Best Software Development Analytics Tools for ServiceNow

Planview Software Product Delivery Solution is a comprehensive enterprise platform that provides delivery intelligence by connecting strategy to execution across development toolchains. It integrates seamlessly with tools such as Azure DevOps, GitHub, and Jira to collect and unify real-time data from across teams. This allows organizations to gain full visibility into their delivery processes and make informed decisions. The platform includes features like cross-team dependency management, capacity planning, and agile planning at both team and portfolio levels. It enables users to analyze workflows, identify bottlenecks, and optimize delivery performance. Advanced analytics, including DORA metrics, provide insights into engineering efficiency and outcomes. AI-powered roadmapping helps align business objectives with execution strategies. The solution also supports connected OKRs to ensure teams stay aligned with organizational goals. Portfolio-level investment planning and scenario modeling allow leaders to evaluate different strategies. Risk signals are surfaced early through configurable thresholds and flow metrics. By replacing manual reporting with real-time dashboards, Planview improves transparency and decision-making. Ultimately, it helps enterprises deliver digital products more efficiently and with measurable impact.

Cortex is the Engineering Operations Platform that enables organizations to continuously improve their operational maturity and reduce developer friction. With centralized visibility, clear ownership, automated Scorecards, and golden paths, we help engineering organizations operate as one. Our customers – from startups to Fortune 100 enterprises – create a culture of engineering excellence, reducing incidents by 30% and improving MTTR by 50%, all while making it easier for developers to focus on building.

Harness is a software development and delivery platform designed to help engineering organizations automate application releases, manage infrastructure, and maintain security controls. Its continuous integration capabilities enable developers to build, test, and publish software through configurable pipelines. Continuous delivery tools support automated deployments across cloud and on-premises environments using strategies such as rolling updates, canary releases, and blue-green deployments. Harness includes infrastructure as code management for provisioning resources, enforcing policies, and detecting configuration drift. The platform provides application security testing, software composition analysis, and supply chain security capabilities to identify vulnerabilities during development and deployment. AI-powered agents assist with pipeline configuration, deployment troubleshooting, infrastructure operations, and other software delivery tasks. Cloud and AI cost management tools help organizations monitor resource consumption, identify unnecessary spending, and allocate costs across teams and services. Engineering analytics provide visibility into delivery performance, development activity, and operational efficiency through dashboards and reports. Harness connects with source code repositories, cloud platforms, monitoring systems, and enterprise applications while supporting role-based access controls, approval workflows, and audit trails.

Quality Clouds empowers technology leaders and their teams by restoring governance and control, enabling them to swiftly and safely produce low-code applications at scale. Enhance the quality and oversight of your application development efforts across various low-code SaaS platforms. Reduce the risks associated with low-code app creation and configuration. Recognize that low-code app development requires collaboration among team members. Our expanding partner ecosystem provides the diverse technology and expertise necessary for secure scaling. Effectively manage platform contributors while pinpointing training necessities. Streamline key resources through automated workflows and processes. Easily spot and rectify potential security vulnerabilities. Utilize automated alerts to save time by promptly informing you of production challenges, and generate reports featuring an array of KPIs and visual data. By automating tedious, repetitive tasks, you can concentrate on delivering enhanced functionality. Communicate issues to management more effectively and gain a thorough understanding of your platform’s architecture while automating code reviews. This comprehensive approach ultimately fosters a more efficient development environment.

Increase DevOps success throughout the enterprise. Reduce friction and take the risk out of moving fast to bring together IT operations and development. Scale enterprise DevOps while minimizing risks associated with moving at speed. Connect teams to ServiceNow to speed up software development. Automate administrative tasks and connect ops and development teams. To quickly achieve your business goals, extend DevOps' value. Integrate to increase visibility, connectivity, and traceability of existing toolchains and encourage collaboration. Automate approvals and change creation so that you can deliver innovation at your business's pace without compromising quality. You can develop and deploy quickly while reducing risk. Automately gather and connect information from DevOps toolchain to app and infrastructure changes. Also, maintain an audit trail. All in one place. Automatic ticketing and approval can be achieved by connecting development tools to change management.