Best Social CRM Software for Instagram

Act! is the leading provider of all-in-one CRM and Marketing Automation solutions that empower small and midsize businesses to market better, sell more, and create customers for life. Act! Premium accommodates all the unique ways you work, not the other way around, and adapts to any business or industry. Act! Premium is available both on-premises (Act! Premium Desktop) and in the cloud (Act! Premium Cloud). Or, you can leverage a hybrid deployment for maximum flexibility! Plus, you’ll never grow out of Act!, because we offer a portfolio of CRM and marketing automation solutions that can fit your needs at any stage.

RebelMouse, a SaaS CMS CMS that is always up-to-date, helps publishers and marketers increase organic traffic by breaking away from the traditional approach to legacy web technology. Editors, writers, and designers all need to rank their content across social media platforms and channels. Businesses need traffic, and content creators need an easy experience. SquareSpace and WordPress offer simplicity, while RebelMouse offers both. RebelMouse has better performance and more traffic. With RebelMouse, Drupal and WordPress developers with experience can create high-performing sites that require less effort to set up and manage. RebelMouse is an enterprise-ready SaaS platform that is powerful enough for media companies, but easy enough for marketing teams who just want to generate more traffic. We are also a majority-female diverse, inclusive organization. For more information on how we are different from other tech companies, please watch the YouTube video!

Brandwatch is a leading Social Media Management and Consumer Intelligence solution that empowers over 5,000 of the world's most admired companies to understand and engage with customers at the speed of social. Brandwatch offers one of the most unified social media management platforms around. You can discover, attract and engage with customers, and connect social data to what you already know, across departments and channels. You will love the easy-to-use interface, backed by our dedication to stellar support. Its Consumer Intelligence solution offers AI-enriched data from over 100m social and online sources helping data-driven organizations better understand how consumers feel about their brands, products and industry trends and topics.

Simla.com is a multi-agent platform that helps you to convert your WhatsApp, Facebook and Instagram conversations with clients into sales and improves your customer service. Simla.com unites in a single window all your accounts in social networks and groups together all the dialogues from multiple channels. You won't lose clients or miss a single message anymore. The platform allows you to automate your work with chats: Launch chatbots, Create automated and instant answers, Automatically distribute dialogs between your sales managers, etc. Analyze your business, control the performance of your employees and build your precise customer database.

You can make yourself available to customers by being available via messaging apps, your website, blogs, social posts, and ads. You can deploy artificially intelligent conversational chatbots, assign sales associates in-store, or combine the two to handle multiple customer conversations simultaneously. Transact transactions and let customers shop instantly via messaging. Receive orders, collect payments, book appointments, among other things. Learn about your customers' shopping habits to gain valuable insights. You can keep them informed with relevant notifications and product suggestions. Jumper.ai is a personalized way to connect with our fans, learn more about our customers, and shape future campaigns.

Instasilo allows you manage your Instagram messages. Instasilo allows you to use tags to manage your Instagram conversations and leads. Installing the extension is simple. Click on the Instasilo tab in your Chrome extensions tab, and then select Instasilo. Instasilo allows you to create custom templates which you can tailor to a specific category of users tagged as you please. The extension also allows you to send mass messages to all your tagged followers. Instasilo's main features include: • Create custom tags Add followers to your tags • Create custom templates • Send bulk emails to your templates Set randomize delays in order to avoid being flagged by Instagram

Manage your social media CRM with teams and tickets on a single platform. Tickets allow you to prioritize messages and comments, allowing your analysts to focus first on the most critical cases. You can also configure alerts in critical situations and create teams and FAQs, simplifying and improving customer service. Buzzmonitor Smart Replies allows you to receive automatic replies across all social media platforms. This will help your human resources team and provide your customer service staff with real-time data. You can manage your social media customer service operations and also reply to emails. This means that, if your brand, or the brand of your client, responds to emails from customers you can track your team's performance by using the same customer service reporting and SLA provided Buzzmonitor.