-based dashboards. Create remarkable interactions and convert customers into advocates. OPINATOR can be managed by yourself, but you can also call upon the Customer Success team to help you with your projects. Customers expect delightful and innovative interactions. Combining technology, creativity, deep customer understanding, and technology can deliver these experiences and increase customer engagement. In the next decade, companies will double their CX efforts. Instead of relying on inefficient surveys, engage your customers with personalized UIs.

OpenText™, Unstructured Data Analytics Products use AI and machine learning in order to help organizations discover and leverage key insights that are hidden deep within unstructured data such as text, audio, videos, and images. Organizations can connect their data at scale to understand the context and content locked in high-growth, unstructured content. Unified text, speech and video analytics support over 1,500 data formats to help you uncover insights within all types media. Use OCR, natural language processing and other AI models to track and understand the meaning of unstructured data. Use the latest innovations in deep neural networks and machine learning to understand spoken and written language in data. This will reveal greater insights.

Centriam efficiently transforms raw data into actionable insights at a low cost, helping you minimize customer churn and maximize upsell potential. Allow customer behavior and data to guide the timing and method of feedback collection. With Centriam, you can launch precisely tailored feedback campaigns that are activated by distinct customer interactions. By linking feedback to detailed customer profiles, you gain a comprehensive understanding of their challenges. Ensure that you address the most critical issues through targeted follow-up communications that are informed by both feedback and customer insights. Respond promptly to customer concerns in a manner that meets their expectations. Integrate Centriam with various data systems to establish feedback triggers that respond to customer actions and insights. Develop specific follow-up strategies that consider customer feedback, text analytics, and profile information, while also determining which customers require immediate attention. By prioritizing follow-ups, you can enhance customer satisfaction and improve overall engagement. This strategic approach allows for a more connected and responsive relationship with your clientele.