Best Software Engineering Intelligence Platforms for ServiceNow

Cortex is the Engineering Operations Platform that enables organizations to continuously improve their operational maturity and reduce developer friction. With centralized visibility, clear ownership, automated Scorecards, and golden paths, we help engineering organizations operate as one. Our customers – from startups to Fortune 100 enterprises – create a culture of engineering excellence, reducing incidents by 30% and improving MTTR by 50%, all while making it easier for developers to focus on building.

Select the tools that best suit your needs, and we will handle everything else. Create an ideal CI/CD stack tailored to your organization's objectives without the worry of vendor lock-in. By eliminating the need for manual scripts and complex toolchain automation, your engineers can concentrate on your main business activities. Our pipeline workflows utilize a declarative approach, allowing you to prioritize essential tasks over the methods used to achieve them, covering aspects such as software builds, security assessments, unit testing, and deployment processes. With the help of Blueprints, you can troubleshoot any issues directly within Opsera, thanks to a detailed console output for each step of your pipeline's execution. Gain a holistic view of your CI/CD journey with extensive software delivery analytics, tracking metrics like Lead Time, Change Failure Rate, Deployment Frequency, and Time to Restore. Additionally, benefit from contextualized logs that facilitate quicker resolutions while enhancing auditing and compliance measures, ensuring that your operations remain efficient and transparent. This streamlined approach not only promotes better productivity but also empowers teams to innovate more freely.

Harness is a software development and delivery platform designed to help engineering organizations automate application releases, manage infrastructure, and maintain security controls. Its continuous integration capabilities enable developers to build, test, and publish software through configurable pipelines. Continuous delivery tools support automated deployments across cloud and on-premises environments using strategies such as rolling updates, canary releases, and blue-green deployments. Harness includes infrastructure as code management for provisioning resources, enforcing policies, and detecting configuration drift. The platform provides application security testing, software composition analysis, and supply chain security capabilities to identify vulnerabilities during development and deployment. AI-powered agents assist with pipeline configuration, deployment troubleshooting, infrastructure operations, and other software delivery tasks. Cloud and AI cost management tools help organizations monitor resource consumption, identify unnecessary spending, and allocate costs across teams and services. Engineering analytics provide visibility into delivery performance, development activity, and operational efficiency through dashboards and reports. Harness connects with source code repositories, cloud platforms, monitoring systems, and enterprise applications while supporting role-based access controls, approval workflows, and audit trails.

Planview Viz, previously known as Tasktop Viz, serves as an analytics platform for value stream management that aims to enhance organizational efficiency and speed up the time taken to bring products to market by shedding light on software delivery workflows. Its sophisticated capabilities allow for the identification of bottlenecks, management of dependencies, and measurement of value streams, empowering IT, business, and transformation leaders to refine their workflows, boost predictability, and align technological initiatives with business goals. Furthermore, by providing actionable insights into development processes, Planview Viz assists organizations in streamlining their operations and fostering improved collaboration between business and technology teams, ultimately leading to a greater return on investment for transformation projects. In this way, it not only aids in achieving operational excellence but also positions organizations to respond more effectively to market demands.