Use the comparison tool below to compare the top Solar software on the market. You can filter results by user reviews, pricing, features, platform, region, support options, integrations, and more.
Need help deciding?
Talk to one of our software experts for free. They will help you select the best software for your business.
-
1
PVcase
PVcase
287 RatingsPVcase Ground Mount is an AutoCAD-based software that allows you to design solar power plants at utility scale. It allows solar engineers to reduce project costs and increase reliability while improving solar plant performance. Realistic, terrain-based PV layouts can reduce project uncertainty and eliminate design errors. Great solar designs can be ruined by poor CAPEX. Get a clear breakdown of the project costs early. Optimize your design and assess potential near-shading issues. Streamline your electrical design by streamlining string mapping and device placement. You can easily download and share cable runs, piling lengths and other cost estimates with your team. PVsyst allows you to export your PV design in a custom format. -
2
Pylon
Pylon
$4 per project 33 RatingsPylon's intuitive design software allows you to create accurate proposals from anywhere, in less than 2 minutes. Pylon is the only software that allows you to view high-resolution imagery within your app. Pylon's award winning 3D Solar Shading toolkit helps you identify and track shading impacts throughout the year. Pylon's load profile analysis and interval data analysis will help you and your team to better understand customer consumption patterns. Analyze load profiles & interval data. You can close more solar proposals by using interactive Web & PDF proposals and native eSignatures. Fully integrated solar CRM that integrates with your solar design software to convert proposals. Pylon Solar CRM offers 2-way SMS and email communications, team management, lead management and pre-made deal pipelines. -
3
60Hertz Maintenance Management Software was created to address the real challenges of maintaining rural assets. We know the difficulties of managing different abilities, poor connectivity, manual processes, as well as managing different levels of connectivity. These can lead to missed oil changes and performance degradation, as well as catastrophic failures. Remote assets and teams can use an offline-first CMMS. Maintenance software to monitor and manage your critical assets off-grid in extreme conditions. Our software allows you to manage all aspects of your maintenance program and ensures program success even in remote locations. You can ensure that your equipment is correctly installed from the beginning. You can reduce the time and cost of support tickets and facilitate information sharing between all stakeholders, manufacturers and installers to the maintainer. 60Hertz can connect to your legacy systems and help you create a culture of preventative maintenance that is efficient and effective.
-
4
Quickbase
Quickbase
$600 per month 2,583 RatingsYour operations can be transformed by delivering workflows and real-time visibility so that your teams can keep up with the pace of change. To drive deeper insight and automation across complex systems and processes, extend and connect data, processes and workflows. Rapidly adapt your operations to meet new opportunities and to address potential risks. You can tailor workflows to meet the changing needs of your employees. In days, not weeks, create new workflows that respond to new challenges and support new ways to work. Connect, govern, and continuously improve an ecosystem of digital solutions that you can use to secure your most important data and processes. Transform how your data is used, and empower your employees to provide real-time insights using one unified platform. Unlock the potential of your team. Quickbase is now available. -
5
WERX
Werx App Construction Software
$49.99 per month 17 RatingsWerx’s solar contracting software empowers solar contractors to shine in a competitive market. Simplify project management, streamline estimates, and ensure seamless billing—all from one easy-to-use platform. With Werx, you’ll track costs, monitor labor, and deliver precise client proposals to win more solar installations. Built for contractors who demand efficiency and accuracy, Werx helps you stay ahead while maximizing profitability. Harness the power of Werx today and light up your business success! -
6
Pre-feasibility is all about accurate estimations of solar energy potential. It is important that the pre-feasibility study be done efficiently, in addition to providing accurate results. The iMaps, and pvPlanner, are both Solargis prospecting tools that provide quick access to reliable estimates of solar yield. The new Prospect tool increases the accuracy of estimates, and makes it easier for people to work together efficiently on the development solar projects. Solargis data is the most reliable and accurate among all solar databases. Numerous independent studies have confirmed this. Solargis data has been verified at more than 1000 locations around the world. Our validation map shows validation statistics for 180+ sites that are not confidential. Popular simulation software like PVsyst offers advanced capabilities for system design, energy modeling, and more. However, these tools do not have the best default weather data.
-
7
Integrated doc management, dynamic proposals, and next-day turnarounds on CAD & engineering streamline sales processes, optimizing deal closure, efficiency, and productivity. Our solar & roofing software allows you to quickly customize your proposals from anywhere. Our software streamlines the process and optimizes efficiency. Are your proposals meeting the needs of your sales reps? Consumers expect quick adjustments in today's fast-paced environment. You can make changes instantly with the Solo solar proposal software's interactive and dynamic features. Our focus is speed and accuracy. This allows sales reps to request and get a proposal within minutes while visiting the customer's house. Our full-service design team will create a professional proposal template that is tailored to your branding and sales needs.
-
8
Kwest
Kwest
$200Kwest is a powerful solar project management software designed to enhance control and efficiency for managing directors, project managers, and installers. With an intuitive interface, real-time analytics, and comprehensive tools for resource allocation and task management, Kwest simplifies solar project planning and collaboration with subcontractors. Our workflow builder helps you to automate processes and save valuable time. With Kwest, you install faster. -
9
RETScreen
RETScreen International
$869 per yearThe RETScreen®, Clean Energy Management Software Platform enables low-carbon planning and implementation, monitoring, and reporting. RETScreen Expert is a premium version of the software that is completely free-of charge in Viewer mode. -
10
HelioScope
Folsom Labs
$79 per monthA web-based design and sales tool for solar professionals that can completely transform your proposal generation process. HelioScope is fast, simple, and bankable. It has a robust 3D design engine, bankable energy yield calculator, and a drag-and-drop proposal editor. 3D design. Rapid proposals Bankable simulations. Unlimited designs. Live support. Single line diagrams. Automatic cad export. One-click sharing. Systems up to 5MW 45,000 component library. Global weather coverage and pan file support. -
11
Energy Toolbase
Energy Toolbase
$199 per monthEnergy Toolbase, an industry-leading platform, provides a comprehensive suite of project modeling and storage control products. This allows storage developers to deploy solar and storage projects more efficiently. Gold standard is an industry-leading platform for modeling and proposing economics of solar and storage project. Intelligent control software that uses machine learning and AI to optimize energy storage systems. A robust monitoring platform that provides complete transparency into the operation and performance of solar + storage facilities. We are obsessed with clarity and accuracy. We calculate utility bills accurately and avoid unnecessary costs in a transparent, transparent, and defendable manner. Our account management team offers personalized on-boarding, training and support to help you tailor our products to your needs. -
12
Solar Quotation System
Solar Quotation System
$75 per monthSolar CRM with Nearmap mapping and roof allows you to quickly send beautiful custom solar and battery quotations. All your leads, orders, and quotes can be managed in one system. End-to-end management. Your quote will look exactly how you want it to. You can add your logo, branding, payment terms, or other optional extras. Solar Quote works in the cloud and is safe. All you need to get started is a web browser and a mobile device. All your quotes can be organized and searched in one place. It's easy to create and send your first quotation in minutes. You can refine your ideal quote and use it as a template. This is the ultimate in sales automation. Your data will be presented in an easy-to-understand format. You can also dig deeper to gain valuable insights into your business's performance. -
13
OpusFlow
OpusFlow
$89 per user per monthOpusFlow is an all-in-one ERP system for installation companies. OpusFlow is well suited for a wide range of installations such as solar panels, heat pumps, charging stations and more. OpusFlow streamlines operations and captures all business processes so that there is only one system to work in. OpusFlow is a very attractive price point without compromising on performance. The package has the following modules: CRM Customer portal Calculation & Quotation Invoicing Purchase & Stock Planning Dashboarding Project Management Forms Documents Asset management Workflow automations HR PV designer / SolarFlow -
14
PX
PX
PX is the first transparent platform for customer acquisition. It provides a single marketplace where companies can acquire customers from hundreds vetted and sought after sources. The company offers solutions to marketers looking to grow and scale their customer base. It is active in the Home Services and Financial Services industries. PX is an open marketplace for lead exchanges. It connects thousands of publishers and advertisers in an open exchange. We process millions of consumer inquires each month in a variety of industries, including Financial Services, Insurance and Home Security. PX was initially established in ReviMedia as part of ReviMedia's 2010 launch and was launched in 2016. Its headquarters is in New York City. There are also offices in Los Angeles and Odessa in Ukraine. -
15
Scoop Solar
Scoop Robotix
We assist solar, battery storage, and EV infrastructure companies of any size to execute thousands of maintenance tasks, connect their software tools, improve efficiency, and increase their growth potential. Automated workflows make it easier to receive sales opportunities and hand off customers to operations. For designers and permitting coordinators, a solid workflow framework will help them be more efficient, faster, and more accurate. Reduce complexity and ensure that all steps are followed regardless of who is installing the project. You can speed up the Job Closeout and Permission To Operate by ensuring that tasks and submissions are completed on time. Service troubleshooting, scheduling, field execution and preventative maintenance ticket creation are simplified. -
16
Jigawatt
Jigawatt
$100 per monthSolar companies need sales and management. Jigawatt's integrated CRM for solar leads allows you to generate, manage and convert quality leads. Your prospects will make a great first impression and your reps will be able to strike while they're hot. You can inspire and educate site visitors to go green with our web tools. Jigawatt was created by a group of solar professionals who have years of experience in both the field and the office. It has been tested in real-world situations and is now fully operational, profitable, and full-stack. -
17
eSolarCRM
eSolarCRM
$45.99 per user per monthEveryone must sort out leads to new, hot, and potential sales. The sales funnel plays an important role in closing the lead to customers. You can manage the contacts and request quotations. Follow-up and reminders are provided. It allows you to see how many projects are currently in the installation phase, and who is responsible for managing the site. It is the most important aspect of the process that covers all the progress and flow, including the installation and government documentation. Each project requires government document file submission and processing to be approved. This is easy to manage. Every project begins with a deposit. The rest of the amount is collected when the project is closed and the government releases subsidies. Inverter, Solar Systems, Solar Panels and Inverter have a life expectancy of 25 years. They require extensive monitoring and maintenance to produce efficient power throughout the year. -
18
Solar Labs
The Solar Labs
$39 per monthTSL-enabled sales cycles can help you convert more customers. High-performance PV layouts are easy to create. Automation and remote analysis can help you save time and money. Accurate 3D modeling portal, accurate shading analysis, panel layout automatization. Use polygons to create precise shapes. You can simply create the structure using the polygon tool that comes with the models. The dimension tool allows for precise measurement. To enter dimensions, click and drag the polygons. Subarray properties include tilt and azimuth. Sub-arrays are a group of panels. Each sub-array can be edited for greater rooftop adaptability. You can adjust the height of the structure to meet your needs. Drag and drop tables. It is easy to add/delete/move the panels in the solarlabs. Click the table to move to any spot on the roof. Visually design the system with their 3D view. -
19
ENACT Solar Software
ENACT Systems
$239 per monthOur platform is innovative and accelerates sales and project execution. It also delivers high-performing solar and energy storage systems. Remote design via satellite images, detailed pricing and energy analysis, as well as seamless project management are some of the features. Our app for end-customers was the first to offer this feature. It is the only platform that can verify predictive performance and savings. The features include solar and storage power-flows as well as utility bill savings and performance analytics. Multiple workflows for team members. Task assignment. High-resolution satellite images can be used to create commercial or residential layouts. With beautiful and precise proposals, you can close deals faster. Projects can be managed quickly to impress customers. -
20
PVSketch
PVComplete
$50 per monthPVSketch is a web-based app that simplifies the process of developing solar projects. Sales professionals have easy access to a precise layout tool via a friendly interface. PVSketch allows you to visualize solar energy solutions and generates accurate energy modeling. PVSketch is part the PVComplete platform. PVComplete allows solar installers, developers, and engineers to collaborate on a single platform that combines efficiency and accuracy. Sales professionals can quickly start a project online with PVSketch. Then, they can transfer it to PVCAD, our AutoCAD plugin for a detailed engineering plan. PVSketch makes solar design simple. In just five clicks, you can create a solar project that is rich in valuable information. A simple and intuitive drawing tool makes accurate solar design easy for anyone. A single click can create a complete layout, but if you dig deeper, you can refine your solar design to create complex designs. -
21
SunDAT
SunDAT
$2,000 per yearWeb-based PV design for commercial and utility-scale solar. Our innovative, patent-pending system for determining layout optimizes Ground Coverage Ratio. It also helps engineer higher yields on rugged terrain. You can handle complex boundaries and obstructions easily. SunDAT automates workflows and increases efficiency in your design process. This feature allows you flag areas in a solar array layout that require grade or avoidance, or areas that exceed a certain slope tolerance. You can also view heatmaps and export them to PVsyst. Additionally, you can calculate pile length. SunDAT allows you to export project data in multiple formats, such as PDF, DXF, and DAE. This allows you to import your design into AutoCAD or PVsyst to continue design and analysis. SunDAT Web software optimizes large scale utility and commercial PV design. SunDAT Web software can help you design a 150MW utility-scale rooftop solar system or a 2MW commercial rooftop solar system. -
22
Lyra Solar
Lyra Solar
$49 one-time paymentYou can quickly and easily create permit-ready residential designs for solar power. In just minutes, you can export ready-to-submit permit package for as low $49 as Just click a button to generate a ready-to submit solar permit package. Each interaction is quick and easy. Lyra is so simple to use that even experienced solar professionals can jump in. Design just what you need for a permit, from a simple preliminary design to a down-to-the-component level permit-ready design. With a click, you can generate a permit package using the design. It's really that simple. Lyra's solar design tool can be used for free. We only need your email address to set you up and get you started on your first design. We work with solar design software firms to enhance their offerings. Contact us if you do not have permit packaging for your product offerings. -
23
PV*SOL
PV*SOL
€895 one-time paymentPV*SOL provides the most comprehensive configuration and shade analysis of PV systems. Calculate the solar output, panel size and economic forecasting of your system. Intelligent simulation models of your PV solar system will help you make better design decisions. With professional reports, you can help clients and partners understand the details of their solar installation. Financial incentives and complex tariff structures can be incorporated to improve financial planning. Our flagship product uses 3D technology to create a realistic and accurate PV system design. Our industry-leading software is the best tool for reliable and fast PV system design. Take a look at our online PV*SOL software for solar calculation and power output. -
24
Greenbyte
Greenbyte
FreeAggregate data from a wide variety of critical sources--from SCADA data to power forecasts--regardless of the hardware manufacturer or 3rd party service, in a central software platform. Advanced performance monitoring and AI-based predictive analysis allow you to stay ahead of the curve and spot anomalies quickly--both current and impending. Software designed to help you identify and optimize underperformance and pinpoint problems, and uncover opportunities for cost savings and optimization. This highly customizable system is built on industry-leading best practice and designed to help teams surpass expectations. -
25
Power Factors Drive
Power Factors
FreeThe Power Factors Drive platform is a cloud-based APM software solution for renewable assets. Drive provides owners, operators, asset managers and operators with tools to monitor, optimize, and manage the performance of renewable energy assets. This includes reporting, operations, technical asset management, and reporting. Drive Pro uses the Drive platform's data foundation to provide advanced analytic insights that connect stakeholders in all aspects of asset performance management, from plant design to predictive modelling to O&M. Our asset-centric enterprise asset management (EAM) system, Drive O&M, seamlessly integrates with the Drive platform, connecting operational events, maintenance history, and compliance/contractual requirements for each asset. Automated workflows, failure categorizations, and asset lifetime value increases can be achieved while streamlining O&M processes.
Overview of Solar Software
Solar software is an umbrella term that encompasses any type of program or technology used to optimize the operation and management of solar energy systems. It can refer to either a standalone piece of software or a suite of related web services or mobile applications connected via the Internet of Things (IoT). Solar software is designed to provide users with visibility into the operational performance, financial return, and long-term planning for their solar installations.
The primary purpose of solar software is to help manage, monitor, and analyze solar energy systems. This includes tracking real-time data from the system’s components – such as inverters, batteries, and photovoltaic (PV) panels – as well as predicting future patterns in production and consumption. Solar software also helps users stay on top of maintenance needs and identify issues before they become more serious problems. Additionally, it can help them determine how upgrades will affect their energy output, which enables them to make informed decisions when considering new investments.
Solar software runs on various platforms such as cloud computing services, desktop computers running specialized solar operating systems (OS), smartphones using native apps developed by manufacturers or third-party developers alike. To be useful across multiple types of devices and environments, many pieces of solar software are written in programming languages like Java or C++ which are widely available across different hardware platforms and operating systems.
Solar monitoring solutions exist largely online but there are also offline options available for those who prefer not to use remote access capabilities for their data analysis tasks. Depending on the specific solution chosen by homeowners or businesses looking for features tailored specifically to their situation/locality/energy requirements etc., these solutions might come preloaded with custom modules covering aspects from weather forecasts and financing options to 3D visualizations displaying local yield potentials over time periods ranging from days up to decades in some cases.
In addition to providing users with data about their individual installations – such as current system status information – centralized control over large networks or fleets is another major use case supported by most modern pieces of solar software out there today. Through this implementation model users gain comprehensive oversight into all aspects involving their distributed assets; including maintenance scheduling & tracking activities performed remotely at any location within their network without ever needing physically inspect each individual installation site themselves.
Finally, it’s important not forget that advancing technologies like AI & Machine Learning have opened up even further possibilities when it comes down leveraging power generated through renewable sources like sun-powered electricity generation; allowing real-time adjustments made based on environmental conditions while factoring in present demand levels within an area - thereby providing optimal usage efficiency rates throughout entire day cycles.
What Are Some Reasons To Use Solar Software?
- To Monitor Solar Panels: Installing solar software can help you monitor the performance of your solar energy system, including how much energy it is producing and consuming. This helps you make sure that everything is running smoothly and that your panels are as efficient as possible.
- To Track Usage Habits: By looking at the data provided by the software, you can get an idea of how much energy your home is using over time. This will help you track usage habits so that you can identify when your energy consumption spikes, alerting you to areas where energy efficiency can be improved upon.
- To Estimate Cost Savings: Solar software also helps homeowners estimate their potential cost savings from switching to renewable sources of power like solar or wind power. The software takes into account factors such as amount of sunlight available in a certain area, property size, average electricity bills and other factors to accurately determine what kind of savings could be achieved with a switch to solar power.
- To Analyze Payback Periods: The payback period on a photovoltaic system installation varies greatly depending on each individual situation; however, solar software provides homeowners with an estimated return-on-investment timeline based on factors like bill size and expected rate increases for grid electricity in the future so they can better plan ahead for any major investments in their systems down the line.
- Simplify Troubleshooting Issues: Inevitably there will be some issues with a PV system installation - something not working correctly or malfunctioning components – but with monitoring software installed troubleshooting any issues becomes easier since all relevant performance data is visible at one glance making it easier for technicians to pinpoint exactly what needs repair or replacement without wasting too much time guessing around different scenarios.
Why Is Solar Software Important?
Solar software is an important tool for those involved in the solar energy industry. From helping to design efficient and cost-effective solar installations, to managing their maintenance and performance, solar software is a critical component of modern-day energy management.
One of the key benefits of using solar software is that it can help installers evaluate a customer’s requirements, identify the best products to meet their needs, and map out a detailed installation plan that ensures optimal use of all components. The software also helps ensure maximum efficiency when setting up systems, as it allows users to accurately predict how much power each component will generate based on physical characteristics like angle of inclination and orientation. In addition, highly accurate simulations are available which allow customers to understand exactly how much money they could save by investing in solar technology.
When it comes to ongoing maintenance and monitoring, solar software can play an even more crucial role. By tracking system performance over time, this type of software can help owners identify any areas which need improvement or servicing before larger issues arise. Such features also enable installers and engineers to easily diagnose problems from afar using remote operations tools such as cloud-based monitoring systems or smartphone apps – something which would not have been possible without advanced digital solutions like these.
Overall, solar software offer an invaluable resource for businesses and household alike who want to make the most out of their renewable energy investments. Not only do these technologies give installers a way to maximize efficiency across projects but they also provide homeowners with unprecedented access into the world of sustainable energy – allowing them perform analysis on potential savings while giving them greater control over day-to-day operations of their installations too.
Features of Solar Software
- Project Design and Financial Modeling: This feature enables users to create a project design using parameters such as system size, energy production assumptions, system components, customer information, etc., and then performs financial modeling to calculate cost savings generated by the solar project.
- Solar Design Software: This feature provides users with an array of tools that can be used to optimize system layout and design in order to maximize energy production and ROI. It also provides layout diagrams for equipment placement on the roof or ground.
- Enhanced Reporting Suite (ERS): This feature allows users to generate custom reports on topics such as customer data, pricing trends in the market, electricity consumption analysis for benchmarking purposes, solar generation efficiency performance tracking over time, and more.
- Equipment Management System (EMS): This feature provides real-time monitoring of system performance from remote locations via web analytics dashboard or mobile apps so that users can quickly identify issues with the solar installation before they become costly repairs down the road.
- Quality Assurance/Control Tool: Ensuring quality control during construction is a critical part of any solar installation project and this tool allows for quick checking of wiring connections and other components during installation process in order to ensure safety standards are met throughout the project duration.
Types of Users That Can Benefit From Solar Software
- Homeowners: Homeowners can benefit from solar software to monitor their home power usage and maximize the efficiency of their solar energy system.
- Solar Installers: Solar installers can use the software to plan, design, and analyze renewable energy installations. Additionally, they can reduce time spent on data entry by using automation tools.
- Utility Companies: Utility companies can benefit from reporting capabilities offered by solar software to accurately track electricity usage in real-time. This data is invaluable when it comes to measuring customers’ return on investment (ROI) for different types of solar projects.
- Energy Auditors: Energy auditors can use solar software for accurate energy modeling and analysis so that businesses or households are able to determine the most efficient way of saving money on utilities bills.
- Building Managers: Building managers or facilities personnel responsible for managing a large portfolio of buildings can find great value in the maintenance and tracking features available with some solar software programs. They will be able to keep tabs on individual items such as water heaters, boilers, etc., making it easier to maintain peak performance at all times.
- Solar Manufacturers & Distributors: The ability afforded by some solar software programs to gain insight into customer demand for certain products gives manufacturers and distributors a leg up against competitors in an ever-fluctuating market. Additionally, these programs also offer inventory management tools which enable manufacturers/distributors quicker access material that meet customer needs or requirements faster than before.
- Investors & Financiers: Finally, investors & financiers stand to reap significant benefits from integrating advanced analytics tools into their operations with most modern solar software offerings today through improved decision-making abilities powered by sophisticated algorithms that leverage big data insights into various aspects such investment analyses or sales trends among other things thereby allowing them greater returns investments than before while still keeping costs low over time.
How Much Does Solar Software Cost?
The cost of solar software varies depending on the type and scope of the project. For residential applications, you may be able to find basic programs for free or a nominal fee (around $50-$100). However, if you’re looking for professional-grade software that can handle a larger number of installations or more complex projects, it could cost thousands of dollars. Additionally, installation and support services will add to the overall cost. This price range is likely to include regular updates and support as well, so you’ll get the most updated features over time. If you choose to hire an outside company to do your design work and installation then this will add additional costs based on complexity as well.
Risks To Consider With Solar Software
- Security Risks: Solar software is vulnerable to cyber attacks, malicious code injections and unauthorized access. If a hacker gains access to the system they can make changes that can damage the hardware or steal confidential customer data.
- Compatibility Issues: Incompatible software can cause slow response times, instability and other problems. It is important to ensure that all components are compatible with the solar software before implementation.
- Privacy Concerns: Solar software can track usage habits, monitor energy consumption and collect personal data from customers if not properly secured. Without proper security measures in place there is a risk of exposing customer data to unauthorized parties.
- Financial Troubles: Incorrect calculations or incorrect pricing information in solar software could lead to inaccurate bills or overcharging customers for services rendered – both of which could have serious financial implications for businesses utilizing the software.
- Human Error: Solar software must be correctly configured and maintained in order for it to function properly – any human error could lead to malfunctioning hardware or inaccurate readings on meters reading collected energy data.
Solar Software Integrations
Solar software can integrate with many types of software, including Customer Relationship Management (CRM) software, enterprise resource planning (ERP) systems, energy management systems, and accounting software. CRM software helps manage customer interactions and assesses customer satisfaction. ERP systems provide businesses with a central database to store data related to all aspects of the business operations such as inventory management, marketing reporting, order tracking, financials and more. Energy management software is used by businesses to track their energy usage across multiple locations to better optimize their electricity costs. Lastly, accounting software allows companies to track finances such as profits and losses in one place in real time. Integrating these different types of software with solar solutions provides more robust insights into energy production performance and streamlines processes.
What Are Some Questions To Ask When Considering Solar Software?
- What features does this software offer?
- Is the software user-friendly and easy to learn?
- Does the software provide a comprehensive solution for all of my needs, such as financial analysis, system design, solar installation and maintenance tracking?
- Does the software support current industry standards for safety and performance-related guidelines?
- Is there any customer service or technical support available?
- Does the vendor offer training or other educational resources that would be useful in understanding how to best use the system?
- How secure is the data stored within the application? Is it backed up regularly and password protected in case of a breach or system failure?
- Is there an additional cost associated with upgrades, bug fixes and feature updates over time?
- Are there any fees associated with storage of data that are not included in one time licensing costs (if applicable)?
- Can I export data easily from this software if I need to switch vendors at some point down the line?